Field Service Technician III

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    "requisitionDescription": "<div><p style='margin-right:1.0in;margin-left:1.0in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;margin-top:0in;margin-bottom:.0001pt;line-height:115%;' id=\"isPasted\"><strong><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></strong></p><p style='margin-right:1.0in;margin-left:0in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;line-height:115%;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Job Summary</span></u></strong></p><p style='margin-right:1.0in;margin-left:0in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;line-height:115%;'><br></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Cambria\",serif;margin-top:6.0pt;margin-bottom:8.0pt;line-height:115%;'><span style='font-family:\"Times New Roman\",serif;color:black;background:white;'>As a Field Service Technician III, you have mastered installing, troubleshooting, repairing, calibrating, and inspecting Rees monitoring equipment used in regulated environments. Field Service Technician III will be responsible for verifying credentials lower level field technicians, ensuring accurate calibrations and efficient execution of tasks, actively engaging with customers to provide updates on annual preventive maintenance, and addressing service-related issues.&nbsp;</span><span style='font-family:\"Times New Roman\",serif;'>This role requires strong problem-solving skills and the ability to think analytically to troubleshoot complex technical issues, including repairing Rees monitoring equipment.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;margin-top:6.0pt;line-height:10.0pt;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Key Responsibilities</span></u></strong></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li><span style='font-family:\"Times New Roman\",serif;'>Active leadership role in project executive to perform their duties to industry standard, thus ensuring technicians are qualified to properly execute installations, annual preventative maintenance, and calibration services.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Subject matter expert in calibration methodologies.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Verifying the setup and configuration of Rees monitoring equipment in customer environments, ensuring proper functionality and compatibility.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Diagnose and troubleshoot technical issues with Rees monitoring equipment that are identified during calibration executions.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Perform repairs and maintenance tasks on a wide range of electronic and mechanical components within Rees monitoring systems.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Calibrate and inspect Rees monitoring equipment to ensure accurate readings and compliance with industry standards and regulations.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Responsible for installation, maintenance, and troubleshooting of monitoring equipment used in customer facilities.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Read and interpret schematics, mechanical drawings, and technical documentation to effectively carry out repairs and maintenance procedures during calibration procedures.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Responsible for reviewing job plans prior to installation and submitting job status updates in accordance with project requirements.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Accountable for recording data to support and execute IOQ protocols.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Use a variety of test meters and diagnostic tools to identify equipment malfunctions and perform accurate assessments and calibrations.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Maintain a well-organized inventory of parts and supplies required for on-site service, ensuring availability for prompt resolution of issues determined during annual maintenance.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Communicate with customers to provide project updates, address service-related inquiries, and deliver exceptional customer support.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Collaborate with technical support teams to escalate and resolve complex technical challenges.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Travel to various customer facilities within the designated region to fulfill job responsibilities, providing timely and reliable service.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Other duties as assigned</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;margin-top:6.0pt;line-height:115%;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;margin-top:6.0pt;line-height:115%;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Essential Requirements</span></u></strong></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li><span style=\"color:black;\">High school diploma or equivalent; relevant technical certifications or associate degree preferred.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>A minimum of 5 years of calibration experience and / or equivalent education.</span></li><li><span style=\"color:black;\">Proven experience working with electrical, mechanical, or computer networking equipment.</span></li><li><span style=\"color:black;\">Proficiency in interpreting schematics, mechanical drawings, and technical documentation.</span></li><li><span style=\"color:black;\">Familiarity with a wide range of test meters and diagnostic tools used in electronics, equipment maintenance, and calibrations.</span></li><li><span style=\"color:black;\">Strong problem-solving skills with the ability to diagnose and resolve technical issues effectively.</span></li><li><span style=\"color:black;\">Excellent communication and customer service skills, capable of interacting professionally with customers.</span></li><li><span style=\"color:black;\">Ability to work independently, manage time efficiently, and prioritize tasks to meet service deadlines.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Physically capable of lifting up to 75 pounds and safely operating or climbing OSHA-compliant equipment.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Consistently maintains a professional appearance and adheres to high standards of personal hygiene.</span></li><li><span style=\"color:black;\">A valid driver&#39;s license, a clean driving record, and the capability to operate a company or personal vehicle are required.&nbsp;</span></li><li><span style=\"color:black;\">Strong attention to detail and commitment to maintaining accurate records and inventory.</span></li><li><span style=\"color:black;\">Flexibility to adapt to changing work environments and requirements.</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;line-height:115%;'><span style=\"color:black;\">&nbsp;</span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;line-height:115%;'><span style=\"color:black;\">&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Cambria\",serif;margin:0in;'><strong><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></strong></p></div>\n",
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