Key Account Manager

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    "id": "288",
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    "atsLocation": {
      "city": "Jakarta",
      "state": null,
      "country": "Indonesia",
      "province": "Jakarta"
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    "departmentId": "18455",
    "locationType": "1",
    "jobOpeningName": "Key Account Manager",
    "departmentLabel": "Business Development",
    "employmentStatusLabel": "Full-Time"
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    "datePosted": "2026-03-19",
    "atsLocation": {
      "city": "Jakarta",
      "state": "Jakarta",
      "country": "Indonesia",
      "countryId": "101"
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    "description": "<p>Fulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide.</p>\n<p><br></p>\n<p>Our commitment to excellence has been recognised with prestigious awards, including the King's Award for Enterprise in International Trade (2023), the People and Competency Award at the EIC Awards (2023), and the Scale-Up Award at the WESCA North America Awards (2024). Most recently, Fulkrum was named the 2025 winner in the People, Culture &amp; Optimisation category at the EIC North &amp; Central America Regional Awards.</p>\n<p><br></p>\n<p><span>We are currently seeking a highly motivated and experienced Key Account Manager to join our dynamic team.</span><span> </span><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Role Overview:</span></span></p>\n<p>The Key Account Manager is responsible for all aspects involved with driving growth and profitability within the region. The primary focus will be identifying new sales opportunities. This will include all aspects of growth in areas of the business, including Technical Staffing Solutions, O&amp;G, Renewables, Manpower Infrastructure, Civil, Power, etc.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">Main Responsibilities (includes but not limited to):</span></span></p>\n<ul>\n<li>Proactively drive revenue and profit in alignment with the Company’s growth objectives, always seeking innovative solutions.</li>\n<li>Forge and nurture relationships with existing and potential candidates and clients, leveraging a cando attitude.</li>\n<li>Deeply understand client needs, responding with tailored, solution-driven approaches.</li>\n<li>Collaborate enthusiastically with the commercial team, taking a forward-thinking approach to regional sales and marketing initiatives.</li>\n<li>Represent the company with positivity at conferences, industry events, and meetings.</li>\n<li>Foster and maintain a strong network, always seeking opportunities to add value for the company.</li>\n<li>Partner with regional managers to harness global opportunities and ensure precise tracking of projects.</li>\n<li>Lead monthly sales meetings with the commercial team and regional managers with an energy that fosters collaboration.</li>\n<li>Team up with the operations manager and support team, always striving to provide unparalleled service to clients.</li>\n<li>Continuously manage accounts with a solution-oriented mindset to maximize business opportunities and revenue.</li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\">Technical Staffing Responsibilities:</span></span></p>\n<ul>\n<li>Take ownership of the TSS business, always looking for areas of improvement and growth.</li>\n<li>Manage key accounts with a proactive approach, ensuring optimal results.</li>\n<li>Engage with the UK recruitment and HR team, ensuring smooth transitions until specialized teams are established.</li>\n<li>Refine and implement workflows with a positive outlook, aiming for excellence in Fulkrum’s TSS and OSS services.</li>\n<li>Use key performance metrics to drive efficiency, always looking for ways to better the recruitment process.</li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 12pt; font-weight: bold\">New Business</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Conduct market research with a keen eye, identifying promising business avenues in vendor surveillance and technical staffing.</span></li>\n<li><span style=\"font-size: 12pt\">Craft and implement business development strategies with an unwavering commitment to generating leads.</span></li>\n<li><span style=\"font-size: 12pt\">Approach target companies with optimism, connecting with decision-makers to open new business channels.</span></li>\n<li><span style=\"font-size: 12pt\">Document business development activities diligently in the company’s CRM, ensuring every lead is explored to its fullest.</span></li>\n<li><span style=\"font-size: 12pt\">Partner with the commercial team to deliver compelling proposals, always staying ahead of client needs.</span></li>\n<li><span style=\"font-size: 12pt\">Enter negotiations with a positive attitude, aiming to build lasting relationships and secure deals.</span></li>\n<li><span style=\"font-size: 12pt\">Explore all sales avenues with enthusiasm, always looking for opportunities to upsell and cross-sell within existing accounts.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 12pt; font-weight: bold\">Reporting &amp; general KPIs</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">CRM system must always be updated with details of scheduled meetings, calls, project updates, and relevant notes following meetings;</span></li>\n<li><span style=\"font-size: 12pt\">Regular reporting to RM and VP to present new client and project developments.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 12pt; font-weight: bold\">Expansion of Company Infrastructure</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Innovate and present strategies to the Regional, Operations Manager and VP, exploring new industry sectors and geographies with optimism.</span></li>\n<li><span style=\"font-size: 12pt\">Support the roll-out of approved business expansion plans with a proactive, solution-oriented approach.</span></li>\n<li><span style=\"font-size: 12pt\">Embrace the evolving nature of this role, adapting with agility and positivity.</span></li>\n<li><span style=\"font-size: 12pt\">Champion the growth and management of the team, fostering a culture of continuous learning and alignment with the company's vision.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 12pt; font-weight: bold\">Travel</span></span></p>\n<p><span style=\"font-size: 12pt\">Travel will frequently be required throughout the Region as necessary.</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\"><span style=\"text-decoration: underline\">HSE Awareness:</span></span></p>\n<p><span style=\"font-size: 12pt\">All personnel are made aware of Fulkrum’s Health and Safety policy and procedures during the Onboarding process.</span><br></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\">Why Join Us?</span></span></p>\n<p><span>This is an exciting opportunity for a driven Key Account Manager to showcase their expertise in a supportive and collaborative environment. At Fulkrum, you’ll make a tangible impact while advancing your career in the thriving global business sector.</span></p>\n<p><br></p>\n<p><span>We offer a fantastic working environment with a highly engaged team and consistently high eNPS scores. Fulkrum's success in attracting new clients and expanding our global footprint is a testament to our excellence and dedication. We have regular reward and recognition initiatives, a social budget, and a refer-a-friend scheme to ensure our team feels valued and motivated.</span></p>\n<p><br></p>\n<p><span>Join us to be part of a high-performing team with ample opportunities for skill enhancement and development. Be a part of our success story and contribute to our continued growth and innovation.</span></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\">Apply now</span></span><span> and become a valued part of our growing team!</span><span> </span></p>\n<p><span> </span></p>\n<p><a href=\"https://fulkrum.bamboohr.com/Recruitment/Recruitment%20support/Templates/Fulkrum\" target=\"_blank\" rel=\"noopener noreferrer\">Fulkrum</a></p>",
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    "minimumExperience": "Mid-level",
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