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HomeCompaniesFa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2Patient Financial Counseling Coordinator – Call Center

Patient Financial Counseling Coordinator – Call Center

Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 · Helena, MT, United States; PBS, Helena, MT, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2
TitlePatient Financial Counseling Coordinator – Call Center
Normalized title-
Department / teamCorporate
LocationHelena, MT, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Helena.Open
Department jobsActive postings in Corporate.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2
Sourcecfb51994-670a-44a8-8b6d-a669a7cd8dcd
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Patient Financial Counseling Coordinator leads the daily operations of St. Peter’s Patient Financial Advocacy team, including the Billing Call Center and Financial Navigation functions. This role combines team leadership, operational oversight, and revenue cycle expertise to ensure patients receive exceptional financial support while maintaining efficient, compliant departmental performance. The Coordinator mentors staff, improves workflows, monitors key performance metrics, resolves complex patient account issues, and partners across the organization to strengthen financial outcomes, patient satisfaction, and access to care. EDUCATION/ EXPERIENCE: • High school diploma or GED required; Associate’s degree or some college coursework preferred. • Completion of all mandatory education and annual review requirements. • Minimum 5 years of experience in customer service, preferably within a healthcare or revenue cycle setting. • Experience in a supervisory or lead role strongly preferred. KNOWLEDGE: In-depth understanding of credit and collections laws, HIPAA, and patient financial assistance programs. Proficiency in billing software, Meditech, EPIC/IMH, Microsoft Office Suite (Word, Excel), and data analysis tools. Strong organizational, problem-solving, and critical-thinking skills with attention to detail. Exceptional interpersonal and communication skills (verbal, written, and electronic). Ability to handle confidential information with discretion. Ability to work independently and manage multiple priorities in a fast-paced environment. Skilled in conflict resolution, negotiation, and facilitating solutions with staff, patients, and external partners. Flexible and adaptable to changing departmental needs and organizational priorities. Demonstrates emotional intelligence and professional maturity in managing difficult situations.

Full job record

Job ID58934377df532cf1f01f583eaa4bdb3744ffc543
Org IDc86333a7-14d2-457c-be52-3f9d3004ffaa
Source IDcfb51994-670a-44a8-8b6d-a669a7cd8dcd
Board IDcfb51994-670a-44a8-8b6d-a669a7cd8dcd
Provideroracle_hcm
Provider Job Key23935
TitlePatient Financial Counseling Coordinator – Call Center
Normalized Title
Statusactive
Activeyes
Location TextHelena, MT, United States; PBS, Helena, MT, US
DepartmentCorporate
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionMT
CityHelena
Salary RawDescription The Patient Financial Counseling Coordinator leads the daily operations of St. Peter’s Patient Financial Advocacy team, including the Billing Call Center and Financial Navigation functions. This role combines team leadership, operational oversight, and revenue cycle expertise to ensure patients receive exceptional financial support while maintaining efficient, compliant departmental performance. The Coordinator mentors staff, improves workflows, monitors key performance metrics, resolves complex patient account issues, and partners across the organization to strengthen financial outcomes, patient satisfaction, and access to care. EDUCATION/ EXPERIENCE: • High school diploma or GED required; Associate’s degree or some college coursework preferred. • Completion of all mandatory education and annual review requirements. • Minimum 5 years of experience in customer service, preferably within a healthcare or revenue cycle setting. • Experience in a supervisory or lead role strongly preferred. KNOWLEDGE: In-depth understanding of credit and collections laws, HIPAA, and patient financial assistance programs. Proficiency in billing software, Meditech, EPIC/IMH, Microsoft Office Suite (Word, Excel), and data analysis tools. Strong organizational, problem-solving, and critical-thinking skills with attention to detail. Exceptional interpersonal and communication skills (verbal, written, and electronic). Ability to handle confidential information with discretion. Ability to work independently and manage multiple priorities in a fast-paced environment. Skilled in conflict resolution, negotiation, and facilitating solutions with staff, patients, and external partners. Flexible and adaptable to changing departmental needs and organizational priorities. Demonstrates emotional intelligence and professional maturity in managing difficult situations.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23935
Apply URLhttps://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23935
First Seen At2026-05-31 18:10:40Z
Last Seen At2026-06-06 11:11:12Z
Last Checked At2026-06-06 11:11:12Z
Last Changed At2026-06-06 11:11:12Z
Inactive At
Source Posted At2026-05-21 15:29:39Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com|CX_2/date=2026-06-06/2026-06-06T11-11-04-056Z-b4785d2e94fdde20563f5563e1239ed48ce7d131771bf162668f17463a97b843.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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