Program Information Specialist

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    "description_html": "<p><strong>The Renfrew Center</strong> offers an unmatched opportunity, in the field of eating disorders, for a <strong>Program Information Specialist</strong> to work in an environment that changes lives. The Renfrew Center provides opportunities for individuals of all backgrounds, that have the desire and passion to foster a positive outcome and impact on our patients’ lives.</p><p>The Renfrew Center’s research-based treatment model, for eating disorders, is focused on treating the whole person and helping them lead a rich and fulfilling life.</p><p><br></p><p><strong>Our commitment to you – We are committed to providing every employee the opportunity for personal and professional development through:</strong></p><ul><li>401(k) with company match</li><li>Healthcare benefits</li><li>Vacation and sick days</li><li>Employee referral program</li><li>Employee discounts to various stores, amusement parks, events, etc.</li><li>Continuing education (CE) programs and training</li><li>Advancement opportunities within the organization</li></ul><p><u><strong>Position Responsibilities:</strong></u>&nbsp;</p><ul><li>Provide information about all of The Renfrew Center’s programming to patients, families, and professional</li><li>Actively engage consumers in a highly responsive manner while utilizing sales ability to assist patients, families, and professionals to move forward with Renfrew services</li><li>Compile information regarding patient’s demographics, basic symptom and treatment history, and insurance benefit information to enter into electronic database accurately and timely</li><li>Maintain follow-up contact including outreach calls or emails to patients, families, and professionals to asset patients in entering treatment at The Renfrew Center</li><li>Meets established departmental metrics such as % of calls to intakes, % of intakes to assessments, etc</li><li>Provides tours of The Renfrew Center and provide an explanation of the assessment /insurance/referral process</li><li>Demonstrates professionalism and understanding of the functional/developmental age of the individual served</li></ul>",
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      "description": "<p>Description</p><p><strong>The Renfrew Center</strong> offers an unmatched opportunity, in the field of eating disorders, for a <strong>Program Information Specialist</strong> to work in an environment that changes lives. The Renfrew Center provides opportunities for individuals of all backgrounds, that have the desire and passion to foster a positive outcome and impact on our patients’ lives.</p><p>The Renfrew Center’s research-based treatment model, for eating disorders, is focused on treating the whole person and helping them lead a rich and fulfilling life.</p><p><br/></p><p><strong>Our commitment to you – We are committed to providing every employee the opportunity for personal and professional development through:</strong></p><ul><li>401(k) with company match</li><li>Healthcare benefits</li><li>Vacation and sick days</li><li>Employee referral program</li><li>Employee discounts to various stores, amusement parks, events, etc.</li><li>Continuing education (CE) programs and training</li><li>Advancement opportunities within the organization</li></ul><p><u><strong>Position Responsibilities:</strong></u> </p><ul><li>Provide information about all of The Renfrew Center’s programming to patients, families, and professional</li><li>Actively engage consumers in a highly responsive manner while utilizing sales ability to assist patients, families, and professionals to move forward with Renfrew services</li><li>Compile information regarding patient’s demographics, basic symptom and treatment history, and insurance benefit information to enter into electronic database accurately and timely</li><li>Maintain follow-up contact including outreach calls or emails to patients, families, and professionals to asset patients in entering treatment at The Renfrew Center</li><li>Meets established departmental metrics such as % of calls to intakes, % of intakes to assessments, etc</li><li>Provides tours of The Renfrew Center and provide an explanation of the assessment /insurance/referral process</li><li>Demonstrates professionalism and understanding of the functional/developmental age of the individual served</li></ul><p>Requirements</p><p><u><strong>Education, Competencies and Credentials:</strong></u>  </p><ul><li>BA/BS in Human Services, Social Work, Psychology or related field</li><li>sales experience preferably in a behavioral health facility</li><li>Demonstrated telephone sales presence required</li><li>Excellent verbal and written communication skills</li><li>Outstanding organizational and time management skills</li><li>Proficiency with Microsoft Office Products</li><li>Ability to work well in a team setting</li></ul><p><u><strong>Hours:</strong></u> 40 hours per week Monday through Friday, some evening required</p><p><br/></p><p>The Renfrew Center provides cisgender adolescent girls and adult women, transgender, and non-binary individuals with the tools they need to succeed — in recovery and in life. Offering a warm, nurturing environment, Renfrew’s treatment philosophy emphasizes the importance of a collaborative therapeutic relationship, a feminist-relational approach, and the belief that every person needs to actively participate in their own recovery.</p>",
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