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Student Services Receptionist - Full-Time, Apple Valley

Macphailcenterformusic · Apple Valley, MN, 55124 · On Site · Active · $20 / hour · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyMacphailcenterformusic
TitleStudent Services Receptionist - Full-Time, Apple Valley
Normalized title-
Department / team-
LocationApple Valley, MN, United States
Work modelOn Site
Employment typeFull Time
Salary$20 / hour
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-27 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-18

Related slices

PageWhat it containsOpen
Company jobsActive postings from Macphailcenterformusic.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Apple Valley.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyMacphailcenterformusic
Source96f8d782-6acf-40c2-a9d6-5b431382948b
ATS providerJazzHR / ApplyToJob

Description

TITLE:                            Receptionist REPORTS TO:               Student Services Manager LOCATION:                   Apple Valley, On-Site STATUS:                        Non-exempt; .75 FTE; 30-34.5 hours per week SCHEDULE:                Monday-Thursday, 1:00 PM – 9:00 PM (June-August)                              Monday-Thursday, 1:15 PM – 9:15 PM (September-May)                              Saturday, 8:45 AM – 3:00 PM (September – May)                              (Schedule may be adjusted to respond to programming needs) COMPENSATION:      $19.50/hour BENEFITS:                   Health Insurance, Health Savings Account, 403b, Paid Time Off, Flexible Spending Account – Parking, Tuition Discounting, Professional Development, and more! Job Summary The Student Services Receptionist is responsible for welcoming and greeting everyone to the building and creating a positive first impression. This position represents the organization to the community and connects customers to MacPhail staff members who can best meet their needs. The Receptionist is responsible for providing excellent customer service through positive interactions with a diverse population and builds relationships with students, student families, faculty, and staff. RESPONSIBILITIES & ESSENTIAL FUNCTIONS Open and close the Student Services Office. Greet and welcome everyone in a friendly manner. Maintain positive attitude and provide positive customer service through challenging conversations Complete necessary records to document inquiries and work. Answer questions regarding room locations. Answer incoming phone calls and direct callers to the person who can help them. Process limited set of student registrations and related activity including payments. Record additional registration needs including modifications, refunds, withdrawals, and other questions and send them to the Student Services Inbox or Managers as appropriate. Maintain internal systems including but not limited to shared department inbox. Work at other MacPhail sites as needed; transport materials between sites as needed. Set-up rooms as requested including moving carts, stands and occasionally instruments. Other related duties as assigned. QUALIFICATIONS Education and Experience. High-school diploma or equivalency. 3-5 years customer service experience. 2-4 years working with CRM or databases (data entry and queries), Outlook, Excel, Word, cash registers and multi-line/high-volume telephones. Skills. Effective communication skills including listening, and p ersuasive and clear speaking. Productive time management and prioritization skills. Proficient database, Outlook, and multi-line/high-volume telephone skills. Abilities. Ability to practice empathy and self-control, use positive language, stay calm and demonstrate patience, project welcoming and vibrant presence. Willingness to improve, and to take responsibility for customer solutions. Ability to switch focus rapidly. Ability to think clearly and rationally, understanding the logical connection between ideas, processes, and systems. Ability to drive to metro sites (vehicle and valid driver’s license required). Flexibility to sub for co-workers preferred.

