Revenue Cycle Management Manager

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Summary/Objective:&nbsp;</strong></p><p style=\"margin-left:0in;\">The Revenue Cycle Manager is responsible for all duties listed below. The position requires coordination with clients, executive staff and RCM staff for the revenue cycle management performance reporting.</p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Essential Functions:</strong></p><p style=\"margin-left:0in;\">Core duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.</p><p style=\"margin-left:0in;\"><strong>&nbsp;1.&nbsp;</strong><strong>LEAD AND SUPERVISE REVENUE CYCLE STAFF</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Provide day‑to‑day leadership, coaching, and performance oversight for billing, coding, collections, and reimbursement teams.</li><li style=\"margin-left:0in;\">Ensure staff adhere to organizational policies, regulatory requirements, and best practices across the full revenue cycle.</li></ul><p style=\"margin-left:0in;\">2. <strong>Monitor and Report Staff Productivity</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Develop, track, and analyze productivity metrics for all revenue cycle functions.</li><li style=\"margin-left:0in;\">Prepare regular performance dashboards and present findings AND SUGGESTIONS for improvement to the Director of Revenue Cycle Management and the CEO. Course correct as necessary with staff between reporting intervals.&nbsp;</li></ul><p style=\"margin-left:0in;\">3. <strong>Optimize Revenue Cycle Processes</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Identify workflow gaps, bottlenecks, and opportunities for improvement across charge capture, claims submission, payment posting, and denial management.</li><li style=\"margin-left:0in;\">Implement process enhancements that improve accuracy, reduce days in A/R, and strengthen cash flow.</li></ul><p style=\"margin-left:0in;\">4. <strong>Ensure Compliance and Quality Standards</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Oversee adherence to payer guidelines, coding standards, and internal quality benchmarks.</li><li style=\"margin-left:0in;\">Conduct routine audits and provide corrective action plans to maintain accuracy and compliance.</li></ul><p style=\"margin-left:0in;\">5. <strong>Collaborate with Executive Leadership</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Serve as a key liaison between revenue cycle operations and executive leadership.</li><li style=\"margin-left:0in;\">Provide strategic insights, trend analysis, and recommendations that support organizational financial goals</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>QUALIFICATIONS:</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Applicant must have a minimum of five years of experience in insurance reimbursement, account collections, coding, and medical terminology.&nbsp;</li><li style=\"margin-left:0in;\">Significant experience performing and managing billing services for a Federally Qualified Health Center (FQHC).</li><li style=\"margin-left:0in;\">Advanced proficiency in eClinicalWorks (eCW) with a strong focus on reporting, analytics, and dashboard development.</li><li style=\"margin-left:0in;\">Must have excellent customer service skills.&nbsp;</li><li style=\"margin-left:0in;\">High school diploma or equivalent required.&nbsp;</li><li style=\"margin-left:0in;\">CPC certification and/or CPB certification preferred.</li><li style=\"margin-left:0in;\">Previous managerial experience necessary.</li></ul></div><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>COMPETENCIES:</strong></p><p style=\"margin-left:0in;\">To perform the job successfully, an individual should demonstrate the following competencies:</p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\"><strong>Accountability and Result</strong> - Assuming responsibility for successfully completing assignments or tasks; self-imposing excellence standards rather than waiting for others to impose or enforce them.</li><li style=\"margin-left:0in;\"><strong>Client Focus</strong> - Anticipating, understanding, and fulfilling customer needs and expectations by providing excellent direct and indirect service.</li><li style=\"margin-left:0in;\"><strong>Coaching</strong> - Managing people, process, and/or projects by providing guidance and direction to others in a way that not only accomplishes results but earns/gains respect.</li><li style=\"margin-left:0in;\"><strong>Manages Change</strong> - Guiding, directing, and inspiring a continuum of change and transformation initiatives.</li><li style=\"margin-left:0in;\"><strong>Problem Solving</strong> - Using problem analysis skills to identify and define issues for resolution and choosing optimum courses of action.</li><li style=\"margin-left:0in;\"><strong>Productivity</strong> - Ensuring efficiency requirements are met even in the face of time or resource restrictions.</li><li style=\"margin-left:0in;\"><strong>Quality Focus&nbsp;</strong>- Assuring quality standards are met within appropriate specifications by accurately checking process and tasks over time.</li></ul></div><p style=\"margin-left:0in;\"><strong><br>&nbsp;PHYSICAL DEMANDS:</strong></p><p style=\"margin-left:0in;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\">While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\">The employee must occasionally lift and/or move up to 10 pounds.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\">Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>WORK ENVIRONMENT:</strong></p><p style=\"margin-left:0in;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\">The noise level in the work environment is usually moderate.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Cenevia is an equal opportunity employer.</strong></p><p style=\"margin-left:0in;\">At Cenevia, we believe diversity brings strength and adaptability by drawing on a broad range of talents, experiences and perspectives, and affords an inclusive workplace and culture where all people, regardless of gender, race, ethnicity, sexual orientation, or background, feel a sense of belonging.</p><p style=\"margin-left:0in;\"><br></p>This position is remote, and employee must have suitable and secure technology to be eligible for consideration &ndash; e.g., secure Wi-Fi, telephone, dedicated workspace (See HR Manual and Telecommuting Agreement for details). Additionally, employee is required to participate and be seen in meetings via video conference as part of this role.</div><p><br></p><p data-pasted=\"true\"><strong>COMPENSATION:</strong></p><p>Salary is commensurate with experience, relevant certification/education, and relevant RCM software proficiency.</p><p><br></p><p data-pasted=\"true\"><strong>BENEFITS OFFERED:</strong></p><ul><li>Simple IRA Matching</li><li>Health Insurance</li><li>Paid Time Off</li><li>Paid Holidays</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Life Insurance</li><li>Employee Assistance Program</li><li>Tuition Reimbursement</li><li>Disability insurance</li><li>Fitness Program</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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