Home › Companies › Sierra Air › Call Center Representative
Call Center Representative
Sierra Air · Reno, NV · Active · Greenhouse
Job facts
| Field | Value |
|---|---|
| Company | Sierra Air |
| Title | Call Center Representative |
| Normalized title | - |
| Department / team | Call Center |
| Location | Reno, NV, United States |
| Work model | - |
| Employment type | - |
| Salary | Hourly |
| Status | active |
| ATS provider | Greenhouse |
| Posted / first seen | 2026-06-01 / 2026-06-02 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Sierra Air. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Greenhouse. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Reno. | Open |
| Department jobs | Active postings in Call Center. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Sierra Air |
| Source | 5e964c0b-0764-44f6-818e-5b4ca7a2aa6b |
| ATS provider | Greenhouse |
Description
Are you ready to advance your career with the #1 HVAC Company in Northern Nevada? We are looking for an experienced Customer Service Representative to join our growing team! The ideal candidate possesses a high level of reliability, precision, and attention to detail.
Job Description:
The Customer Service Representative reports to the Customer Service Supervisor and is responsible for answering all incoming phone calls and assisting customers with their requests. Additionally, this position will be responsible for accurately scheduling customer appointments, rescheduling appointments, and working closely with the Service Dispatcher.
Daily Job Tasks:
• Answer incoming phone calls
• Efficiently schedule customers for services
• Communicate with customers in a friendly, professional manner
• Accurately schedule appointments in the computer system
• Collect correct information from customers
• Up sell products/Sierra Rewards Memberships/Duct Cleanings and Dryer vent cleanings whenever possible.
• Make outbound calls to schedule maintenance appointments
• All other duties assigned by management
Working Conditions:
Work will be performed in an office setting. Occasional lifting of file boxes up to 30lbs. Must be able to sit in front of a computer screen for extended periods of time.
Qualifications:
• One year customer service experience
• Ability to accurately enter data into the computer
• Ability to type 30 wpm
• Ability to represent SIERRA AIR INC. in a professional manner with customers, vendors, staff and the general public
• Organized and detail oriented
• Ability to work under pressure
• Good working knowledge of Microsoft Outlook, Excel, and Word
• Must have valid Nevada driver's license
• Must be willing to undergo a thorough background check and drug screen
Pay Range $19 — $21 USD About Sierra Air:
Sierra Air has installed over 30,000 heating and cooling systems in this area since 1986. We’ve earned a great reputation for providing our customers with friendly, reliable service and practical solutions that result in year-round comfort and savings. Honesty, integrity, and excellent customer service is our constant goal and top priority.
Privacy Policy
Full job record
| Job ID | 58cef9dc29fcb777cf6a1fc338a1fa83221c9725 |
| Org ID | 6057941e-f5b2-45b1-9a44-c6278c3ef3b5 |
| Source ID | 5e964c0b-0764-44f6-818e-5b4ca7a2aa6b |
| Board ID | 5e964c0b-0764-44f6-818e-5b4ca7a2aa6b |
| Provider | greenhouse |
| Provider Job Key | 5237661008 |
| Title | Call Center Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Reno, NV |
| Department | Call Center |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NV |
| City | Reno |
| Salary Raw | Hourly |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://job-boards.greenhouse.io/sierraair/jobs/5237661008 |
| Apply URL | https://job-boards.greenhouse.io/sierraair/jobs/5237661008 |
| First Seen At | 2026-06-02 12:08:56Z |
| Last Seen At | 2026-06-06 20:28:29Z |
| Last Checked At | 2026-06-06 20:28:29Z |
| Last Changed At | 2026-06-06 07:33:17Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 16:37:56Z |
| Source Updated At | 2026-06-05 23:27:18Z |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=greenhouse/board=sierraair/date=2026-06-06/2026-06-06T20-28-29-117Z-48ba0d776304a7395282637667a73cc83880dc3767bbad326f4b00b4e9ec283c.json |
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