Home › Companies › B2f47b4a 89e8 4d2a Ba7b Dd65ab4337a0 19000101 000001 › Operations Supervisor
Operations Supervisor
B2f47b4a 89e8 4d2a Ba7b Dd65ab4337a0 19000101 000001 · Tewksbury, MA, US, Tewksbury, MA · Active · $90,000–$110,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | B2f47b4a 89e8 4d2a Ba7b Dd65ab4337a0 19000101 000001 |
| Title | Operations Supervisor |
| Normalized title | - |
| Department / team | - |
| Location | Tewksbury, MA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $90,000–$110,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-15 / 2026-05-31 |
| Changed / last seen | 2026-06-18 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from B2f47b4a 89e8 4d2a Ba7b Dd65ab4337a0 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Tewksbury. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | B2f47b4a 89e8 4d2a Ba7b Dd65ab4337a0 19000101 000001 |
| Source | a6af239e-74e8-43cd-a152-9b0a66cbf3ce |
| ATS provider | ADP Workforce Now Recruiting |
Description
Office Supervisor, Itasca, IL Job Description
What Makes Stephen Gould Exceptional?
Founded through entrepreneurship, our success is due to the ingenuity and tenacity of our extraordinary teams, bringing people and ideas together. With Stephen Gould, everything is within reach including an exciting career opportunity. We want you to join our team and build on our incredible 85 years of excellence. Stephen Gould looks for people that want to design and develop exciting solutions for a variety of engaged and passionate clients across the globe. With headquarters in Madison, New Jersey, 40 locations throughout the U.S. and operations in 6 countries outside the U.S., we have grown tremendously while maintaining true to our 5 Principles.
Values and behaviors we look for:
Strive for excellence, treat mistakes as opportunities for learning and growth. Have resilience and drive with accountability and responsibility when something doesn’t go as planned. Embrace change and be nimble through the dynamic and evolving environments. Nurture the connections you make, bolster your network with reliable and innovative ideas. Position Overview:
The Operations Supervisor is responsible for being the point of contact for a group of branch CMS who are the single point of contact for a sales agent or agents processing client products and business portfolios. The Operations Supervisor is responsible for being an escalation point to the team in terms of ensuring that all customer requirements are met, while liaising with suppliers, customers, employees, and the sales force to best meet client needs.
Responsibilities include the following:
Point of contact for branch CMS team, assist with questions and escalate issues. Assist to develop CMS back-up plan for branch, provide back-up support as needed. Oversee orders from inception to payment, in alignment with Stephen Gould policy and procedures. Handle customer disputes as needed Manage customer events, internal events, and customer presentations; in partnership with Office Manager or on own, depending on the scope of the event Escalate any personnel concerns/issues to the Operations Manager Evaluate CMS performance and be involved in the annual Performance Review cycle including providing performance feedback Assist with onboarding of new staff. Support implementation of any new corporate or divisional processes or initiatives Epicor training lead/liaison for the branch Assist with standard and ad hoc reporting for management. Support SA business; perform all standard CMS responsibilities. Support Sales Manager and Office Manager on all ad hoc requests Assist Office Manager with office expense management Basic Qualifications:
High school diploma or equivalent 4+ years of experience required in a corporate sales and service environment.
Additional Qualifications:
High proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools such as Microsoft Teams, Webex and Zoom highly preferred. ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing, services, financial and other processes highly preferred Excellent communication skills, effectively presents information and frames content. Organized, self-motivated, results oriented individual. Interpersonal skills to perform in a collaborative team environment. Some accounting/bookkeeping experience is preferred.
This position description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any job-related instructions and to perform other job-related duties requested by members of the branch management team.
