HVAC Service Manager

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    "url": "https://career-oceansideserviceinc.icims.com/jobs/20923/hvac-service-manager/job",
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    "datePosted": "2026-04-20T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p></p>\n<p>Oceanside Services is growing, and we’re looking for a HVAC Service Manager to lead our service team into the next phase of that growth. This role is ideal for a hands‑on, people‑first leader who knows how to build trust, drive performance, and develop technicians while maintaining an exceptional customer experience.</p>\n<p> </p>\n<h2>Who You Are</h2>\n<p>You are a <strong>driver</strong>—someone who leads from the front, takes initiative, and creates momentum. You’re comfortable setting expectations, making decisions, and holding people accountable, while still being a coach and developer at heart.</p>\n<p>An HVAC background is helpful, but not required. What matters most is your ability to lead technicians, manage operations through data, and build a culture people want to stay in.</p>\n<h2>What You’ll Do</h2>\n<h3>Lead and Inspire the Team</h3>\n<ul>\n <li>Build trust and respect quickly with a team of service technicians</li>\n <li>Establish clear expectations and consistent leadership rhythms</li>\n <li>Create a positive, performance‑driven culture focused on accountability and growth</li>\n</ul>\n<h3>Drive Operational Excellence</h3>\n<ul>\n <li>Lead Right Tech, Right Call / call‑by‑call execution in the field</li>\n <li>Maintain a strong understanding of dispatching for profit and collaborate closely with dispatch</li>\n <li>Use data to drive decisions by tracking KPIs and executing improvement plans</li>\n</ul>\n<h3>Develop and Coach Technicians</h3>\n<ul>\n <li>Actively coach technicians to improve technical, sales, and customer‑facing skills</li>\n <li>Identify training needs and run both technical and sales training programs</li>\n <li>Build bench strength and career paths for high‑potential employees</li>\n</ul>\n<h3>Be a Strong Communicator</h3>\n<ul>\n <li>Clearly communicate expectations, goals, and performance feedback</li>\n <li>De‑escalate customer situations professionally and effectively</li>\n <li>Consistently connect initiatives to the “why” to gain technician buy‑in</li>\n</ul>\n<h3>Focus on Long‑Term Success</h3>\n<ul>\n <li>Balance daily operations with long‑term employee and customer retention</li>\n <li>Prioritize quality, consistency, and culture—not just closing tickets</li>\n</ul>\n<h2>What You Bring</h2>\n<ul>\n <li>Proven experience leading frontline teams (trade, service, or technician‑based environments preferred)</li>\n <li>Ability to learn HVAC operations quickly, if not already experienced</li>\n <li>Strong understanding of KPI‑driven management</li>\n <li>Demonstrated success developing employees through coaching and training</li>\n <li>Excellent communication and customer‑resolution skills</li>\n</ul>\n<h3>Key Characteristics</h3>\n<ul>\n <li><strong>Initiative & Drive</strong> – You don’t wait to be told; you lead</li>\n <li><strong>Strong Decision‑Making</strong> – You assess, decide, and follow through</li>\n <li><strong>Developer Mindset</strong> – You care deeply about growing people, not just numbers</li>\n</ul>\n<h2>Why Join Oceanside Services</h2>\n<ul>\n <li>Be part of a growing company where your leadership makes an immediate impact</li>\n <li>Lead a stable, skilled technician team with room to develop and evolve</li>\n <li>Competitive compensation, benefits, and opportunities for advancement</li>\n <li>A culture that values people, performance, and doing things the right way</li>\n</ul>\n<p>Oceanside Services May conduct pre‑employment background checks and drug testing, subject to applicable law.</p>\n<p> </p>\n<h2>Posted Max Pay Rate</h2>USD $115,000.00/Yr.\n<h2>Posted Min Pay Rate</h2>USD $85,000.00/Yr.",
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