Home › Companies › Macphailcenterformusic › Student Services Receptionist - Full-Time, Apple Valley
Student Services Receptionist - Full-Time, Apple Valley
Macphailcenterformusic · Apple Valley, MN, 55124 · On Site · Active · $20 / hour · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Macphailcenterformusic |
| Title | Student Services Receptionist - Full-Time, Apple Valley |
| Normalized title | - |
| Department / team | - |
| Location | Apple Valley, MN, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $20 / hour |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-05-27 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Macphailcenterformusic. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Apple Valley. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Macphailcenterformusic |
| Source | 96f8d782-6acf-40c2-a9d6-5b431382948b |
| ATS provider | JazzHR / ApplyToJob |
Description
TITLE: Receptionist
REPORTS TO: Student Services Manager
LOCATION: Apple Valley, On-Site
STATUS: Non-exempt; .75 FTE; 30-34.5 hours per week
SCHEDULE: Monday-Thursday, 1:00 PM – 9:00 PM (June-August)
Monday-Thursday, 1:15 PM – 9:15 PM (September-May)
Saturday, 8:45 AM – 3:00 PM (September – May)
(Schedule may be adjusted to respond to programming needs)
COMPENSATION: $19.50/hour
BENEFITS: Health Insurance, Health Savings Account, 403b, Paid Time Off, Flexible Spending Account – Parking, Tuition Discounting, Professional Development, and more!
Job Summary
The Student Services Receptionist is responsible for welcoming and greeting everyone to the building and creating a positive first impression. This position represents the organization to the community and connects customers to MacPhail staff members who can best meet their needs. The Receptionist is responsible for providing excellent customer service through positive interactions with a diverse population and builds relationships with students, student families, faculty, and staff.
RESPONSIBILITIES & ESSENTIAL FUNCTIONS Open and close the Student Services Office. Greet and welcome everyone in a friendly manner. Maintain positive attitude and provide positive customer service through challenging conversations Complete necessary records to document inquiries and work. Answer questions regarding room locations. Answer incoming phone calls and direct callers to the person who can help them. Process limited set of student registrations and related activity including payments. Record additional registration needs including modifications, refunds, withdrawals, and other questions and send them to the Student Services Inbox or Managers as appropriate. Maintain internal systems including but not limited to shared department inbox. Work at other MacPhail sites as needed; transport materials between sites as needed. Set-up rooms as requested including moving carts, stands and occasionally instruments. Other related duties as assigned. QUALIFICATIONS Education and Experience. High-school diploma or equivalency. 3-5 years customer service experience. 2-4 years working with CRM or databases (data entry and queries), Outlook, Excel, Word, cash registers and multi-line/high-volume telephones.
Skills. Effective communication skills including listening, and p ersuasive and clear speaking. Productive time management and prioritization skills. Proficient database, Outlook, and multi-line/high-volume telephone skills.
Abilities. Ability to practice empathy and self-control, use positive language, stay calm and demonstrate patience, project welcoming and vibrant presence. Willingness to improve, and to take responsibility for customer solutions. Ability to switch focus rapidly. Ability to think clearly and rationally, understanding the logical connection between ideas, processes, and systems. Ability to drive to metro sites (vehicle and valid driver’s license required). Flexibility to sub for co-workers preferred.
Full job record
| Job ID | 59b9817a0c61d69898d6bb8391cdcb4e1363c8e5 |
| Org ID | 2c65fa59-bd73-446c-b2f0-61ff170a9296 |
| Source ID | 96f8d782-6acf-40c2-a9d6-5b431382948b |
| Board ID | 96f8d782-6acf-40c2-a9d6-5b431382948b |
| Provider | jazzhr |
| Provider Job Key | 8ZFPPWt1Nf |
| Title | Student Services Receptionist - Full-Time, Apple Valley |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Apple Valley, MN, 55124 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | MN |
| City | Apple Valley |
| Salary Raw | COMPENSATION: $19.50/hour BENEFITS: Health Insurance, Health Savings Account, 403b, Paid Time Off, F |
| Salary Min | 19.5 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://macphailcenterformusic.applytojob.com/apply/8ZFPPWt1Nf/Student-Services-Receptionist-FullTime-Apple-Valley |
| Apply URL | https://macphailcenterformusic.applytojob.com/apply/8ZFPPWt1Nf/Student-Services-Receptionist-FullTime-Apple-Valley |
| First Seen At | 2026-05-30 05:58:47Z |
| Last Seen At | 2026-06-18 12:05:47Z |
| Last Checked At | 2026-06-18 12:05:47Z |
| Last Changed At | 2026-05-30 05:58:47Z |
| Inactive At | — |
| Source Posted At | 2026-05-27 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=macphailcenterformusic/date=2026-06-18/2026-06-18T12-05-46-711Z-26b0637d4ca19d83fd34bacf73d4bceae772c640b87ce089da8786bbdb5b8fd9.json |
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"description_html": "<span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">TITLE: </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Receptionist <b> </b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">REPORTS TO: </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Student Services Manager</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">LOCATION: </span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:normal;\">Apple Valley, On-Site</span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">STATUS: </span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:normal;\">Non-exempt; .75 FTE; 30-34.5 hours per week</span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">SCHEDULE:</span></span> <span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:normal;\">Monday-Thursday, 1:00 PM – 9:00 PM (June-August)</span></span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> <span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\">Monday-Thursday, 1:15 PM – 9:15 PM (September-May)</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:normal;\">Saturday, 8:45 AM – 3:00 PM (September – May)</span></span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> <em> </em><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><em>(Schedule may be adjusted to respond to programming needs)</em></span></span></span></span><br><span style=\"font-size:11px;\"><b>COMPENSATION: </b>$19.50/hour <br><b>BENEFITS: </b>Health Insurance, Health Savings Account, 403b, Paid Time Off, Flexible Spending Account – Parking, Tuition Discounting, Professional Development, and more!