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Veterinary Customer Service Representative- AM Shifts, AESC

Ethosveterinaryhealth · Parker, CO, 80134 · Deleted · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyEthosveterinaryhealth
TitleVeterinary Customer Service Representative- AM Shifts, AESC
Normalized title-
Department / team-
LocationParker, CO, United States
Work model-
Employment typeFull Time
SalaryUSD
Statusdeleted
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-04-03 / 2026-05-30
Changed / last seen2026-06-20 / 2026-06-18

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PageWhat it containsOpen
Company jobsActive postings from Ethosveterinaryhealth.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Parker.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEthosveterinaryhealth
Source0ef6690f-b517-4ff3-b496-a162d4a72675
ATS providerJazzHR / ApplyToJob

Description

Client Service Representative Welcome to  Animal Emergency & Specialty Center (AESC) ! We are a 24/7 Emergency & Specialty Veterinary Hospital, located in North Parker. We are currently seeking a qualified  Client Service Representatives (CSR)  to join our growing team!  As a  CSR , you’ll be the essential connection between our clients, their pets, and the rest of the hospital team. From managing front desk to coordinating vital communications, you’ll play a critical role in ensuring an exceptional experience for clients and their pets. The CSR team supports the hospital from 6am to midnight, 7 days per week, with various shifts and schedules available. *$750 Longevity Bonus within first 6 months of Employment** Compensation: $18 - $24 depending on experience $$ Longevity BONUS OFFERED  Anticipated Schedule: Full Time (8 hour shifts) 6am-5pm Shifts available throughout this time range Days TBD upon hospital need Primary Responsibilities Reception Duties: Manage multi-line phone systems : answer calls, gather information, and route messages to the appropriate departments. Schedule appointments and handle check-ins/check-outs for both specialty and emergency visits. Provide compassionate and professional support to clients, including during high-stress or emergent situations. Assist with walk-in euthanasia cases, including discussing cremation options. Process payments, deposits, and invoices using various payment methods. Maintain and update client accounts, records, and paperwork accurately. Follow established protocols to escalate urgent cases in the Emergency Room. Monitor and communicate accurate wait times for Emergency Room clients. Rotate through phone support shifts, handling all incoming calls. Coordinate the use of exam rooms efficiently. Administrative Responsibilities: Ensure the front desk, lobby, and exam rooms are clean and organized at all times. Scan documents into patient charts and maintain accurate records. Send reminders for appointments via email, phone calls, or texts. Verify that upcoming appointments are scheduled correctly, confirmed, and that all necessary records are obtained. Oversee memorial and cremation products for clients. Collaborate with the Referral Coordinator to manage appointments from referring veterinarians. Take on other duties as assigned to support hospital operations. Qualifications Minimum Requirements: At least  1 year of in-person customer service experience. High school diploma or equivalent. Proficiency with Microsoft Office, internet navigation, and messaging programs.   Preferred Qualifications: 1 year of experience  in the veterinary or human medical field. Familiarity with  payment collection  processes. Experience managing  multi-line phone  systems. Proven ability to maintain  high accuracy  in data entry. Knowledge of  EzyVet or similar medical record systems.  Benefits We’re committed to supporting our team’s well-being and professional growth with a comprehensive benefits package that includes: Health, Dental, and Vision Insurance  to keep you and your family covered. 401(k) with Matching  to help you plan for your future. Employee Assistance Program (EAP)  for additional personal and professional support. Uniform Allowance  to ensure you’re always prepared. Shift Differential Pay  for added compensation. Generous paid time off, including: Sick Days Vacation Days Bereavement Leave Holiday Premium  Pay for working during special times of the year. Referral Program  to reward you for helping us grow our team. Why Choose AESC? Work alongside a compassionate, dedicated team of veterinary professionals. Thrive in a dynamic, fast-paced environment where no two days are the same. Make a direct impact on the lives of pets and their families during critical times. Receive continuous training and growth opportunities—we’re passionate about teaching! Enjoy a competitive salary and benefits package. How to Apply Submit your application online. The initial deadline is Friday, February 21st, but reviews will begin immediately, and the deadline may be extended if needed. We can’t wait to welcome you to the AESC family! Discover more about our clinic and the incredible work we do by visiting our website at  https://aescparker.com . Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

