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HomeCompaniesE867a3c1 2fc2 4641 997b 0854d4c1fc07 19000101 000001Customer Service Agent

Customer Service Agent

E867a3c1 2fc2 4641 997b 0854d4c1fc07 19000101 000001 · Valencia, CA, US, Valencia, CA · On Site · Active · $19–$20 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyE867a3c1 2fc2 4641 997b 0854d4c1fc07 19000101 000001
TitleCustomer Service Agent
Normalized title-
Department / team-
LocationValencia, CA, United States
Work modelOn Site
Employment typeFull Time
Salary$19–$20 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-10 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from E867a3c1 2fc2 4641 997b 0854d4c1fc07 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Valencia.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyE867a3c1 2fc2 4641 997b 0854d4c1fc07 19000101 000001
Source022d0048-a9fd-42ac-adb0-d4e999dfe953
ATS providerADP Workforce Now Recruiting

Description

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday, no nights or weekends. This is an on-site position in Valencia, CA. JOB RESPONSIBILITIES: Handle incoming and outgoing customer service calls (average 75 per shift) Resolve common customer concerns Accurately enter customer order information into Customer Relationship Management database Process documentation requests for initials orders, renewals, and addendums Meet monthly performance expectations as assigned by Management QUALIFICATIONS: Minimum 1-year customer service experience Ability to multi-task Demonstrated problem solving ability Excellent verbal and written communication skills Ability to speak, read and write in English, Spanish preferred SALARY & BENEFITS: $19-20/hour Medical, Dental and Vision (Eligible first day of employment) Flexible Spending Account Life & Disability Insurance 401(k) with Company Match Vacation and Sick Days Paid Holidays Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.

Full job record

Job ID57b9f006b35f917bd787db9b87148edfcbcc7920
Org IDbdd9f6f0-0e9e-4c58-999c-01be9207726e
Source ID022d0048-a9fd-42ac-adb0-d4e999dfe953
Board ID022d0048-a9fd-42ac-adb0-d4e999dfe953
Provideradp_workforcenow
Provider Job Key550950
TitleCustomer Service Agent
Normalized Title
Statusactive
Activeyes
Location TextValencia, CA, US, Valencia, CA
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionCA
CityValencia
Salary Raw19.00 To 20.00 (USD) Annually
Salary Min19
Salary Max20
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e867a3c1-2fc2-4641-997b-0854d4c1fc07&ccId=19000101_000001&lang=en_US&type=JS&jobId=550950&jwId=9201221684897_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e867a3c1-2fc2-4641-997b-0854d4c1fc07&ccId=19000101_000001&lang=en_US&type=JS&jobId=550950&jwId=9201221684897_1
First Seen At2026-05-31 18:07:16Z
Last Seen At2026-06-06 11:58:39Z
Last Checked At2026-06-06 11:58:39Z
Last Changed At2026-06-06 11:58:39Z
Inactive At
Source Posted At2026-04-10 19:32:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=e867a3c1-2fc2-4641-997b-0854d4c1fc07|19000101_000001/date=2026-06-06/2026-06-06T11-58-38-713Z-ac2c373f5ea888332d89f065dbae0aca6385987f8ab0b9d34be93b7f7753e0d1.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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