</span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"text-transform:uppercase;\">Job Summary</span></span></b></span><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#242424;\">The Student Services Receptionist is responsible for welcoming and greeting everyone to the building and creating a positive first impression. This position represents the organization to the community and connects customers to MacPhail staff members who can best meet their needs. The Receptionist is responsible for providing excellent customer service through positive interactions with a diverse population and builds relationships with students, student families, faculty, and staff.</span></span></span></span></span></span><br><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">RESPONSIBILITIES & ESSENTIAL FUNCTIONS</span></span></b></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Open and close the Student Services Office.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Greet and welcome everyone in a friendly manner.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain positive attitude and provide positive customer service through challenging conversations</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Complete necessary records to document inquiries and work.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer questions regarding room locations.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer incoming phone calls and direct callers to the person who can help them.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Process limited set of student registrations and related activity including payments.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Record additional registration needs including modifications, refunds, withdrawals, and other questions and send them to the Student Services Inbox or Managers as appropriate.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain internal systems including but not limited to shared department inbox.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work at other MacPhail sites as needed; transport materials between sites as needed.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Set-up rooms as requested including moving carts, stands and occasionally instruments.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Other related duties as assigned.</span></span></span></span></li></ul><h5></h5><h5><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"text-decoration:underline;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"text-decoration:none;\"><span>QUALIFICATIONS</span></span></span></span></span></span></span></span></h5><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Education and Experience. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">High-school diploma or equivalency. 3-5 years customer service experience. 2-4 years working with CRM or databases (data entry and queries), Outlook, Excel, Word, cash registers and multi-line/high-volume telephones.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Skills. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Effective communication skills including listening, and p</span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">ersuasive and clear speaking. Productive time management and prioritization skills. Proficient database, Outlook, and multi-line/high-volume telephone skills.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Abilities. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to practice empathy and self-control, use positive language, stay calm and demonstrate patience, project welcoming and vibrant presence. Willingness to improve, and to take responsibility for customer solutions. Ability to switch focus rapidly. Ability to think clearly and rationally, understanding the logical connection between ideas, processes, and systems. Ability to drive to metro sites (vehicle and valid driver’s license required). Flexibility to sub for co-workers preferred.</span></span></span></span><br> ",
"description_text": "TITLE: Receptionist\n REPORTS TO: Student Services Manager\n LOCATION: Apple Valley, On-Site\n STATUS: Non-exempt; .75 FTE; 30-34.5 hours per week\n SCHEDULE: Monday-Thursday, 1:00 PM – 9:00 PM (June-August)\n Monday-Thursday, 1:15 PM – 9:15 PM (September-May)\n Saturday, 8:45 AM – 3:00 PM (September – May)\n (Schedule may be adjusted to respond to programming needs)\n COMPENSATION: $19.50/hour\n BENEFITS: Health Insurance, Health Savings Account, 403b, Paid Time Off, Flexible Spending Account – Parking, Tuition Discounting, Professional Development, and more!\n Job Summary\n The Student Services Receptionist is responsible for welcoming and greeting everyone to the building and creating a positive first impression. This position represents the organization to the community and connects customers to MacPhail staff members who can best meet their needs. The Receptionist is responsible for providing excellent customer service through positive interactions with a diverse population and builds relationships with students, student families, faculty, and staff.\n RESPONSIBILITIES & ESSENTIAL FUNCTIONS Open and close the Student Services Office.\n Greet and welcome everyone in a friendly manner.\n Maintain positive attitude and provide positive customer service through challenging conversations\n Complete necessary records to document inquiries and work.\n Answer questions regarding room locations.\n Answer incoming phone calls and direct callers to the person who can help them.\n Process limited set of student registrations and related activity including payments.\n Record additional registration needs including modifications, refunds, withdrawals, and other questions and send them to the Student Services Inbox or Managers as appropriate.\n Maintain internal systems including but not limited to shared department inbox.\n Work at other MacPhail sites as needed; transport materials between sites as needed.\n Set-up rooms as requested including moving carts, stands and occasionally instruments.\n Other related duties as assigned.\n QUALIFICATIONS\n Education and Experience. High-school diploma or equivalency. 3-5 years customer service experience. 2-4 years working with CRM or databases (data entry and queries), Outlook, Excel, Word, cash registers and multi-line/high-volume telephones.\n Skills. Effective communication skills including listening, and p ersuasive and clear speaking. Productive time management and prioritization skills. Proficient database, Outlook, and multi-line/high-volume telephone skills.\n Abilities. Ability to practice empathy and self-control, use positive language, stay calm and demonstrate patience, project welcoming and vibrant presence. Willingness to improve, and to take responsibility for customer solutions. Ability to switch focus rapidly. Ability to think clearly and rationally, understanding the logical connection between ideas, processes, and systems. Ability to drive to metro sites (vehicle and valid driver’s license required). Flexibility to sub for co-workers preferred.",
