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Home › Companies › 13506473 8528 417a B040 407867621d8b 19000101 000001 › Jr. Help Desk Technician

Jr. Help Desk Technician

13506473 8528 417a B040 407867621d8b 19000101 000001 · Colorado Springs, CO, US, Colorado Springs, CO · Remote · Active · $50,000–$50,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company13506473 8528 417a B040 407867621d8b 19000101 000001
TitleJr. Help Desk Technician
Normalized title-
Department / team-
LocationColorado Springs, CO, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$50,000–$50,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-03-10 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 13506473 8528 417a B040 407867621d8b 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Colorado Springs.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company13506473 8528 417a B040 407867621d8b 19000101 000001
Source5c54f71b-38f1-417f-8ee1-74615fb3d655
ATS providerADP Workforce Now Recruiting

Description

Job Summary: ITS, LLC is seeking a successful candidate for a full-time IT Technician at a junior level to support the Product Support Facility (PSF) Help Desk for the United States Space Force (USSF). Peterson SFB in Colorado Springs, CO. Key Responsibilities : Duties and responsibilities include, but are not limited to: Provide Tier I help desk technical support to customers and peers including application and hardware support, troubleshoot network connectivity, and assist with requests regarding account administration, training, distribution, and documentation of software, system, and network status. Install, maintain, configure, troubleshoot/repair IT devices, and software. Includes, but is not limited to, desktop PCs, laptops, tablets, scanners, printers, mobile cellular devices, and peripherals in an environment with Microsoft Windows 10, and Microsoft Office 2016 Utilize Active Directory Users and Computers (ADUC), BMC Remedy, Directory and Resource Administrator (DRA), Dame Ware Remote Control, and other software as needed to assist users and administer user and computer accounts, security groups, and distribution lists Work independently and as part of a team to troubleshoot and solve hardware and software issues for the user community Monitor trouble ticket queues and emails for timely customer engagement and resolution Interact daily with Senior Tech and customers; interaction normally involves the exchange or presentation of information via the phone, email, or face-to-face communication Interact well with peers, end users, and external support organizations in a professional and courteous manner Provide software license management for Government Off-the-Shelf (GOTS) and Commercial Off-the-shelf (COTS) software Preferred Qualifications: Years of experience: 1 years Education/Experience: Education: High School Diploma Certifications: CompTIA Security Plus certification Clearance Requirement: Secret Clearance Required Salary Note: In compliance with Colorado’s Equal Pay for Equal Work Act, the salary range for this role is based on education, experience, and responsibilities. ITS, LLC is an equal-opportunity employer to include veterans and individuals with disabilities. U.S. Citizenship is required.

Full job record

Job ID596374d677f82f9fc173f4b4e88b0c5f34bd59f4
Org ID0de27f91-4f47-417a-a671-921b04926e87
Source ID5c54f71b-38f1-417f-8ee1-74615fb3d655
Board ID5c54f71b-38f1-417f-8ee1-74615fb3d655
Provideradp_workforcenow
Provider Job Key546143
TitleJr. Help Desk Technician
Normalized Title—
Statusactive
Activeyes
Location TextColorado Springs, CO, US, Colorado Springs, CO
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionCO
CityColorado Springs
Salary Raw50000.00 To 50000.00 (USD) Annually
Salary Min50,000
Salary Max50,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=13506473-8528-417a-b040-407867621d8b&ccId=19000101_000001&lang=en_US&type=JS&jobId=546143&jwId=9203043974687_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=13506473-8528-417a-b040-407867621d8b&ccId=19000101_000001&lang=en_US&type=JS&jobId=546143&jwId=9203043974687_1
First Seen At2026-05-31 18:31:15Z
Last Seen At2026-06-06 13:20:50Z
Last Checked At2026-06-06 13:20:50Z
Last Changed At2026-06-06 13:20:50Z
Inactive At—
Source Posted At2025-03-10 22:36:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=13506473-8528-417a-b040-407867621d8b|19000101_000001/date=2026-06-06/2026-06-06T13-20-49-882Z-9c582ad36ef1ade60497665feae903e739b960feb9b7037d2508facff8fd27a2.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color: black;\">Job Summary:&nbsp;</span></strong></span><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"color: black; font-family: arial, sans-serif; font-size: 14px;\">ITS, LLC is seeking a successful candidate for a full-time IT Technician at a junior level to support the Product Support Facility (PSF) Help Desk for the United States Space Force (USSF).</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"color: black; font-family: arial, sans-serif; font-size: 14px;\">Peterson SFB in Colorado Springs, CO.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color:black;\">Key Responsibilities</span></strong></span><span style=\"color: black; font-family: arial, sans-serif; font-size: 14px;\">:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"color: black; font-family: arial, sans-serif; font-size: 14px;\">Duties and responsibilities include, but are not limited to:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; background: white;\"><span style=\"color: black;\">Provide Tier I help desk technical support to customers and peers including application and hardware support, troubleshoot network connectivity, and assist with requests regarding account administration, training, distribution, and documentation of software, system, and network status.</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; background: white;\"><span style=\"color: black;\">Install, maintain, configure, troubleshoot/repair IT devices, and software. Includes, but is not limited to, desktop PCs, laptops, tablets, scanners, printers, mobile cellular devices, and peripherals in an environment with Microsoft Windows 10, and Microsoft Office 2016</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; background: white;\"><span style=\"color: black;\">Utilize Active Directory Users and Computers (ADUC), BMC Remedy, Directory and Resource Administrator (DRA), Dame Ware Remote Control, and other software as needed to assist users and administer user and computer accounts, security groups, and distribution lists</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; background: white;\"><span style=\"color: black;\">Work independently and as part of a team to troubleshoot and solve hardware and software issues for the user community</span></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; background: white;\"><span style=\"color: black;\">Monitor trouble ticket queues and emails for timely customer engagement and resolution</span></li><li style=\"margin: 0in 0in 8pt; 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font-size: 14px;\"><strong><span style=\"color:black;\">Preferred Qualifications:</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"color: black;\">Years of experience: 1 years</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color:black;\">Education/Experience:</span></strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 14px; font-family: arial, sans-serif; line-height: normal; background: white;\"><span style=\"color: black; background: white;\">Education: High School Diploma</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 14px; font-family: arial, sans-serif; line-height: normal; background: white;\"><span style=\"color: black; background: white;\">Certifications: CompTIA Security Plus certification</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Clearance Requirement:</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Secret Clearance Required</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color:black;\">Salary Note:</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif; line-height: normal; background: white;\"><span style=\"color: black;\">In compliance with Colorado&rsquo;s Equal Pay for Equal Work Act, the salary range for this role is based on education, experience, and responsibilities.&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"color: black; font-family: arial, sans-serif; font-size: 14px;\">ITS, LLC is an equal-opportunity employer to include veterans and individuals with disabilities.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"color: black; font-family: arial, sans-serif; font-size: 14px;\">U.S. Citizenship is required.</span></p></div></div></div></div></div></div></div></div></div></div></div>\n",
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