Hotel Security

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{
  "language": "en",
  "location": {
    "raw": "Red Deer, Alberta, T4N 3X9, Canada",
    "city": "Red Deer",
    "region": null,
    "country": "Canada",
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    "confidence": 0.95
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    "location": {
      "raw": "Red Deer, Alberta, T4N 3X9, Canada",
      "city": "Red Deer",
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      "country": "Canada",
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    "countries": [
      "Canada"
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{
  "list_job": {
    "id": "353",
    "isRemote": null,
    "location": {
      "city": "Red Deer",
      "state": "Alberta"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18595",
    "locationType": "0",
    "jobOpeningName": "Hotel Security",
    "departmentLabel": "Security",
    "employmentStatusLabel": "Part-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Red Deer",
      "state": "Alberta",
      "postalCode": "T4N 3X9",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-06-17",
    "atsLocation": {
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    "description": "<p><span style=\"font-size: 10pt\">Under the direction of the <span style=\"font-weight: bold\">Security Manager</span>, the <span style=\"font-weight: bold\">Hotel</span> <span style=\"font-weight: bold\">Security Associate </span>is responsible for providing a safe and secure environment for associates, guests and patrons of the Red Deer Resort &amp; Casino. The Hotel Security Associate must be detail-oriented and thorough in report writing, which will ensure that any issues are addressed and corrected immediately. The day-to-day of a Hotel Security Associate can range from dealing with small guest annoyances to dealing with urgent, hotel-wide emergencies. </span></p>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Essential Duties and Responsibilities</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Ensure the safety of the hotel, guests, and associates.</span></li>\n<li><span style=\"font-size: 10pt\">Research and report any incidents in accordance with the standards of the hotel.</span></li>\n<li><span style=\"font-size: 10pt\">Perform interior and exterior patrols of hotel property and be a visible security prescience while on duty.</span></li>\n<li><span style=\"font-size: 10pt\">Escorting guests where necessary (e.g., if they are intoxicated and need to go to their room or if they are lost)</span></li>\n<li><span style=\"font-size: 10pt\">Responding to calls when colleagues need assistance</span></li>\n<li><span style=\"font-size: 10pt\">Participation and compliance with mandated Hotel and OH&amp;S policies and procedures.</span></li>\n<li><span style=\"font-size: 10pt\">Greet and communicate with Hotel Associates and guests in a positive and respectful manner.</span></li>\n<li><span style=\"font-size: 10pt\">Follow Health and Safety practices at all times.   </span></li>\n<li><span style=\"font-size: 10pt\">Performs other duties as required</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Education, Qualification and Requirements</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Minimum of 2 (two) years of customer service experience preferred.</span></li>\n<li><span style=\"font-size: 10pt\">Minimum of 2 (two) years of security experience is preferred</span></li>\n<li><span style=\"font-size: 10pt\">Certification or completion of courses dealing with De-Escalation of Situations and other relevant courses</span></li>\n<li><span style=\"font-size: 10pt\">ProServe and Protect Certification.</span></li>\n<li><span style=\"font-size: 10pt\"> Certification in First Aid Level “C” with AED is preferred</span></li>\n<li><span style=\"font-size: 10pt\"> A high level of responsibility and ability to work well independently with minimal supervision;</span></li>\n<li><span style=\"font-size: 10pt\"> Ability to be a team player who possesses excellent interpersonal and leadership skills;</span></li>\n<li><span style=\"font-size: 10pt\"> Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions as required;</span></li>\n<li><span style=\"font-size: 10pt\"> Commitment to provide excellent service and exceed guest’s experiences;</span></li>\n<li><span style=\"font-size: 10pt\"> Professional grooming and presentation;</span></li>\n<li><span style=\"font-size: 10pt\"> Proven and effective communication skills, both written and oral;</span></li>\n<li><span style=\"font-size: 10pt\"> Must be fluent in English, both written and oral;</span></li>\n<li>Required to provide an updated and satisfactory Police Information Check and Drivers Abstract;</li>\n<li>Experience in all aspects of customer service</li>\n<li>Guest oriented with a sincere, helpful, caring and friendly personality;<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Work Environment</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Walking for long periods of time to cover extended distances throughout the hotel;  </span></li>\n<li><span style=\"font-size: 10pt\">Performing repetitive work;</span></li>\n<li><span style=\"font-size: 10pt\">Frequently lifts and or carries up to twenty-five (25) pounds;  </span></li>\n<li><span style=\"font-size: 10pt\">Occasionally lifts and or carries up to fifty (50) pounds;  </span></li>\n<li><span style=\"font-size: 10pt\">Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills;</span></li>\n<li><span style=\"font-size: 10pt\">Ability to reach hands and arms in any direction and kneel, bend at the waist and repeatedly stooping;</span></li>\n<li><span style=\"font-size: 10pt\">Work environment is primarily inside, with the occasional requirement to walk the outside premises of the hotel.  </span></li>\n<li><span style=\"font-size: 10pt\">Exposure to varying temperatures, hot to cold, dust, loud noises, and irate guests;</span></li>\n<li><span style=\"font-size: 10pt\">Flooring can be concrete, tile, carpet, cement or gravel when walking outside.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Hours of Work</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">The hours of work for this position will vary depending on operational requirements but will include early morning, evening and late night, nightshift, as well as weekends and holidays.</span></li>\n</ul>\n<p><br></p>\n<p><span>The Red Deer Resort &amp; Casino is an equal opportunity employer and encourages individuals interested in this position to submit your resume. Please ensure the name of the position is included in the subject line. All applicants must be legally entitled to work in Canada. The successful candidate will be subject to criminal record checks and/or other background checks. This position will remain open until a suitable candidate is found. </span><em>We appreciate and consider all applications; however, only candidates selected for interviews will be contacted.</em></p>",
    "compensation": null,
    "departmentId": "18595",
    "locationType": "0",
    "seekPromoted": false,
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    "jobOpeningName": "Hotel Security",
    "departmentLabel": "Security",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://rdrcasino.bamboohr.com/careers/353",
    "employmentStatusLabel": "Part-Time"
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}