Home › Companies › D2c23c0f 35f7 43e6 A046 C0984d6ea43e 19000101 000001 › Collections Specialist (Lawrence, MA)
Collections Specialist (Lawrence, MA)
D2c23c0f 35f7 43e6 A046 C0984d6ea43e 19000101 000001 · Lawrence, MA, US, Lawrence, MA · Deleted · $35–$38 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | D2c23c0f 35f7 43e6 A046 C0984d6ea43e 19000101 000001 |
| Title | Collections Specialist (Lawrence, MA) |
| Normalized title | - |
| Department / team | - |
| Location | Lawrence, MA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $35–$38 / hour |
| Status | deleted |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-27 / 2026-05-31 |
| Changed / last seen | 2026-06-13 / 2026-06-11 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from D2c23c0f 35f7 43e6 A046 C0984d6ea43e 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Lawrence. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | D2c23c0f 35f7 43e6 A046 C0984d6ea43e 19000101 000001 |
| Source | 7b05b354-05d9-4578-997c-7a29fad65406 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Join Our Team as a Collections Specialist Location: Lawrence, MA | Full-Time
The Collections Specialist is responsible for mitigating credit union losses by managing complex, high-stage delinquent accounts and overseeing the end-to-end collateral recovery process. This position serves as the primary liaison for repossessions, vendor management, and specialized legal accounts ensuring all recovery activities are executed in strict compliance with state and federal regulations, as well as internal credit union policies. If you're looking to start or continue your career in banking with a team that values your contributions, we’d love to meet you!
Why You’ll Love Working Here
A collaborative team culture where your contributions matter Ongoing training and career development opportunities Competitive pay, benefits, and the chance to grow with a supportive organization What You'll Be Doing (Your Responsibilities)
Proactively manage severely delinquent vehicle-secured and consumer loan accounts. Utilize advanced ski-tracing techniques , targeted member communication, and negotiation to resolve accounts prior to charge-off. Direct all phases of the collateral recovery lifecycle. This includes issuing Right to Cure notices, assigning out for recovery, managing the redemption process, and coordinating the final auction and disposition of the asset. Serve as the primary point of contact for external recovery agents, ensuring adherence to service expectations. File, track, and manage Vendor Single Interest (VSI) claims, physical damage claims. Manage the repossession dashboard to track the progress of all assignments. Prepare and present comprehensive repossession reports to management, ensuring all recovery activities maintain proper vendor communication and strict compliance with legal and departmental policies. Ensure the proper, compliant handling of accounts impacted by Chapter 7/13 bankruptcy, estate processes, and legal judgments. Maintain strict adherence to the Fair Debt Collection Practices Act (FDCPA), state-specific repossession statutes (including Massachusetts and New Hampshire collection laws), and all internal procedures. Maintain meticulous account documentation in all systems. Uphold the department’s Communication Service Level Policy by ensuring prompt, professional responses across all channels (email, voicemail, internal messaging) with members, vendors, and internal staff. Assist in reviewing and servicing legacy accounts, ensuring consistent application of BrightBridge collection strategies across all portfolios. Serving as a true member advocate, going above and beyond to provide a positive member environment, while ensuring prompt, accurate responses to staff and members across all applicable channels. What We’re Looking For (Your Qualifications)
Three to four years of dedicated experience in first-party collections, with a specialized focus on collateral recovery and high-stage delinquency. Credit union experience is strongly preferred. Bachelor’s degree or equivalent experience preferred. Strong working knowledge of FDCPA, FCRA, bankruptcy codes, and regional state collections laws (including MA and NH). Proficiency in core banking/collections software, alongside standard business applications (Excel, Word, Teams, Outlook). Excellent de-escalation and negotiation skills required for high-friction member interactions, combined with strong organizational skills to manage time-sensitive legal documentation.
