Home › Companies › A158e395 Baec 4e08 8f75 7d0702e34f73 19000101 000001 › Case Manager, Reimbursement
Case Manager, Reimbursement
A158e395 Baec 4e08 8f75 7d0702e34f73 19000101 000001 · Remote, US, Remote; Lake Mary, FL, US, Lake Mary, FL · Remote · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | A158e395 Baec 4e08 8f75 7d0702e34f73 19000101 000001 |
| Title | Case Manager, Reimbursement |
| Normalized title | - |
| Department / team | - |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-01 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from A158e395 Baec 4e08 8f75 7d0702e34f73 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | A158e395 Baec 4e08 8f75 7d0702e34f73 19000101 000001 |
| Source | 06627fde-443b-4054-a4a2-1c57eeb40a2e |
| ATS provider | ADP Workforce Now Recruiting |
Description
As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare . At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.
Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.
If you are seeking a career that will challenge, inspire , and reward you, join us at UBC!
At UBC, the Reimbursement Case Manager serves as a patient advocate , removing barriers for patients accessing specialty pharmaceuticals. As the single point of contact you will provide inbound and
outbound phone support to patients, caregivers, and providers to collaboratively determine patient eligibility . In addition to prioritizing and enhancing the patient experience , the reimbursement case manager will coordinate the patient's access to therapies , conduct the appropriate follow
ups , and facilitate access to support services such as co-pay assistance programs and patient assistance programs (PAP).
Specific job duties:
Provide day-to-day oversight and coordination of caseload to ensure all case elements and tasks are completed timely and ensure cases move through the process as required. Act as single point of contact responsible for prior authorization and appeal processing communications to patients, healthcare providers, field reimbursement representatives and other external stakeholders. Communicate patient benefits and responsibility timely and accurately. Assess and refer patients appropriately for special programs/services when appropriate. Performs quality checks on cases and report trends to leadership. Responsible for good housekeeping techniques, adhering to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures. Troubleshoot complex cases, spanning multiple disease-states, while interfacing with key stakeholders (internal/external) to ensure optimal start to therapy Report Adverse Drug Events that have been experienced by the patient in accordance pharmaceutical requirements. Recognize a product quality complaint and forward caller/written information to a manufacturer. Other duties, as assigned.
Desired Skills and Qualifications:
Bachelor’s degree or six years of relevant working experience Two (2) or more years of relevant experience in pharmacy benefit management preferred Medical Assistant, Social Worker or Senior Reimbursement Specialist experience preferred Proficient in Microsoft Office applications Knowledge of medical and claims processing terminology Excellent written/verbal communication to include providing clear instructions
Benefits:
At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.
Here are some of the exciting perks UBC offers:
Remote opportunities Competitive salaries Growth opportunities for promotion 401k with company match* Tuition reimbursement Flexible work environment 20 Days PTO Annually (accrued) Paid Holidays Employee assistance programs Medical, Dental, and vision coverage HSA/FSA Telemedicine (Virtual doctor appointments) Wellness program Adoption assistance Short term disability Long term disability Life insurance Discount programs
UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.
