Service Desk Analyst

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  "last_changed_at": "2026-05-31T17:54:52.532Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "New York, NY, New York, NY, United States",
    "city": "New York",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
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  "inferred_at": "2026-06-06T10:17:06.035Z",
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    "language": "en",
    "location": {
      "raw": "New York, NY, New York, NY, United States",
      "city": "New York",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
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    "countries": [
      "United States"
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{
  "Id": "659097da-6473-4143-9159-c3124dbc4ed4",
  "Title": "Service Desk Analyst",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
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      "Address": {
        "City": "New York",
        "Line1": "529 Fifth Ave",
        "Line2": "7th Floor",
        "State": {
          "Code": "NY",
          "Name": "New York"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "10017"
      },
      "Coordinates": {
        "Latitude": 40.75468211534861,
        "Longitude": -73.97997441162345
      },
      "DisplayName": false,
      "LocalizedName": "New York, NY",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "New York, NY"
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  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-13T15:46:24.546Z",
  "JobCategoryName": "Client Support Desk (IT)",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "The Opportunity\n\nWe are seeking highly motivated and client-centric Service Desk Analysts to join our global Service Delivery organization. This role is ideal for technologists who thrive in a fast‑paced managed services environment, enjoy solving complex end‑user problems, and take pride in delivering a world‑class support experience.\n\nYou will serve as a critical front line for our clients—many of whom operate in high‑pressure, time‑sensitive financial environments—providing Level 1 and Level 2 support across modern Microsoft‑centric ecosystems. Beyond resolving incidents, you will help identify trends, reduce repeat issues, and contribute to the continuous improvement and evolution of the Service Desk.",
  "MatchedLocations": [],
  "RequisitionNumber": "SERVI004292"
}