Full job record

Job ID59b9817a0c61d69898d6bb8391cdcb4e1363c8e5
Org ID2c65fa59-bd73-446c-b2f0-61ff170a9296
Source ID96f8d782-6acf-40c2-a9d6-5b431382948b
Board ID96f8d782-6acf-40c2-a9d6-5b431382948b
Providerjazzhr
Provider Job Key8ZFPPWt1Nf
TitleStudent Services Receptionist - Full-Time, Apple Valley
Normalized Title
Statusactive
Activeyes
Location TextApple Valley, MN, 55124
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionMN
CityApple Valley
Salary RawCOMPENSATION: $19.50/hour BENEFITS: Health Insurance, Health Savings Account, 403b, Paid Time Off, F
Salary Min19.5
Salary Max
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://macphailcenterformusic.applytojob.com/apply/8ZFPPWt1Nf/Student-Services-Receptionist-FullTime-Apple-Valley
Apply URLhttps://macphailcenterformusic.applytojob.com/apply/8ZFPPWt1Nf/Student-Services-Receptionist-FullTime-Apple-Valley
First Seen At2026-05-30 05:58:47Z
Last Seen At2026-06-18 12:05:47Z
Last Checked At2026-06-18 12:05:47Z
Last Changed At2026-05-30 05:58:47Z
Inactive At
Source Posted At2026-05-27 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=macphailcenterformusic/date=2026-06-18/2026-06-18T12-05-46-711Z-26b0637d4ca19d83fd34bacf73d4bceae772c640b87ce089da8786bbdb5b8fd9.json
Event Fields
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  "source_hash": "cbf51b468c9586f6d2f50afac146a351bc378cab81c005a88965ff054eb210cf",
  "last_changed_at": "2026-05-30T05:58:47.038Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
    "raw": "Apple Valley, MN, 55124",
    "city": "Apple Valley",
    "region": "MN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": 19.5,
  "inferred_at": "2026-06-18T12:05:47.066Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Apple Valley, MN, 55124",
      "city": "Apple Valley",
      "region": "MN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
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    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://macphailcenterformusic.applytojob.com/apply/jobs/details/8ZFPPWt1Nf?&",
    "heading": "Student Services Receptionist - Full-Time, Apple Valley",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://macphailcenterformusic.applytojob.com/apply/8ZFPPWt1Nf/Student-Services-Receptionist-FullTime-Apple-Valley",
    "description_html": "<span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">TITLE:                           </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Receptionist <b>        </b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">REPORTS TO:              </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Student Services Manager</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">LOCATION:                  </span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:normal;\">Apple Valley, On-Site</span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">STATUS:                       </span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:normal;\">Non-exempt; .75 FTE; 30-34.5 hours per week</span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">SCHEDULE:</span></span>              <span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:normal;\">Monday-Thursday, 1:00 PM – 9:00 PM (June-August)</span></span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">                            <span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\">Monday-Thursday, 1:15 PM – 9:15 PM (September-May)</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">                            </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:normal;\">Saturday, 8:45 AM – 3:00 PM (September – May)</span></span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">                      <em>      </em><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><em>(Schedule may be adjusted to respond to programming needs)</em></span></span></span></span><br><span style=\"font-size:11px;\"><b>COMPENSATION:      </b>$19.50/hour                                   <br><b>BENEFITS:                  </b>Health Insurance, Health Savings Account, 403b, Paid Time Off, Flexible Spending Account – Parking, Tuition Discounting, Professional Development, and more!</span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\">                             </span></span></span><br><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"text-transform:uppercase;\">Job Summary</span></span></b></span><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#242424;\">The Student Services Receptionist is responsible for welcoming and greeting everyone to the building and creating a positive first impression. This position represents the organization to the community and connects customers to MacPhail staff members who can best meet their needs. The Receptionist is responsible for providing excellent customer service through positive interactions with a diverse population and builds relationships with students, student families, faculty, and staff.</span></span></span></span></span></span><br><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">RESPONSIBILITIES & ESSENTIAL FUNCTIONS</span></span></b></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Open and close the Student Services Office.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Greet and welcome everyone in a friendly manner.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain positive attitude and provide positive customer service through challenging conversations</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Complete necessary records to document inquiries and work.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer questions regarding room locations.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer incoming phone calls and direct callers to the person who can help them.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Process limited set of student registrations and related activity including payments.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Record additional registration needs including modifications, refunds, withdrawals, and other questions and send them to the Student Services Inbox or Managers as appropriate.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain internal systems including but not limited to shared department inbox.