#LI-remote #LI-MR1
Full job record
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| Org ID | 3d3ad015-9622-4e67-a5a5-6df83eb9fa1f |
| Source ID | 06627fde-443b-4054-a4a2-1c57eeb40a2e |
| Board ID | 06627fde-443b-4054-a4a2-1c57eeb40a2e |
| Provider | adp_workforcenow |
| Provider Job Key | 590406 |
| Title | Case Manager, Reimbursement |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote, US, Remote; Lake Mary, FL, US, Lake Mary, FL |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a158e395-baec-4e08-8f75-7d0702e34f73&ccId=19000101_000001&lang=en_US&type=JS&jobId=590406&jwId=9203130042528_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a158e395-baec-4e08-8f75-7d0702e34f73&ccId=19000101_000001&lang=en_US&type=JS&jobId=590406&jwId=9203130042528_1 |
| First Seen At | 2026-06-03 08:32:15Z |
| Last Seen At | 2026-06-06 12:12:20Z |
| Last Checked At | 2026-06-06 12:12:20Z |
| Last Changed At | 2026-06-06 12:12:20Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 14:46:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=a158e395-baec-4e08-8f75-7d0702e34f73|19000101_000001/date=2026-06-06/2026-06-06T12-12-19-212Z-9cf90340cc07feba8bc533ae23724df7a65c6a534f7c11b12aab130b7dff85cd.json |
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"requisitionDescription": "<div><div><div><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">As a pharmaceutical support industry leader, <strong>UBC</strong> is devoted to <strong>empowering health solutions</strong> for a better tomorrow. We take <strong>pride</strong> in<strong> improving</strong> patient outcomes and<strong> advancing healthcare</strong>. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. </span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Embark on a rewarding<strong> career journey with UBC! Grow</strong> your career while making a meaningful<strong> impact</strong> on the <strong>world</strong> around you. <strong>UBC</strong> fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an <strong>inclusive workplace</strong> that fosters creativity.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">If you are seeking a career that will <strong>challenge, inspire</strong>, and <strong>reward</strong> you, join us at <strong>UBC!</strong></span></p><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"> </span><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 14px;\"><br></span></p><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">At UBC, the <strong>Reimbursement Case Manager</strong> serves as a <strong>patient advocate</strong>, removing barriers for patients accessing specialty pharmaceuticals. As the <strong>single point of contact</strong> you will provide <strong>inbound and\noutbound phone support</strong> to patients, caregivers, and providers to collaboratively determine <strong>patient eligibility</strong>. In addition to <strong>prioritizing and</strong> <strong>enhancing the patient experience</strong>, the reimbursement case manager will <strong>coordinate</strong> the <strong>patient's access to therapies</strong>, conduct the appropriate <strong>follow\nups</strong>, and facilitate <strong>access to support services </strong>such as co-pay assistance programs and patient assistance programs (PAP). </span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong> </strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Specific job duties:</strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Provide day-to-day oversight and coordination of caseload to ensure all case elements and tasks are completed timely and ensure cases move through the process as required.</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Act as single point of contact responsible for prior authorization and appeal processing communications to patients, healthcare providers, field reimbursement representatives and other external stakeholders.</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Communicate patient benefits and responsibility timely and accurately. </li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Assess and refer patients appropriately for special programs/services when appropriate.</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Performs quality checks on cases and report trends to leadership.</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Responsible for good housekeeping techniques, adhering to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures. </li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Troubleshoot complex cases, spanning multiple disease-states, while interfacing with key stakeholders (internal/external) to ensure optimal start to therapy</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Report Adverse Drug Events that have been experienced by the patient in accordance pharmaceutical requirements.</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Recognize a product quality complaint and forward caller/written information to a manufacturer.</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Other duties, as assigned.</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> </span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Desired Skills and Qualifications:</strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Bachelor’s degree or six years of relevant working experience</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Two (2) or more years of relevant experience in pharmacy benefit management preferred</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Medical Assistant, Social Worker or Senior Reimbursement Specialist experience preferred</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Proficient in Microsoft Office applications</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Knowledge of medical and claims processing terminology </li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Excellent written/verbal communication to include providing clear instructions</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><br></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Benefits:</strong></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. </span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Here are some of the exciting perks UBC offers:</strong></span></p><ul><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Remote opportunities</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Competitive salaries</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Growth opportunities for promotion</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">401k with company match*</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Tuition reimbursement</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Flexible work environment</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">20 Days PTO Annually (accrued)</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Paid Holidays</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Employee assistance programs </li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Medical, Dental, and vision coverage</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">HSA/FSA</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Telemedicine (Virtual doctor appointments)</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Wellness program</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Adoption assistance</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Short term disability</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Long term disability</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Life insurance</li><li style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Discount programs</li></ul><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><br></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><em>UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.</em></span></p><p data-pasted=\"true\">#LI-remote #LI-MR1</p><p><br></p><p><br></p></div></div></div>\n",
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