Key Account Manager – Strategic Customer Focus

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    "datePosted": "2025-11-12",
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    "description": "<p><span style=\"font-weight: bold\">Key Account Manager – Strategic Customer Focus </span></p>\n<p><span style=\"font-weight: bold\">(Power Distribution Systems)</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Location</span>: Upstate New York (preferred)</p>\n<p><span style=\"font-weight: bold\">Reports To</span>: VP of Sales &amp; Marketing</p>\n<p><span style=\"font-weight: bold\">Travel</span>: Up to 50%, as required</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Position Overview</span></p>\n<p>We are seeking a strategic, relationship-driven Key Account Manager (KAM) to service one of our most important customer relationships in the clean energy sector. This role requires a strong blend of technical understanding, commercial acumen, and the ability to navigate large, complex organizations. The successful candidate will serve as the primary point of contact for a globally recognized technology manufacturer and will be responsible for account growth, stakeholder engagement, and long-term partnership development.</p>\n<p>Experience in power electronics such as Power Distribution Systems (PDS), Switchgear electrical equipment, Transformers, DC/AC Energy Conversion modules, and Automatic Transfer Switches  Highly preferred.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-weight: bold\">Account Ownership &amp; Strategic Relationship Management</span></p>\n<ul>\n<li>Serve as the primary interface for all business activities with the account, managing communication across technical, procurement, and executive teams</li>\n<li>Build deep, trust-based relationships with key stakeholders across multiple business units and geographies</li>\n<li>Act as the customer’s internal advocate — translating their technical and commercial needs into actionable internal plans</li>\n</ul>\n<p><span style=\"font-weight: bold\">Sales &amp; Growth Execution</span></p>\n<ul>\n<li>Own and deliver against sales targets and growth objectives for the account</li>\n<li>Identify and execute upsell and cross-sell opportunities across power electronics</li>\n<li>Lead or support long-cycle sales processes, including RFI/RFQ responses, pricing strategy, and contract negotiation</li>\n</ul>\n<p><span style=\"font-weight: bold\">Account Strategy &amp; Planning</span></p>\n<ul>\n<li>Develop and maintain a multi-year strategic account plan aligned with customer roadmaps and internal capabilities</li>\n<li>Anticipate customer needs based on market trends, new technologies, and shifts in manufacturing direction</li>\n<li>Coordinate cross-functionally with product, engineering, service, and supply chain teams to ensure alignment and timely execution</li>\n</ul>\n<p><span style=\"font-weight: bold\">Reporting &amp; Forecasting</span></p>\n<ul>\n<li>Provide detailed sales forecasts, opportunity tracking, and regular reporting to senior management</li>\n<li>Monitor key account KPIs and ensure performance goals are being met</li>\n</ul>\n<p><span style=\"font-weight: bold\">Market &amp; Industry Engagement</span></p>\n<ul>\n<li>Stay current with trends in Power Distribution System manufacturing</li>\n<li>Represent the company at trade shows, technical workshops, and customer meetings as needed</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Required Qualifications</span></p>\n<ul>\n<li>Bachelor’s degree in electrical &amp; electrnic engineering (Masters preferred)</li>\n<li>Minimum of 5+ years’ experience in key account or strategic account management</li>\n<li>Strong background in technical sales or support of Power Distribution Systems used in clean energy products</li>\n<li>Excellent communication, presentation, and negotiation skills</li>\n<li>Self-driven and highly organized with experience managing high-value accounts</li>\n<li>Comfortable coordinating across global teams and time zones</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Preferred Qualifications</span></p>\n<ul>\n<li>Direct experience working with or supporting a global manufacturer in power electronics such as Power Distribution Systems (PDS), Switchgear electrical equipment, Transformers, DC/AC Energy Conversion modules, and Automatic Transfer Switches Highly preferred</li>\n<li>Prior involvement managing accounts or technical programs with major U.S.-based clean energy companies</li>\n<li>Familiarity with customer engagement models and procurement practices typical of large multinational OEMs in Power distribution systems used in clean energy projects</li>\n<li>Background in cross-functional coordination with large enterprise customers, especially those with distributed global teams and long product development cycles</li>\n</ul>",
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