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Customer Service Specialist - On-site

0abfced6 4a75 4be3 81ca 272c3e953300 19000101 000001 · , US, Tualatin, · On Site · Active · $25–$28 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0abfced6 4a75 4be3 81ca 272c3e953300 19000101 000001
TitleCustomer Service Specialist - On-site
Normalized title-
Department / team-
LocationUS, United States
Work modelOn Site
Employment type-
Salary$25–$28 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-11 / 2026-06-12
Changed / last seen2026-06-22 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0abfced6 4a75 4be3 81ca 272c3e953300 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in US.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0abfced6 4a75 4be3 81ca 272c3e953300 19000101 000001
Source328a020e-a3eb-45f3-b95e-1b407fdcc160
ATS providerADP Workforce Now Recruiting

Description

Position type: Full Time Location: Tualatin Oregon Day Shift: Monday thru Friday from 8:00 am to 4:30 pm Salary Range: $25.00 to 28.00 per hour Precinmac is a leading diversified manufacturer of high-tolerance precision machined components and assemblies. The Precinmac brand represents nine independently owned companies in the United States and Canada. We focus on continuous improvement, on-time delivery, and the highest possible quality and consistency. We are currently seeking a Customer Service Specialist for our Shields Manufacturing facility in Tualatin Oregon. (On-site position). Job Summary: The Customer Service Representative serves as the primary point of contact for customers, addressing inquiries and resolving complaints to ensure a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a service-oriented mindset to effectively assist customers across multiple channels. Supervisory Responsibilities: None Key Responsibilities: Engage with customers via phone, email, online chat, or in person to provide support and product information Process and enter customer orders for new or additional products and services Address customer questions and concerns, escalating complex issues to the appropriate specialist or department Ensure timely resolution of customer problems and inquiries Maintain customer accounts and interaction records, documenting inquiries, complaints, and comments Perform additional related duties as assigned Required Skills & Qualifications: Excel - Advanced skills required - V-Look-Up, Concatenate, Pivot Tables MRP/ERP experience strongly preferred Able to pivot quickly to address immediate needs and then able to pivot back to original tasks Strong communication skills, including active listening Service-oriented approach with the ability to resolve customer grievances Proficiency in computer skills, with the ability to quickly learn new software Data entry accuracy is incredibly important Excellent time management and efficiency in task completion Education & Experience: High school diploma or equivalent required Previous customer service experience required Physical Requirements: Prolonged periods of sitting at a desk working on a computer Ability to lift up to 15 pounds as needed Shields Manufacturing provides an extensive benefits package, including: A Highly competitive total compensation package Medical Dental Vision Life Disability Insurance (STD and LTD) 401(k) with company match A generous paid time off schedule Discretionary quarterly bonus program. Affirmative Action/EEO Statement: We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment in compliance with all federal and state regulations. Precinmac provides affirmative action in employment for qualified individuals with a disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Full job record