Full job record

Job ID58a497ed50ca0844e76b4701049a4138279fda34
Org ID30836be7-4e55-4680-a3b6-b1d6acc248bf
Source ID0ef6690f-b517-4ff3-b496-a162d4a72675
Board ID0ef6690f-b517-4ff3-b496-a162d4a72675
Providerjazzhr
Provider Job KeyqkfKZaETqi
TitleVeterinary Customer Service Representative- AM Shifts, AESC
Normalized Title
Statusdeleted
Activeno
Location TextParker, CO, 80134
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionCO
CityParker
Salary RawUSD
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://ethosveterinaryhealth.applytojob.com/apply/qkfKZaETqi/Veterinary-Customer-Service-Representative-AM-Shifts-AESC
Apply URLhttps://ethosveterinaryhealth.applytojob.com/apply/qkfKZaETqi/Veterinary-Customer-Service-Representative-AM-Shifts-AESC
First Seen At2026-05-30 05:41:43Z
Last Seen At2026-06-18 11:54:18Z
Last Checked At2026-06-20 11:33:19Z
Last Changed At2026-06-20 11:33:19Z
Inactive At2026-06-20 11:33:19Z
Source Posted At2026-04-03 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=ethosveterinaryhealth/date=2026-06-18/2026-06-18T11-53-48-703Z-7d5c2e4306fe7994f0d1645f2e1c8c912213f1fe3614cf06645198d922d47eb4.json
Event Fields
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  "detail": {
    "url": "https://ethosveterinaryhealth.applytojob.com/apply/jobs/details/qkfKZaETqi?&",
    "heading": "Veterinary Customer Service Representative- AM Shifts, AESC",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://ethosveterinaryhealth.applytojob.com/apply/qkfKZaETqi/Veterinary-Customer-Service-Representative-AM-Shifts-AESC",
    "description_html": "<p style=\"text-align:center;\"><img alt=\"\" height=\"103\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20250724203306-image-20250724163334-1.png\" width=\"481\"><br><br><span style=\"font-size:14px;\"><b>Client Service Representative</b></span></p><p><span style=\"font-size:14px;\">Welcome to <b>Animal Emergency & Specialty Center (AESC)</b>! We are a 24/7 Emergency & Specialty Veterinary Hospital, located in North Parker. We are currently seeking a qualified <b>Client Service Representatives (CSR)</b> to join our growing team!  As a <b>CSR</b>, you’ll be the essential connection between our clients, their pets, and the rest of the hospital team. From managing front desk to coordinating vital communications, you’ll play a critical role in ensuring an exceptional experience for clients and their pets. The CSR team supports the hospital from 6am to midnight, 7 days per week, with various shifts and schedules available.</span></p><p style=\"text-align:center;\"><strong style=\"font-size:14px;text-align:center;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">*$750 Longevity Bonus within first 6 months of Employment**</span></span></strong></p><p><span style=\"font-size:14px;\"><b>Compensation:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\">$18 - $24 depending on experience</span></li><li><span style=\"font-size:14px;\"><strong>$$ Longevity BONUS OFFERED</strong></span></li></ul><p><span style=\"font-size:14px;\"><b> Anticipated Schedule:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><strong>Full Time (8 hour shifts)</strong></span><ul type=\"circle\"><li><span style=\"font-size:14px;\"><strong>6am-5pm </strong></span><ul><li><span style=\"font-size:14px;\"><strong>Shifts available throughout this time range</strong></span></li></ul></li><li><span style=\"font-size:14px;\">Days TBD upon hospital need</span></li></ul></li></ul><p><span style=\"font-size:14px;\"><b><u>Primary Responsibilities</u></b></span></p><p><span style=\"font-size:14px;\"><b>Reception Duties:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><u>Manage multi-line phone systems</u>: answer calls, gather information, and route messages to the appropriate departments.</span></li><li><span style=\"font-size:14px;\">Schedule appointments and handle check-ins/check-outs for both specialty and emergency visits.</span></li><li><span style=\"font-size:14px;\">Provide compassionate and professional support to clients, including during high-stress or emergent situations.</span></li><li><span style=\"font-size:14px;\">Assist with walk-in euthanasia cases, including discussing cremation options.</span></li><li><span style=\"font-size:14px;\">Process payments, deposits, and invoices using various payment methods.</span></li><li><span style=\"font-size:14px;\">Maintain and update client accounts, records, and paperwork accurately.