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work at other MacPhail sites as needed; transport materials between sites as needed.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Set-up rooms as requested including moving carts, stands and occasionally instruments.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Other related duties as assigned.</span></span></span></span></li></ul><h5></h5><h5><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"text-decoration:underline;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"text-decoration:none;\"><span>QUALIFICATIONS</span></span></span></span></span></span></span></span></h5><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Education and Experience. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">High-school diploma or equivalency. 3-5 years customer service experience. 2-4 years working with CRM or databases (data entry and queries), Outlook, Excel, Word, cash registers and multi-line/high-volume telephones.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Skills. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Effective communication skills including listening, and p</span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">ersuasive and clear speaking. Productive time management and prioritization skills. Proficient database, Outlook, and multi-line/high-volume telephone skills.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Abilities. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to practice empathy and self-control, use positive language, stay calm and demonstrate patience, project welcoming and vibrant presence. Willingness to improve, and to take responsibility for customer solutions. Ability to switch focus rapidly. Ability to think clearly and rationally, understanding the logical connection between ideas, processes, and systems. Ability to drive to metro sites (vehicle and valid driver’s license required). Flexibility to sub for co-workers preferred.</span></span></span></span><br> ",
    "description_text": "TITLE:                            Receptionist\n REPORTS TO:               Student Services Manager\n LOCATION:                   Apple Valley, On-Site\n STATUS:                        Non-exempt; .75 FTE; 30-34.5 hours per week\n SCHEDULE:                Monday-Thursday, 1:00 PM – 9:00 PM (June-August)\n                              Monday-Thursday, 1:15 PM – 9:15 PM (September-May)\n                              Saturday, 8:45 AM – 3:00 PM (September – May)\n                              (Schedule may be adjusted to respond to programming needs)\n COMPENSATION:      $19.50/hour\n BENEFITS:                   Health Insurance, Health Savings Account, 403b, Paid Time Off, Flexible Spending Account – Parking, Tuition Discounting, Professional Development, and more!\n Job Summary\n The Student Services Receptionist is responsible for welcoming and greeting everyone to the building and creating a positive first impression. This position represents the organization to the community and connects customers to MacPhail staff members who can best meet their needs. The Receptionist is responsible for providing excellent customer service through positive interactions with a diverse population and builds relationships with students, student families, faculty, and staff.\n RESPONSIBILITIES & ESSENTIAL FUNCTIONS Open and close the Student Services Office.\n Greet and welcome everyone in a friendly manner.\n Maintain positive attitude and provide positive customer service through challenging conversations\n Complete necessary records to document inquiries and work.\n Answer questions regarding room locations.\n Answer incoming phone calls and direct callers to the person who can help them.\n Process limited set of student registrations and related activity including payments.\n Record additional registration needs including modifications, refunds, withdrawals, and other questions and send them to the Student Services Inbox or Managers as appropriate.\n Maintain internal systems including but not limited to shared department inbox.\n Work at other MacPhail sites as needed; transport materials between sites as needed.\n Set-up rooms as requested including moving carts, stands and occasionally instruments.\n Other related duties as assigned.\n QUALIFICATIONS\n Education and Experience. High-school diploma or equivalency. 3-5 years customer service experience. 2-4 years working with CRM or databases (data entry and queries), Outlook, Excel, Word, cash registers and multi-line/high-volume telephones.\n Skills. Effective communication skills including listening, and p ersuasive and clear speaking. Productive time management and prioritization skills. Proficient database, Outlook, and multi-line/high-volume telephone skills.\n Abilities. Ability to practice empathy and self-control, use positive language, stay calm and demonstrate patience, project welcoming and vibrant presence. Willingness to improve, and to take responsibility for customer solutions. Ability to switch focus rapidly. Ability to think clearly and rationally, understanding the logical connection between ideas, processes, and systems. Ability to drive to metro sites (vehicle and valid driver’s license required). Flexibility to sub for co-workers preferred.",
    "jsonld_jobposting": {
      "url": "https://macphailcenterformusic.applytojob.com/apply/8ZFPPWt1Nf/Student-Services-Receptionist-FullTime-Apple-Valley",
      "@type": "JobPosting",
      "title": "Student Services Receptionist - Full-Time, Apple Valley",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-27",