Full job record
| Job ID | 59eaa45d309b2501895298443970a6dd3dd0d395 |
| Org ID | b9273642-9820-45a2-94b8-fe970356f04a |
| Source ID | 7b05b354-05d9-4578-997c-7a29fad65406 |
| Board ID | 7b05b354-05d9-4578-997c-7a29fad65406 |
| Provider | adp_workforcenow |
| Provider Job Key | 633409 |
| Title | Collections Specialist (Lawrence, MA) |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Lawrence, MA, US, Lawrence, MA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Lawrence |
| Salary Raw | 34.81 To 38 (USD) Hourly |
| Salary Min | 34.81 |
| Salary Max | 38 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d2c23c0f-35f7-43e6-a046-c0984d6ea43e&ccId=19000101_000001&lang=en_US&type=JS&jobId=633409&jwId=9205203309888_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d2c23c0f-35f7-43e6-a046-c0984d6ea43e&ccId=19000101_000001&lang=en_US&type=JS&jobId=633409&jwId=9205203309888_1 |
| First Seen At | 2026-05-31 18:37:44Z |
| Last Seen At | 2026-06-11 12:40:46Z |
| Last Checked At | 2026-06-13 12:53:46Z |
| Last Changed At | 2026-06-13 12:53:46Z |
| Inactive At | 2026-06-13 12:53:46Z |
| Source Posted At | 2026-05-27 20:19:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d2c23c0f-35f7-43e6-a046-c0984d6ea43e|19000101_000001/date=2026-06-11/2026-06-11T12-40-46-036Z-e13042531d3ff3b33b2b06b062cb263c771df799e28ab9ea5e7c7336629e0426.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);' id=\"isPasted\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 24px;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(0, 31, 97);\">Join Our Team as a Collections Specialist</span><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"></span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 18px;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(76, 181, 230);\">Location: Lawrence, MA | Full-Time</span></span></strong></p><p data-start=\"235\" data-end=\"668\" id=\"isPasted\"><span style='color: rgb(0, 31, 97); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;'>The Collections Specialist is responsible for mitigating credit union losses by managing complex, high-stage delinquent accounts and overseeing the end-to-end collateral recovery process. This position serves as the primary liaison for repossessions, vendor management, and specialized legal accounts ensuring all recovery activities are executed in strict compliance with state and federal regulations, as well as internal credit union policies. If you're looking to start or continue your career in banking with a team that values your contributions, we’d love to meet you!</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(76, 181, 230); font-size: 18px;\">Why You’ll Love Working Here</span></strong></p><ul type=\"disc\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(0, 31, 97); font-size: 16px;\">A collaborative team culture where your contributions matter</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(0, 31, 97); font-size: 16px;\">Ongoing training and career development opportunities</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(0, 31, 97); font-size: 16px;\">Competitive pay, benefits, and the chance to grow with a supportive organization</li></ul><div style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(76, 181, 230); font-size: 18px;\">What You'll Be Doing (Your Responsibilities)<br></span></strong></div><ol style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(0, 31, 97); font-size: 16px;\">Proactively manage severely delinquent vehicle-secured and consumer loan accounts. Utilize advanced ski-tracing techniques , targeted member communication, and negotiation to resolve accounts prior to charge-off.</li><li data-pasted=\"true\" style=\"color: rgb(0, 31, 97);\">Direct all phases of the collateral recovery lifecycle. This includes issuing Right to Cure notices, assigning out for recovery, managing the redemption process, and coordinating the final auction and disposition of the asset.</li><li style=\"color: rgb(0, 31, 97);\">Serve as the primary point of contact for external recovery agents, ensuring adherence to service expectations. File, track, and manage Vendor Single Interest (VSI) claims, physical damage claims.</li><li style=\"color: rgb(0, 31, 97);\">Manage the repossession dashboard to track the progress of all assignments. Prepare and present comprehensive repossession reports to management, ensuring all recovery activities maintain proper vendor communication and strict compliance with legal and departmental policies.</li><li style=\"color: rgb(0, 31, 97);\">Ensure the proper, compliant handling of accounts impacted by Chapter 7/13 bankruptcy, estate processes, and legal judgments. Maintain strict adherence to the Fair Debt Collection Practices Act (FDCPA), state-specific repossession statutes (including Massachusetts and New Hampshire collection laws), and all internal procedures.</li><li style=\"color: rgb(0, 31, 97);\">Maintain meticulous account documentation in all systems. Uphold the department’s Communication Service Level Policy by ensuring prompt, professional responses across all channels (email, voicemail, internal messaging) with members, vendors, and internal staff.</li><li style=\"color: rgb(0, 31, 97);\">Assist in reviewing and servicing legacy accounts, ensuring consistent application of BrightBridge collection strategies across all portfolios.</li><li style=\"color: rgb(0, 31, 97);\">Serving as a true member advocate, going above and beyond to provide a positive member environment, while ensuring prompt, accurate responses to staff and members across all applicable channels.</li></ol><div style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; overflow-wrap: break-word;\"><div style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(76, 181, 230); font-size: 18px;\">What We’re Looking For (Your Qualifications)</span></strong></p><ol start=\"1\" type=\"1\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li data-pasted=\"true\" style=\"color: rgb(0, 31, 97);\">Three to four years of dedicated experience in first-party collections, with a specialized focus on collateral recovery and high-stage delinquency. Credit union experience is strongly preferred.</li><li style=\"color: rgb(0, 31, 97);\">Bachelor’s degree or equivalent experience preferred.</li><li style=\"color: rgb(0, 31, 97);\">Strong working knowledge of FDCPA, FCRA, bankruptcy codes, and regional state collections laws (including MA and NH).</li><li style=\"color: rgb(0, 31, 97);\">Proficiency in core banking/collections software, alongside standard business applications (Excel, Word, Teams, Outlook).</li><li style=\"color: rgb(0, 31, 97);\">Excellent de-escalation and negotiation skills required for high-friction member interactions, combined with strong organizational skills to manage time-sensitive legal documentation.</li></ol></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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