</span></li><li><span style=\"font-size:14px;\">Follow established protocols to escalate urgent cases in the Emergency Room.</span></li><li><span style=\"font-size:14px;\">Monitor and communicate accurate wait times for Emergency Room clients.</span></li><li><span style=\"font-size:14px;\">Rotate through phone support shifts, handling all incoming calls.</span></li><li><span style=\"font-size:14px;\">Coordinate the use of exam rooms efficiently.</span></li></ul><p><span style=\"font-size:14px;\"><b>Administrative Responsibilities:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\">Ensure the front desk, lobby, and exam rooms are clean and organized at all times.</span></li><li><span style=\"font-size:14px;\">Scan documents into patient charts and maintain accurate records.</span></li><li><span style=\"font-size:14px;\">Send reminders for appointments via email, phone calls, or texts.</span></li><li><span style=\"font-size:14px;\">Verify that upcoming appointments are scheduled correctly, confirmed, and that all necessary records are obtained.</span></li><li><span style=\"font-size:14px;\">Oversee memorial and cremation products for clients.</span></li><li><span style=\"font-size:14px;\">Collaborate with the Referral Coordinator to manage appointments from referring veterinarians.</span></li><li><span style=\"font-size:14px;\">Take on other duties as assigned to support hospital operations.</span></li></ul><p><span style=\"font-size:14px;\"><b><u>Qualifications</u></b></span></p><p><span style=\"font-size:14px;\"><b>Minimum Requirements:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><i>At least <b>1 year of in-person customer service experience.</b></i></span></li><li><span style=\"font-size:14px;\"><i>High school diploma or equivalent.</i></span></li><li><span style=\"font-size:14px;\"><i>Proficiency with Microsoft Office, internet navigation, and messaging programs.</i></span></li></ul><p><span style=\"font-size:14px;\"><i> </i><b>Preferred Qualifications:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><b>1 year of experience</b> in the veterinary or human medical field.</span></li><li><span style=\"font-size:14px;\">Familiarity with <b>payment collection</b> processes.</span></li><li><span style=\"font-size:14px;\">Experience managing <b>multi-line phone</b> systems.</span></li><li><span style=\"font-size:14px;\">Proven ability to maintain <b>high accuracy</b> in data entry.</span></li><li><span style=\"font-size:14px;\">Knowledge of <b>EzyVet or similar medical record systems.</b></span></li></ul><p><span style=\"font-size:14px;\"><b> Benefits</b></span></p><p><span style=\"font-size:14px;\">We’re committed to supporting our team’s well-being and professional growth with a comprehensive benefits package that includes:</span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><b>Health, Dental, and Vision Insurance</b> to keep you and your family covered.</span></li><li><span style=\"font-size:14px;\"><b>401(k) with Matching</b> to help you plan for your future.</span></li><li><span style=\"font-size:14px;\"><b>Employee Assistance Program (EAP)</b> for additional personal and professional support.</span></li><li><span style=\"font-size:14px;\"><b>Uniform Allowance</b> to ensure you’re always prepared.</span></li><li><span style=\"font-size:14px;\"><b>Shift Differential Pay</b> for added compensation.</span></li><li><span style=\"font-size:14px;\">Generous paid time off, including:</span><ul type=\"circle\"><li><span style=\"font-size:14px;\"><b>Sick Days</b></span></li><li><span style=\"font-size:14px;\"><b>Vacation Days</b></span></li><li><span style=\"font-size:14px;\"><b>Bereavement Leave</b></span></li></ul></li><li><span style=\"font-size:14px;\"><b>Holiday Premium</b> Pay for working during special times of the year.</span></li><li><span style=\"font-size:14px;\"><b>Referral Program</b> to reward you for helping us grow our team.</span></li></ul><p><span style=\"font-size:14px;\"><b>Why Choose AESC?</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\">Work alongside a compassionate, dedicated team of veterinary professionals.</span></li><li><span style=\"font-size:14px;\">Thrive in a dynamic, fast-paced environment where no two days are the same.</span></li><li><span style=\"font-size:14px;\">Make a direct impact on the lives of pets and their families during critical times.</span></li><li><span style=\"font-size:14px;\">Receive continuous training and growth opportunities—we’re passionate about teaching!</span></li><li><span style=\"font-size:14px;\">Enjoy a competitive salary and benefits package.</span></li></ul><p><span style=\"font-size:14px;\"><b>How to Apply</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\">Submit your application online. The initial deadline is Friday, February 21st, but reviews will begin immediately, and the deadline may be extended if needed.