Universal Banker II

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    "requisitionDescription": "<div><div><div><p><br></p><p id=\"isPasted\"><strong>PURPOSE OF THE JOB</strong></p><p>This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. &nbsp;Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. &nbsp;The Universal Banker II position specializes in teller operations and opening deposit accounts.</p><p><br>&nbsp;</p><p><strong>MAIN DUTIES OF THE JOB</strong></p><ul id=\"isPasted\"><li>Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail customer transactions, including but not limited to, deposits, withdrawals, transfers, check cashing, certified check requests, loan payments, and maintenance requests according to Home Bank&rsquo;s policies and procedures</li><li>Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment</li><li>Assists with daily Vault duties, as needed, and may operate as back-up to the Head Teller</li><li>Process daily teller work thru &ldquo;Branch Capture&rdquo; ensuring debits and credits balance in accordance with established policies and guidelines</li><li>Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure</li><li>Engage in conversations with customers to build relationships, determine financial needs and make recommendations</li><li>Contribute to banking center success by achieving assigned branch and line of business referral goals</li><li>Maintains a working knowledge of products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services</li><li>Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees</li><li>Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision</li><li>Use good judgment, remain aware of potential fraud, and be discreet with confidential information</li><li>Operate as a mentor for newly hired/promoted team members in support of our Home Bank values</li><li>Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment</li><li>Perform other duties as required or assigned by leadership</li></ul><p>&nbsp;&nbsp;</p><p><strong>WHAT WILL YOU NEED TO SUCCEED</strong></p><ul type=\"square\"><li id=\"isPasted\">High School diploma or equivalent</li><li>1 year of general cash handling, sales &amp; customer service experience</li><li>1 year of previous banking experience strongly encouraged</li><li>Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation</li><li>Ability to work expected Banking Center hours of operation, including Saturday (based on Market and location). &nbsp;Travel may be required.</li><li>Strong knowledge of daily branch, vault, and ATM operations</li><li>Receive and maintain a NMLS certification</li></ul><p>&nbsp;&nbsp;</p><p style=\"text-align: center;\"><strong>HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER</strong></p><p style=\"text-align: center;\"><strong>GOOD CREDIT IS A MUST</strong></p><p style=\"text-align: center;\"><strong>CREDIT REPORT IS REQUIRED FOR EMPLOYMENT</strong></p><p>&nbsp;</p><p><br></p></div></div></div>\n",
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