Stephen Gould is an equal opportunity
Full job record
| Job ID | 590277c5594fb1f455b76742465c0fa01d0a9519 |
| Org ID | 705f6c18-6a32-4a88-afba-b6c5a8bf20af |
| Source ID | a6af239e-74e8-43cd-a152-9b0a66cbf3ce |
| Board ID | a6af239e-74e8-43cd-a152-9b0a66cbf3ce |
| Provider | adp_workforcenow |
| Provider Job Key | 957886 |
| Title | Operations Supervisor |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Tewksbury, MA, US, Tewksbury, MA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Tewksbury |
| Salary Raw | 90000.00 To 110000.00 (USD) Annually |
| Salary Min | 90,000 |
| Salary Max | 110,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2f47b4a-89e8-4d2a-ba7b-dd65ab4337a0&ccId=19000101_000001&lang=en_US&type=JS&jobId=957886&jwId=9201525114189_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2f47b4a-89e8-4d2a-ba7b-dd65ab4337a0&ccId=19000101_000001&lang=en_US&type=JS&jobId=957886&jwId=9201525114189_1 |
| First Seen At | 2026-05-31 18:48:17Z |
| Last Seen At | 2026-06-18 13:06:53Z |
| Last Checked At | 2026-06-18 13:06:53Z |
| Last Changed At | 2026-06-18 13:06:53Z |
| Inactive At | — |
| Source Posted At | 2026-04-15 18:48:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b2f47b4a-89e8-4d2a-ba7b-dd65ab4337a0|19000101_000001/date=2026-06-18/2026-06-18T13-06-53-004Z-83da90ab7487878a7bfe91c99e72fd81a6eb04085bfa9eeb4bd5a312cd7ad2b6.json |
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"requisitionDescription": "<div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:center;' data-pasted=\"true\"><strong><u>Office Supervisor, Itasca, IL Job Description</u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><em>What Makes Stephen Gould Exceptional?</em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><em>Founded through entrepreneurship, our success is due to the ingenuity and tenacity of our extraordinary teams, bringing people and ideas together. With Stephen Gould, everything is within reach including an exciting career opportunity. We want you to join our team and build on our incredible 85 years of excellence. Stephen Gould looks for people that want to design and develop exciting solutions for a variety of engaged and passionate clients across the globe. With headquarters in Madison, New Jersey, 40 locations throughout the U.S. and operations in 6 countries outside the U.S., we have grown tremendously while maintaining true to our 5 Principles.</em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><em>Values and behaviors we look for:</em></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><em>Strive for excellence, treat mistakes as opportunities for learning and growth.</em></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><em>Have resilience and drive with accountability and responsibility when something doesn’t go as planned.</em></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><em>Embrace change and be nimble through the dynamic and evolving environments.</em></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><em>Nurture the connections you make, bolster your network with reliable and innovative ideas.</em></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong>Position Overview:</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'>The Operations Supervisor is responsible for being the point of contact for a group of branch CMS who are the single point of contact for a sales agent or agents processing client products and business portfolios. The Operations Supervisor is responsible for being an escalation point to the team in terms of ensuring that all customer requirements are met, while liaising with suppliers, customers, employees, and the sales force to best meet client needs.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'>Responsibilities include the following:</p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Point of contact for branch CMS team, assist with questions and escalate issues.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Assist to develop CMS back-up plan for branch, provide back-up support as needed.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Oversee orders from inception to payment, in alignment with Stephen Gould policy and procedures.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Handle customer disputes as needed</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Manage customer events, internal events, and customer presentations; in partnership with Office Manager or on own, depending on the scope of the event</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Escalate any personnel concerns/issues to the Operations Manager</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Evaluate CMS performance and be involved in the annual Performance Review cycle including providing performance feedback</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Assist with onboarding of new staff.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Support implementation of any new corporate or divisional processes or initiatives</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Epicor training lead/liaison for the branch</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Assist with standard and ad hoc reporting for management.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Support SA business; perform all standard CMS responsibilities.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Support Sales Manager and Office Manager on all ad hoc requests</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Assist Office Manager with office expense management</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong>Basic Qualifications:</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">High school diploma or equivalent</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">4+ years of experience required in a corporate sales and service environment.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.25in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong>Additional Qualifications:</strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">High proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools such as Microsoft Teams, Webex and Zoom highly preferred.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing, services, financial and other processes highly preferred</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Excellent communication skills, effectively presents information and frames content.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Organized, self-motivated, results oriented individual.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Interpersonal skills to perform in a collaborative team environment.</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\">Some accounting/bookkeeping experience is preferred.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'>This position description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any job-related instructions and to perform other job-related duties requested by members of the branch management team.</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p><p><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Stephen Gould is an equal opportunity </span></em></p></div></div></div>\n",
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"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "Tewksbury",
"postalCode": "01876",
"countrySubdivisionLevel1": {
"codeValue": "MA"
}
},
"nameCode": {
"shortName": " Tewksbury, MA, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"sponsoredVisaTypeCodes": []
},
"detail_meta": {
"url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/957886?cid=b2f47b4a-89e8-4d2a-ba7b-dd65ab4337a0&ccId=19000101_000001&lang=en_US&locale=en_US",
"http_status": 200,
"content_type": "application/json;charset=UTF-8",
"response_bytes": 14179
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/590277c5594fb1f455b76742465c0fa01d0a9519?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/705f6c18-6a32-4a88-afba-b6c5a8bf20afJSONGET https://api.bluedoor.sh/job-postings/v1/sources/a6af239e-74e8-43cd-a152-9b0a66cbf3ceJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/590277c5594fb1f455b76742465c0fa01d0a9519/eventsJSON