</span></li><li><span style=\"font-size:14px;\"><b>We can’t wait to welcome you to the AESC family!</b></span></li></ul><p style=\"text-align:center;\"><span style=\"font-size:14px;\">Discover more about our clinic and the incredible work we do by visiting our website at <a href=\"https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Faescparker.com%2F&data=05%7C02%7Csue.yun%40aescparker.com%7Cd5788bbdcd164e789a4508dd0b4130c9%7C29ecdc93e9fc4cf49d3fb4af8d2e140c%7C0%7C0%7C638679096812903706%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=9wQf3eIjecEdLuy8detpzux4F%2FszGhqYK3Y%2F%2BWE0bM4%3D&reserved=0\" target=\"_blank\" title=\"Original URL: https://aescparker.com/. Click or tap if you trust this link.\">https://aescparker.com</a>.</span></p><p><span style=\"font-size:14px;\"><b> </b></span></p><p><i>Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</i></p><p><i>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</i></p><p><i>Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.</i></p><p><br> </p>",
    "description_text": "Client Service Representative\n Welcome to  Animal Emergency & Specialty Center (AESC) ! We are a 24/7 Emergency & Specialty Veterinary Hospital, located in North Parker. We are currently seeking a qualified  Client Service Representatives (CSR)  to join our growing team!  As a  CSR , you’ll be the essential connection between our clients, their pets, and the rest of the hospital team. From managing front desk to coordinating vital communications, you’ll play a critical role in ensuring an exceptional experience for clients and their pets. The CSR team supports the hospital from 6am to midnight, 7 days per week, with various shifts and schedules available.\n *$750 Longevity Bonus within first 6 months of Employment**\n Compensation:\n $18 - $24 depending on experience\n $$ Longevity BONUS OFFERED\n  Anticipated Schedule:\n Full Time (8 hour shifts) 6am-5pm Shifts available throughout this time range\n Days TBD upon hospital need\n Primary Responsibilities\n Reception Duties:\n Manage multi-line phone systems : answer calls, gather information, and route messages to the appropriate departments.\n Schedule appointments and handle check-ins/check-outs for both specialty and emergency visits.\n Provide compassionate and professional support to clients, including during high-stress or emergent situations.\n Assist with walk-in euthanasia cases, including discussing cremation options.\n Process payments, deposits, and invoices using various payment methods.\n Maintain and update client accounts, records, and paperwork accurately.\n Follow established protocols to escalate urgent cases in the Emergency Room.\n Monitor and communicate accurate wait times for Emergency Room clients.\n Rotate through phone support shifts, handling all incoming calls.\n Coordinate the use of exam rooms efficiently.\n Administrative Responsibilities:\n Ensure the front desk, lobby, and exam rooms are clean and organized at all times.\n Scan documents into patient charts and maintain accurate records.\n Send reminders for appointments via email, phone calls, or texts.\n Verify that upcoming appointments are scheduled correctly, confirmed, and that all necessary records are obtained.\n Oversee memorial and cremation products for clients.\n Collaborate with the Referral Coordinator to manage appointments from referring veterinarians.\n Take on other duties as assigned to support hospital operations.\n Qualifications\n Minimum Requirements:\n At least  1 year of in-person customer service experience.\n High school diploma or equivalent.\n Proficiency with Microsoft Office, internet navigation, and messaging programs.\n   Preferred Qualifications:\n 1 year of experience  in the veterinary or human medical field.\n Familiarity with  payment collection  processes.\n Experience managing  multi-line phone  systems.\n Proven ability to maintain  high accuracy  in data entry.\n Knowledge of  EzyVet or similar medical record systems.\n  Benefits\n We’re committed to supporting our team’s well-being and professional growth with a comprehensive benefits package that includes:\n Health, Dental, and Vision Insurance  to keep you and your family covered.\n 401(k) with Matching  to help you plan for your future.\n Employee Assistance Program (EAP)  for additional personal and professional support.\n Uniform Allowance  to ensure you’re always prepared.\n Shift Differential Pay  for added compensation.\n Generous paid time off, including: Sick Days\n Vacation Days\n Bereavement Leave\n Holiday Premium  Pay for working during special times of the year.\n Referral Program  to reward you for helping us grow our team.\n Why Choose AESC?\n Work alongside a compassionate, dedicated team of veterinary professionals.\n Thrive in a dynamic, fast-paced environment where no two days are the same.