Technical Support Engineer - Linux and Korean Language Expert

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    "url": "https://evertz.applytojob.com/apply/jobs/details/EneOHqB8nT?&",
    "heading": "Technical Support Engineer - Linux and Korean Language Expert",
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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">We are seeking a technically driven <b>Enterprise Support Engineer </b>with professional Korean language proficiency to join our Enterprise Support team. This role is ideal for individuals who enjoy solving complex technical challenges while supporting global customers and partnering with internal teams worldwide. You will gain hands-on experience with enterprise systems, infrastructure, and applications, working collaboratively with experienced engineers across support, development, and operations in a global broadcast environment.<br><br><b>About Evertz Microsystems (TSX: ET)</b><br>Evertz India is the subsidy of Evertz Microsystems is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.<br>Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies , a testament to our commitment to excellence and global impact.<br>Join a team where your work shapes the future of broadcast and new media industries.<br><br>Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">In This Role, You Will: </span></span></b><br><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">&#8226; Provide technical support for enterprise applications, servers, and infrastructure<br>&#8226; Troubleshoot issues related to <b>Linux/Unix OS, databases, networking, and application servers</b><br>&#8226; Analyse complex technical issues, identify root causes, and implement effective solutions<br>&#8226; Collaborate with global development, operations, and product teams, including <b>Korean speaking stakeholders</b>, to resolve escalated issues<br>&#8226; Communicate technical findings, updates, and resolutions <b>in Korean and English</b><br>&#8226; Document solutions and contribute to internal knowledge bases<br>&#8226; Support automation and troubleshooting using <b>Python and/or JavaScript scripts</b></span></span><br><br><b><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">What You&#8217;ll Need for This Role</span></span></b><br><br><b><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Key Qualification Requirements</span></span></b><br><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">&#8226; <b>Professional proficiency in Korean (spoken) - mandatory</b><br>&#8226; <b>Minimum 1+years of experience on Linux/Unix operating systems</b><br>&#8226; Working proficiency in English<br>&#8226; Knowledge of <b>networking fundamentals</b> (TCP/IP, DNS, firewalls, routing, troubleshooting)<br>&#8226; Hands-on experience with <b>databases</b> (SQL queries, troubleshooting, performance checks)<br>&#8226; Familiarity with <b>application servers</b> such as Tomcat, Nginx, Apache, or similar<br>&#8226; Scripting skills in <b>Python and/or JavaScript</b><br>&#8226; Logical and structured approach to problem-solving and debugging<br>&#8226; Strong communication and collaboration skills</span></span><br><br><b><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Nice to Have</span></span></b><br><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">&#8226; Exposure to <b>cloud platforms</b> such as AWS<br>&#8226; Familiarity with <b>APIs and integration troubleshooting</b><br>&#8226; Experience with <b>log analysis and monitoring tools</b><br>&#8226; Basic knowledge of <b>DevOps tools</b> (Git, CI/CD pipelines, Docker)<br>&#8226; Prior experience supporting <b>Korean customers or global teams</b></span></span><br><br><b><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Who We&#8217;re Looking For</span></span></b><br><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">&#8226; A technically driven individual with strong Korean language proficiency<br>&#8226; Eager to learn new technologies and take initiative<br>&#8226; Strong team player with a <b>customer-first mindset</b><br>&#8226; Detail oriented, with strong end-to-end systems awareness and calm execution during critical incidents.</span></span><br><br><b><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Your Growth</span></span></b><br><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">At Evertz, we believe your career should be more than just a job it should be a path to growth and achievement. If you see an opportunity, we encourage you to seize it. Push boundaries, challenge your own limits, and pursue the goals you&#8217;ve always dreamed of.</span></span><br><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">We&#8217;ll equip you with the resources, learning programs, and mentorship you need to accelerate your success both internally and externally. Our commitment is to support you every step of the way.</span></span><br><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">The possibilities are endless because we&#8217;re aiming high. With ambitious plans to expand globally, drive revenue growth, and deliver the world&#8217;s most advanced broadcasting experiences, we&#8217;re looking for passionate individuals to join us on this exciting journey.</span></span><br><br><b><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">The perks, </span></span></b><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">more than a job, this is a place where your talent is recognized and your well-being matters empowering you to do great work while still enjoying life beyond the office.</span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Flexible working hours and work-from-home opportunities.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Inhouse knowledge and product training</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Exposure to global broadcast platforms</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Performance-related bonuses.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Insurance and medical plans.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Employee friendly leave policy</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Work Culture</span></span></b><br><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">We embrace a Remote/Hybrid work model, giving you the best of both worlds&#8217; flexibility and collaboration. This approach fuels our core drivers of innovation: diversity, adaptability, and strong connections. You&#8217;ll join a dynamic, inclusive team that thrives on creativity and fresh ideas.</span></span><br><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Ask our employees at Evertz what they love most, and you&#8217;ll hear one word repeated: culture. Here, you can bring your authentic self to work. Your unique background whether it&#8217;s your ethnicity, orientation, beliefs, age, identity, or abilities adds value and perspective to everything we do.