      "description": "<span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">TITLE:                           </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Receptionist <b>        </b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">REPORTS TO:              </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Student Services Manager</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">LOCATION:                  </span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:normal;\">Apple Valley, On-Site</span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">STATUS:                       </span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:normal;\">Non-exempt; .75 FTE; 30-34.5 hours per week</span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">SCHEDULE:</span></span>              <span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:normal;\">Monday-Thursday, 1:00 PM – 9:00 PM (June-August)</span></span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">                            <span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\">Monday-Thursday, 1:15 PM – 9:15 PM (September-May)</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">                            </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:normal;\">Saturday, 8:45 AM – 3:00 PM (September – May)</span></span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">                      <em>      </em><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><em>(Schedule may be adjusted to respond to programming needs)</em></span></span></span></span><br><span style=\"font-size:11px;\"><b>COMPENSATION:      </b>$19.50/hour                                   <br><b>BENEFITS:                  </b>Health Insurance, Health Savings Account, 403b, Paid Time Off, Flexible Spending Account – Parking, Tuition Discounting, Professional Development, and more!</span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\">                             </span></span></span><br><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"text-transform:uppercase;\">Job Summary</span></span></b></span><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#242424;\">The Student Services Receptionist is responsible for welcoming and greeting everyone to the building and creating a positive first impression. This position represents the organization to the community and connects customers to MacPhail staff members who can best meet their needs. The Receptionist is responsible for providing excellent customer service through positive interactions with a diverse population and builds relationships with students, student families, faculty, and staff.</span></span></span></span></span></span><br><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">RESPONSIBILITIES & ESSENTIAL FUNCTIONS</span></span></b></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Open and close the Student Services Office.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Greet and welcome everyone in a friendly manner.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain positive attitude and provide positive customer service through challenging conversations</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Complete necessary records to document inquiries and work.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer questions regarding room locations.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer incoming phone calls and direct callers to the person who can help them.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Process limited set of student registrations and related activity including payments.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Record additional registration needs including modifications, refunds, withdrawals, and other questions and send them to the Student Services Inbox or Managers as appropriate.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain internal systems including but not limited to shared department inbox.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work at other MacPhail sites as needed; transport materials between sites as needed.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Set-up rooms as requested including moving carts, stands and occasionally instruments.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Other related duties as assigned.</span></span></span></span></li></ul><h5></h5><h5><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"text-decoration:underline;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"text-decoration:none;\"><span>QUALIFICATIONS</span></span></span></span></span></span></span></span></h5><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Education and Experience. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">High-school diploma or equivalency. 3-5 years customer service experience. 2-4 years working with CRM or databases (data entry and queries), Outlook, Excel, Word, cash registers and multi-line/high-volume telephones.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Skills. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Effective communication skills including listening, and p</span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">ersuasive and clear speaking. Productive time management and prioritization skills. Proficient database, Outlook, and multi-line/high-volume telephone skills.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Abilities. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to practice empathy and self-control, use positive language, stay calm and demonstrate patience, project welcoming and vibrant presence. Willingness to improve, and to take responsibility for customer solutions. Ability to switch focus rapidly. Ability to think clearly and rationally, understanding the logical connection between ideas, processes, and systems. Ability to drive to metro sites (vehicle and valid driver’s license required). Flexibility to sub for co-workers preferred.</span></span></span></span><br> ",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "55124",
          "addressRegion": "MN",
          "addressLocality": "Apple Valley"
        }
      },
      "validThrough": "2026-08-25",
      "uniqueJobCode": "job_20260527193416_HEMAIWKWUMCWXZYA",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20190328180514_MNH3FXOUGVN4M5DQ/logos/20191004190358_macphail_logo_white.png",
        "name": "MacPhail Center for Music",
        "@type": "Organization",
        "sameAs": "http://www.macphail.org"
      },
      "experienceRequirements": "Entry Level"
    }
  },
  "list_job": {
    "id": "8ZFPPWt1Nf",
    "title": "Student Services Receptionist - Full-Time, Apple Valley",
    "detailUrl": "https://macphailcenterformusic.applytojob.com/apply/jobs/details/8ZFPPWt1Nf?&"
  },
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}
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