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"datePosted": "2026-05-27",
"description": "<span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">TITLE: </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Receptionist <b> </b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">REPORTS TO: </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Student Services Manager</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">LOCATION: </span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:normal;\">Apple Valley, On-Site</span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">STATUS: </span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:normal;\">Non-exempt; .75 FTE; 30-34.5 hours per week</span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">SCHEDULE:</span></span> <span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:normal;\">Monday-Thursday, 1:00 PM – 9:00 PM (June-August)</span></span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> <span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\">Monday-Thursday, 1:15 PM – 9:15 PM (September-May)</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:normal;\">Saturday, 8:45 AM – 3:00 PM (September – May)</span></span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"> <em> </em><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><em>(Schedule may be adjusted to respond to programming needs)</em></span></span></span></span><br><span style=\"font-size:11px;\"><b>COMPENSATION: </b>$19.50/hour <br><b>BENEFITS: </b>Health Insurance, Health Savings Account, 403b, Paid Time Off, Flexible Spending Account – Parking, Tuition Discounting, Professional Development, and more!</span><br><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span><br><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:Calibri, sans-serif;\"><span style=\"text-transform:uppercase;\">Job Summary</span></span></b></span><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#242424;\">The Student Services Receptionist is responsible for welcoming and greeting everyone to the building and creating a positive first impression. This position represents the organization to the community and connects customers to MacPhail staff members who can best meet their needs. The Receptionist is responsible for providing excellent customer service through positive interactions with a diverse population and builds relationships with students, student families, faculty, and staff.</span></span></span></span></span></span><br><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">RESPONSIBILITIES & ESSENTIAL FUNCTIONS</span></span></b></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Open and close the Student Services Office.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Greet and welcome everyone in a friendly manner.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain positive attitude and provide positive customer service through challenging conversations</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Complete necessary records to document inquiries and work.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer questions regarding room locations.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Answer incoming phone calls and direct callers to the person who can help them.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Process limited set of student registrations and related activity including payments.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Record additional registration needs including modifications, refunds, withdrawals, and other questions and send them to the Student Services Inbox or Managers as appropriate.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain internal systems including but not limited to shared department inbox.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Work at other MacPhail sites as needed; transport materials between sites as needed.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Set-up rooms as requested including moving carts, stands and occasionally instruments.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Other related duties as assigned.</span></span></span></span></li></ul><h5></h5><h5><span style=\"font-size:11pt;\"><span style=\"font-family:Garamond, serif;\"><span style=\"font-weight:bold;\"><span style=\"text-decoration:underline;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"text-decoration:none;\"><span>QUALIFICATIONS</span></span></span></span></span></span></span></span></h5><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Education and Experience. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">High-school diploma or equivalency. 3-5 years customer service experience. 2-4 years working with CRM or databases (data entry and queries), Outlook, Excel, Word, cash registers and multi-line/high-volume telephones.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Skills. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Effective communication skills including listening, and p</span></span><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">ersuasive and clear speaking. Productive time management and prioritization skills. Proficient database, Outlook, and multi-line/high-volume telephone skills.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Abilities. </span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to practice empathy and self-control, use positive language, stay calm and demonstrate patience, project welcoming and vibrant presence. Willingness to improve, and to take responsibility for customer solutions. Ability to switch focus rapidly. Ability to think clearly and rationally, understanding the logical connection between ideas, processes, and systems. Ability to drive to metro sites (vehicle and valid driver’s license required). Flexibility to sub for co-workers preferred.</span></span></span></span><br> ",
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"postalCode": "55124",
"addressRegion": "MN",
"addressLocality": "Apple Valley"
}
},
"validThrough": "2026-08-25",
"uniqueJobCode": "job_20260527193416_HEMAIWKWUMCWXZYA",
"employmentType": "FULL_TIME",
"hiringOrganization": {
"logo": "https://s3.amazonaws.com/resumator/customer_20190328180514_MNH3FXOUGVN4M5DQ/logos/20191004190358_macphail_logo_white.png",
"name": "MacPhail Center for Music",
"@type": "Organization",
"sameAs": "http://www.macphail.org"
},
"experienceRequirements": "Entry Level"
}
},
"list_job": {
"id": "8ZFPPWt1Nf",
"title": "Student Services Receptionist - Full-Time, Apple Valley",
"detailUrl": "https://macphailcenterformusic.applytojob.com/apply/jobs/details/8ZFPPWt1Nf?&"
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