Customer Service & Office Coordinator - Tradesman

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  "last_changed_at": "2026-06-22T10:56:39.702Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Cropwell, Alabama, 35054-3918, United States",
    "city": "Cropwell",
    "region": null,
    "country": "United States",
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    "confidence": 0.95
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  "inferred_at": "2026-06-22T10:56:39.702Z",
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    "location": {
      "raw": "Cropwell, Alabama, 35054-3918, United States",
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      "country": "United States",
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    "countries": [
      "United States"
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    "id": "137",
    "isRemote": null,
    "location": {
      "city": "Cropwell",
      "state": "Alabama"
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    "jobOpeningName": "Customer Service & Office Coordinator - Tradesman",
    "departmentLabel": "Corporate",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Cropwell",
      "state": "Alabama",
      "postalCode": "35054-3918",
      "addressCountry": "United States"
    },
    "datePosted": "2026-06-21",
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    "description": "<p><span style=\"color: rgba(0, 0, 0, 0.847); font-size: 10pt\"><span>Summary:</span></span></p>\n<p><span style=\"color: rgba(0, 0, 0, 0.847); font-size: 10pt\"><span>The Customer Service &amp; Office Coordinator serves as the first point of contact for customers, visitors, and callers while supporting daily office operations for Tradesman, Docks and Decks. This role </span><span>is responsible for</span><span> delivering excellent customer service, managing front office activity, and </span><span>assisting</span><span> with administrative tasks to ensure smooth and efficient business operations.</span></span><span style=\"color: rgba(0, 0, 0, 0.847); font-size: 10pt\"> </span></p>\n<p><br><br></p>\n<p><span style=\"color: rgba(0, 0, 0, 0.847); font-size: 10pt\">Key Responsibilities:</span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span>Customer Service &amp; Front Desk</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Greet and assist walk-in customers in a professional and friendly manner</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Answer and direct incoming calls, emails, and general inquiries</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Provide accurate information about products, services, or processes</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Ensure a positive and consistent customer experience</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span>Office Coordination</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Maintain organization and appearance of the front office and common areas</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Coordinate incoming/outgoing mail, deliveries, and packages</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Schedule appointments, meetings, and conference rooms as needed</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span>Administrative Support</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Perform data entry, filing, and document management</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Assist with basic reporting, invoicing, or customer records (if applicable)</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Support internal teams with administrative needs</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Help maintain office procedures and documentation</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span>General Office Support</span></span><span> </span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Assist with special projects or miscellaneous office tasks</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Help improve processes for efficiency and customer satisfaction</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Maintain confidentiality and professionalism at all times</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"><br></span><br></p>\n<p><span style=\"font-size: 10pt\"><span>Qualifications:</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>High school diploma or equivalent</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>1–3 years of customer service, front desk, or administrative experience</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Strong communication and interpersonal skills</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Organized, detail-oriented, and able to multitask</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Positive attitude and team-oriented mindset</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"><br></span><br></p>\n<p><span style=\"font-size: 10pt\"><span>Key Skills:</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Customer service excellence</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Communication &amp; professionalism</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Time management &amp; organization</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Problem-solving</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\"><span>Multitasking</span><span> </span></span></li>\n</ul>",
    "compensation": "$16 - $18/hr",
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    "jobOpeningName": "Customer Service & Office Coordinator - Tradesman",
    "departmentLabel": "Corporate",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://raindrop.bamboohr.com/careers/137",
    "employmentStatusLabel": "Full-Time"
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