\n Make a direct impact on the lives of pets and their families during critical times.\n Receive continuous training and growth opportunities—we’re passionate about teaching!\n Enjoy a competitive salary and benefits package.\n How to Apply\n Submit your application online. The initial deadline is Friday, February 21st, but reviews will begin immediately, and the deadline may be extended if needed.\n We can’t wait to welcome you to the AESC family!\n Discover more about our clinic and the incredible work we do by visiting our website at  https://aescparker.com .\n Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.\n Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.\n Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.",
    "jsonld_jobposting": {
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      "description": "<p style=\"text-align:center;\"><img alt=\"\" height=\"103\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20250724203306-image-20250724163334-1.png\" width=\"481\"><br><br><span style=\"font-size:14px;\"><b>Client Service Representative</b></span></p><p><span style=\"font-size:14px;\">Welcome to <b>Animal Emergency & Specialty Center (AESC)</b>! We are a 24/7 Emergency & Specialty Veterinary Hospital, located in North Parker. We are currently seeking a qualified <b>Client Service Representatives (CSR)</b> to join our growing team!  As a <b>CSR</b>, you’ll be the essential connection between our clients, their pets, and the rest of the hospital team. From managing front desk to coordinating vital communications, you’ll play a critical role in ensuring an exceptional experience for clients and their pets. The CSR team supports the hospital from 6am to midnight, 7 days per week, with various shifts and schedules available.</span></p><p style=\"text-align:center;\"><strong style=\"font-size:14px;text-align:center;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">*$750 Longevity Bonus within first 6 months of Employment**</span></span></strong></p><p><span style=\"font-size:14px;\"><b>Compensation:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\">$18 - $24 depending on experience</span></li><li><span style=\"font-size:14px;\"><strong>$$ Longevity BONUS OFFERED</strong></span></li></ul><p><span style=\"font-size:14px;\"><b> Anticipated Schedule:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><strong>Full Time (8 hour shifts)</strong></span><ul type=\"circle\"><li><span style=\"font-size:14px;\"><strong>6am-5pm </strong></span><ul><li><span style=\"font-size:14px;\"><strong>Shifts available throughout this time range</strong></span></li></ul></li><li><span style=\"font-size:14px;\">Days TBD upon hospital need</span></li></ul></li></ul><p><span style=\"font-size:14px;\"><b><u>Primary Responsibilities</u></b></span></p><p><span style=\"font-size:14px;\"><b>Reception Duties:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><u>Manage multi-line phone systems</u>: answer calls, gather information, and route messages to the appropriate departments.</span></li><li><span style=\"font-size:14px;\">Schedule appointments and handle check-ins/check-outs for both specialty and emergency visits.</span></li><li><span style=\"font-size:14px;\">Provide compassionate and professional support to clients, including during high-stress or emergent situations.</span></li><li><span style=\"font-size:14px;\">Assist with walk-in euthanasia cases, including discussing cremation options.</span></li><li><span style=\"font-size:14px;\">Process payments, deposits, and invoices using various payment methods.</span></li><li><span style=\"font-size:14px;\">Maintain and update client accounts, records, and paperwork accurately.</span></li><li><span style=\"font-size:14px;\">Follow established protocols to escalate urgent cases in the Emergency Room.</span></li><li><span style=\"font-size:14px;\">Monitor and communicate accurate wait times for Emergency Room clients.</span></li><li><span style=\"font-size:14px;\">Rotate through phone support shifts, handling all incoming calls.</span></li><li><span style=\"font-size:14px;\">Coordinate the use of exam rooms efficiently.</span></li></ul><p><span style=\"font-size:14px;\"><b>Administrative Responsibilities:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\">Ensure the front desk, lobby, and exam rooms are clean and organized at all times.</span></li><li><span style=\"font-size:14px;\">Scan documents into patient charts and maintain accurate records.</span></li><li><span style=\"font-size:14px;\">Send reminders for appointments via email, phone calls, or texts.</span></li><li><span style=\"font-size:14px;\">Verify that upcoming appointments are scheduled correctly, confirmed, and that all necessary records are obtained.</span></li><li><span style=\"font-size:14px;\">Oversee memorial and cremation products for clients.