Job ID5a1bcbd797e01c85b0714f68c711bbaf39c4f5d2
Org ID7f7733dd-56da-4445-80ce-d11967cb2a32
Source ID328a020e-a3eb-45f3-b95e-1b407fdcc160
Board ID328a020e-a3eb-45f3-b95e-1b407fdcc160
Provideradp_workforcenow
Provider Job Key948257
TitleCustomer Service Specialist - On-site
Normalized Title—
Statusactive
Activeyes
Location Text, US, Tualatin,
Department—
Team—
Employment Type—
Workplace Typeon_site
Remote Policy—
CountryUnited States
Region—
CityUS
Salary Raw25 To 28 (USD) Hourly
Salary Min25
Salary Max28
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0abfced6-4a75-4be3-81ca-272c3e953300&ccId=19000101_000001&lang=en_US&type=JS&jobId=948257&jwId=9206381414037_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0abfced6-4a75-4be3-81ca-272c3e953300&ccId=19000101_000001&lang=en_US&type=JS&jobId=948257&jwId=9206381414037_1
First Seen At2026-06-12 13:02:48Z
Last Seen At2026-06-22 13:04:48Z
Last Checked At2026-06-22 13:04:48Z
Last Changed At2026-06-22 13:04:48Z
Inactive At—
Source Posted At2026-06-11 19:15:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0abfced6-4a75-4be3-81ca-272c3e953300|19000101_000001/date=2026-06-22/2026-06-22T13-04-39-730Z-87b1f5bb3588af059b46e6ddc6a25f489bdc18cc28f779750252e54487e910ea.json
Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.18.26/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <strong><span style=\"font-family: arial,sans-serif;\">Position type: </span></strong><span style=\"font-family: arial,sans-serif;\">Full Time<strong><br>&nbsp;Location:&nbsp;</strong>Tualatin Oregon<strong><br>&nbsp;Day Shift:&nbsp;</strong>Monday thru Friday from 8:00 am to 4:30 pm<strong><br>&nbsp;Salary Range:&nbsp;</strong>$25.00 to 28.00 per hour</span></div><p><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial,sans-serif;\"><strong>Precinmac</strong> is a leading diversified manufacturer of high-tolerance precision machined components and assemblies. The Precinmac brand represents nine independently owned companies in the United States and Canada. We focus on continuous improvement, on-time delivery, and the highest possible quality and consistency.</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: arial,sans-serif;\">We are currently seeking a Customer Service Specialist for our Shields Manufacturing facility in Tualatin Oregon. (On-site position).&nbsp;</span></p><div><span style=\"font-family: arial,sans-serif;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.18.26/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><div class=\"fr-view\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;' id=\"isPasted\"><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">Job Summary:</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"color: windowtext; font-family: arial, sans-serif;\">The Customer Service Representative serves as the primary point of contact for customers, addressing inquiries and resolving complaints to ensure a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a service-oriented mindset to effectively assist customers across multiple channels.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">Supervisory Responsibilities:&nbsp;</span></strong></span><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\"> </span></strong><span style=\"color:windowtext;\">None</span></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">Key Responsibilities:</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Engage with customers via phone, email, online chat, or in person to provide support and product information</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Process and enter customer orders for new or additional products and services</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Address customer questions and concerns, escalating complex issues to the appropriate specialist or department</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Ensure timely resolution of customer problems and inquiries</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Maintain customer accounts and interaction records, documenting inquiries, complaints, and comments</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Perform additional related duties as assigned</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">Required Skills &amp; Qualifications:</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Excel - Advanced skills required - V-Look-Up, Concatenate, Pivot Tables</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">MRP/ERP experience strongly preferred</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Able to pivot quickly to address immediate needs and then able to pivot back to original tasks</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Strong communication skills, including active listening</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Service-oriented approach with the ability to resolve customer grievances</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Proficiency in computer skills, with the ability to quickly learn new software</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Data entry accuracy is incredibly important</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Excellent time management and efficiency in task completion</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">Education &amp; Experience:</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">High school diploma or equivalent required</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Previous customer service experience required</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"color:windowtext;\">Physical Requirements:</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Prolonged periods of sitting at a desk working on a computer</li><li style=\"margin: 0in; line-height: normal; font-size: 15px; font-family: arial, sans-serif; color: windowtext;\">Ability to lift up to 15 pounds as needed</li></ul><p><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 0px; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><span style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-weight: bold; font-size: 14px;\">Shields Manufacturing provides an extensive benefits package, including:</span></p><ul type=\"disc\"><li style=\"margin-left:0in;\">A Highly competitive total compensation package</li><li style=\"margin-left:0in;\">Medical</li><li style=\"margin-left:0in;\">Dental</li><li style=\"margin-left:0in;\">Vision</li><li style=\"margin-left:0in;\">Life</li><li style=\"margin-left:0in;\">Disability Insurance (STD and LTD)</li><li style=\"margin-left:0in;\">401(k) with company match</li><li style=\"margin-left:0in;\">A generous paid time off schedule</li><li style=\"margin-left:0in;\">Discretionary quarterly bonus program.</li></ul><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 0px; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px;\"><br style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"></span></p><p data-pasted=\"true\" style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Aptos, sans-serif;\"><span style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px;\"><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Affirmative Action/EEO Statement:</strong></span></p><p style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Aptos, sans-serif;\"><span style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px;\">We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment in compliance with all federal and state regulations. Precinmac provides affirmative action in employment for qualified individuals with a disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.</span></p></div></div></div></div></div></div></div>\n",
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}
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