RPM Care Navigator - Nephrology

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Our goal is to enhance patient outcomes by offering proactive healthcare management and real-time insights for caregivers and providers.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Job Relationships</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Reports to the Operations Manager</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Principal Responsibilities</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Coordinate chronic care plans for patients in CCM and RPM programs.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Track patient data from remote monitoring devices to identify trends.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Check in with patients (by phone or in-person at the clinic) to assess progress.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Communicate important health updates to physicians and clinical teams.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Educate patients about medication, lifestyle, and self-management techniques.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Document patient interactions and clinical updates in the EHR system.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Schedule and oversee follow-up appointments and referrals.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Help patients navigate available healthcare services and resources.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Escalate any potential risks or health changes to providers promptly.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt;\">Foster ongoing patient engagement to boost long-term health outcomes.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Comply with the Springfield Clinic incident reporting policy and procedures.</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 9pt;\">Adhere to all OSHA and Springfield Clinic training &amp; 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