</span></li><li><span style=\"font-size:14px;\">Collaborate with the Referral Coordinator to manage appointments from referring veterinarians.</span></li><li><span style=\"font-size:14px;\">Take on other duties as assigned to support hospital operations.</span></li></ul><p><span style=\"font-size:14px;\"><b><u>Qualifications</u></b></span></p><p><span style=\"font-size:14px;\"><b>Minimum Requirements:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><i>At least <b>1 year of in-person customer service experience.</b></i></span></li><li><span style=\"font-size:14px;\"><i>High school diploma or equivalent.</i></span></li><li><span style=\"font-size:14px;\"><i>Proficiency with Microsoft Office, internet navigation, and messaging programs.</i></span></li></ul><p><span style=\"font-size:14px;\"><i> </i><b>Preferred Qualifications:</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><b>1 year of experience</b> in the veterinary or human medical field.</span></li><li><span style=\"font-size:14px;\">Familiarity with <b>payment collection</b> processes.</span></li><li><span style=\"font-size:14px;\">Experience managing <b>multi-line phone</b> systems.</span></li><li><span style=\"font-size:14px;\">Proven ability to maintain <b>high accuracy</b> in data entry.</span></li><li><span style=\"font-size:14px;\">Knowledge of <b>EzyVet or similar medical record systems.</b></span></li></ul><p><span style=\"font-size:14px;\"><b> Benefits</b></span></p><p><span style=\"font-size:14px;\">We’re committed to supporting our team’s well-being and professional growth with a comprehensive benefits package that includes:</span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\"><b>Health, Dental, and Vision Insurance</b> to keep you and your family covered.</span></li><li><span style=\"font-size:14px;\"><b>401(k) with Matching</b> to help you plan for your future.</span></li><li><span style=\"font-size:14px;\"><b>Employee Assistance Program (EAP)</b> for additional personal and professional support.</span></li><li><span style=\"font-size:14px;\"><b>Uniform Allowance</b> to ensure you’re always prepared.</span></li><li><span style=\"font-size:14px;\"><b>Shift Differential Pay</b> for added compensation.</span></li><li><span style=\"font-size:14px;\">Generous paid time off, including:</span><ul type=\"circle\"><li><span style=\"font-size:14px;\"><b>Sick Days</b></span></li><li><span style=\"font-size:14px;\"><b>Vacation Days</b></span></li><li><span style=\"font-size:14px;\"><b>Bereavement Leave</b></span></li></ul></li><li><span style=\"font-size:14px;\"><b>Holiday Premium</b> Pay for working during special times of the year.</span></li><li><span style=\"font-size:14px;\"><b>Referral Program</b> to reward you for helping us grow our team.</span></li></ul><p><span style=\"font-size:14px;\"><b>Why Choose AESC?</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\">Work alongside a compassionate, dedicated team of veterinary professionals.</span></li><li><span style=\"font-size:14px;\">Thrive in a dynamic, fast-paced environment where no two days are the same.</span></li><li><span style=\"font-size:14px;\">Make a direct impact on the lives of pets and their families during critical times.</span></li><li><span style=\"font-size:14px;\">Receive continuous training and growth opportunities—we’re passionate about teaching!</span></li><li><span style=\"font-size:14px;\">Enjoy a competitive salary and benefits package.</span></li></ul><p><span style=\"font-size:14px;\"><b>How to Apply</b></span></p><ul type=\"disc\"><li><span style=\"font-size:14px;\">Submit your application online. The initial deadline is Friday, February 21st, but reviews will begin immediately, and the deadline may be extended if needed.</span></li><li><span style=\"font-size:14px;\"><b>We can’t wait to welcome you to the AESC family!</b></span></li></ul><p style=\"text-align:center;\"><span style=\"font-size:14px;\">Discover more about our clinic and the incredible work we do by visiting our website at <a href=\"https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Faescparker.com%2F&data=05%7C02%7Csue.yun%40aescparker.com%7Cd5788bbdcd164e789a4508dd0b4130c9%7C29ecdc93e9fc4cf49d3fb4af8d2e140c%7C0%7C0%7C638679096812903706%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=9wQf3eIjecEdLuy8detpzux4F%2FszGhqYK3Y%2F%2BWE0bM4%3D&reserved=0\" target=\"_blank\" title=\"Original URL: https://aescparker.com/. Click or tap if you trust this link.\">https://aescparker.com</a>.</span></p><p><span style=\"font-size:14px;\"><b> </b></span></p><p><i>Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</i></p><p><i>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</i></p><p><i>Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.</i></p><p><br> </p>",
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