Customer Service Representative Park Center

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    "description": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">JOB SUMMARY</span></span></b></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">This position is responsible for providing front-line customer service to visitors and patrons and processing program registrations.</span></span></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">OTHER DUTIES INCLUDE</span></span></b></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Greets walk-in traffic. Answers phone calls and handles appropriately. Answers questions about the organization, its facilities and programs. Directs patrons to rooms and events.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Registers, completes refunds and transfers requests for customers for programs, events and membership passes using computer system.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Books rentals for rooms, facility usage and field houses.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Accepts payments and processes transactions.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Balances daily work deposits (cash, checks, credit cards) for all areas including front desk and also open gym and indoor pool.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Issue and process field house permits and key deposits.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Sorts &amp; distributes internal &amp; external mail.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Crosstrain to work as a venue supervisor for rentals and events.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Troubleshoots customer service issues that may arise, including use of website registration.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Responds to emergency situations.</span></span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">QUALIFICATIONS</span></span></b></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">High School diploma or equivalent required.  Some college strongly preferred. Will consider significant and material experience in lieu of formal education. At least 3 years relevant experience desired.</span></span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">SCHEDULING &amp; PAY: </span></span></b><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#000000;\">This is a part time, year-round hourly (non-exempt) position. </span></span></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"color:#000000;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Weekday morning shifts     Mon, Fri; 8:45am-2:00pm </span></span></span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"color:#000000;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Weekend shifts                    Saturday 8:45am – 3:30pm</span></span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#000000;\">Opportunity for additional hours through rentals and shift coverage. </span></span></span></span></span><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#000000;\">Target hiring range is $17-$19 per hour depending on qualifications and experience.</span></span></span></span></span></p>\n\n<p> </p>\n\n<p align=\"center\" style=\"margin-bottom:8px;text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Arial Narrow', sans-serif;\">APPLY ONLINE!</span></b></span></span></p>\n\n<p align=\"center\" style=\"margin-bottom:8px;text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Visit us at </span><a href=\"http://www.GlenviewParks.org\" style=\"color:#0000FF;text-decoration:underline;\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-family:'Arial Narrow', sans-serif;\">www.GlenviewParks.org</span></a><span style=\"font-family:'Arial Narrow', sans-serif;\"> – click on “Jobs” at the top of the homepage</span></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;\"> </p>\n\n<p align=\"center\" style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">INTERNAL APPLICANTS</span></span></b></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Email a letter of intent and current resume directly to Jill Bruns at</span></span></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Phone: 224-521-2560 or [email protected]</span></span></span></span></p>\n\n<p> </p>\n\n<p align=\"center\" style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Application Deadline: Open Until Filled</span></span></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;\"> </p>\n\n<p align=\"center\" style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><i><span style=\"font-size:8pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">If interested, please apply early.  Recruiting and interviewing will begin immediately.</span></span></i></span></span></p>\n\n<p align=\"center\" style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><i><span style=\"font-size:8pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">The Glenview Park District is an Equal Opportunity Employer.</span></span></i></span></span></p>",
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