</span></span><br><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">We welcome talent from all walks of life and anyone eager to help us achieve our vision. If you&#8217;re ready to align with our values and lead innovation forward, we&#8217;d love to hear from you.</span></span><br><br><b><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Office Timings:</span></span></b><span lang=\"en-in\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\"> 1:00 PM &#8211; 9:00 PM IST (may vary based on business needs)<br><b>Work Model:</b> Remote/Hybrid<br><b>Office Location:</b> Bangalore, India</span></span><br><b><span lang=\"en-gb\" style=\"font-size:11pt;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Join us for this exciting journey. Apply now!</span></span></b></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">&#160;</span></span><br><br>&#160;<p><strong>Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. </strong>When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy&#64;evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy&#64;evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its&#039; subsidiaries&#039; and affiliates&#039; recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.</p>\n\n<p>A complete privacy policy can be found at https://evertz.com/contact/privacy/</p>\n\n<p>Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.</p>",
    "description_text": "We are seeking a technically driven Enterprise Support Engineer with professional Korean language proficiency to join our Enterprise Support team. This role is ideal for individuals who enjoy solving complex technical challenges while supporting global customers and partnering with internal teams worldwide. You will gain hands-on experience with enterprise systems, infrastructure, and applications, working collaboratively with experienced engineers across support, development, and operations in a global broadcast environment.\n About Evertz Microsystems (TSX: ET)\nEvertz India is the subsidy of Evertz Microsystems is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.\nCanadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies , a testament to our commitment to excellence and global impact.\nJoin a team where your work shapes the future of broadcast and new media industries.\nArtificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.\n In This Role, You Will:\n • Provide technical support for enterprise applications, servers, and infrastructure\n• Troubleshoot issues related to Linux/Unix OS, databases, networking, and application servers\n• Analyse complex technical issues, identify root causes, and implement effective solutions\n• Collaborate with global development, operations, and product teams, including Korean speaking stakeholders , to resolve escalated issues\n• Communicate technical findings, updates, and resolutions in Korean and English\n• Document solutions and contribute to internal knowledge bases\n• Support automation and troubleshooting using Python and/or JavaScript scripts\n What You’ll Need for This Role\n Key Qualification Requirements\n • Professional proficiency in Korean (spoken) - mandatory\n• Minimum 1+years of experience on Linux/Unix operating systems\n• Working proficiency in English\n• Knowledge of networking fundamentals (TCP/IP, DNS, firewalls, routing, troubleshooting)\n• Hands-on experience with databases (SQL queries, troubleshooting, performance checks)\n• Familiarity with application servers such as Tomcat, Nginx, Apache, or similar\n• Scripting skills in Python and/or JavaScript\n• Logical and structured approach to problem-solving and debugging\n• Strong communication and collaboration skills\n Nice to Have\n • Exposure to cloud platforms such as AWS\n• Familiarity with APIs and integration troubleshooting\n• Experience with log analysis and monitoring tools\n• Basic knowledge of DevOps tools (Git, CI/CD pipelines, Docker)\n• Prior experience supporting Korean customers or global teams\n Who We’re Looking For\n • A technically driven individual with strong Korean language proficiency\n• Eager to learn new technologies and take initiative\n• Strong team player with a customer-first mindset\n• Detail oriented, with strong end-to-end systems awareness and calm execution during critical incidents.\n Your Growth\n At Evertz, we believe your career should be more than just a job it should be a path to growth and achievement. If you see an opportunity, we encourage you to seize it. Push boundaries, challenge your own limits, and pursue the goals you’ve always dreamed of.\n We’ll equip you with the resources, learning programs, and mentorship you need to accelerate your success both internally and externally. Our commitment is to support you every step of the way.\n The possibilities are endless because we’re aiming high. With ambitious plans to expand globally, drive revenue growth, and deliver the world’s most advanced broadcasting experiences, we’re looking for passionate individuals to join us on this exciting journey.\n The perks, more than a job, this is a place where your talent is recognized and your well-being matters empowering you to do great work while still enjoying life beyond the office. Flexible working hours and work-from-home opportunities.\n Inhouse knowledge and product training\n Exposure to global broadcast platforms\n Performance-related bonuses.\n Insurance and medical plans.\n Employee friendly leave policy\n Work Culture\n We embrace a Remote/Hybrid work model, giving you the best of both worlds’ flexibility and collaboration. This approach fuels our core drivers of innovation: diversity, adaptability, and strong connections. You’ll join a dynamic, inclusive team that thrives on creativity and fresh ideas.\n Ask our employees at Evertz what they love most, and you’ll hear one word repeated: culture. Here, you can bring your authentic self to work. Your unique background whether it’s your ethnicity, orientation, beliefs, age, identity, or abilities adds value and perspective to everything we do.\n We welcome talent from all walks of life and anyone eager to help us achieve our vision. If you’re ready to align with our values and lead innovation forward, we’d love to hear from you.\n Office Timings: 1:00 PM – 9:00 PM IST (may vary based on business needs)\n Work Model: Remote/Hybrid\n Office Location: Bangalore, India\n Join us for this exciting journey. Apply now!\n  Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing [email protected]. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.\n A complete privacy policy can be found at https://evertz.com/contact/privacy/\n Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.",
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