BUSINESS TRANSFORMATION ARCHITECT LEVEL 3 (UX Designer/Researcher)

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{
  "id": "474492",
  "job": {
    "id": "483789",
    "division": null,
    "department": {
      "id": "19300",
      "name": "Transport Canada (TC)"
    },
    "requisition_id": "PIN-0087",
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  "url": "https://orangutech.pinpointhq.com/en/postings/1f829dbc-1886-4161-a89f-089ad242ac99",
  "path": "/en/postings/1f829dbc-1886-4161-a89f-089ad242ac99",
  "title": "BUSINESS TRANSFORMATION ARCHITECT LEVEL 3 (UX Designer/Researcher)",
  "benefits": "",
  "location": {
    "id": "10453",
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    "name": "Canada",
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  "description": "<div><!--block--><strong>TBIPS Category:</strong> B.7&nbsp; <br><strong>Quantity:</strong> 2 Resources <strong>Contract Period:</strong> ASAP – March 2029 (+ 1-year option to 2030) <br><strong>Location:</strong> National Capital Region (hybrid – 330 Sparks Street, Ottawa + remote) <br><strong>Security Clearance Required:</strong> SECRET <br><strong>Estimated Days:</strong> 220 days per resource (initial period)&nbsp;</div><h3><!--block-->About the Engagement</h3><div><!--block-->The Business Transformation Architect (UX Designer/Researcher) will support the digital transformation of Transport Canada's marine safety and security applications. Working across the MITRACK 2.0, PCOCS, and Vessel Registry System workstreams, this role leads user research, UX/UI design, accessibility compliance, and supports development teams with design artifacts and technical guidance. Resources will embed in Agile delivery teams and participate in full sprint ceremonies.</div>",
  "compensation": null,
  "reporting_to": "",
  "workplace_type": "remote",
  "benefits_header": "Benefits",
  "employment_type": "contract_temp",
  "workplace_type_text": "Fully remote",
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  "compensation_minimum": null,
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  "employment_type_text": "Contract / Temp",
  "key_responsibilities": "<h3><!--block-->Key Responsibilities</h3><div><!--block--><strong>User Research &amp; Requirements</strong></div><ul><li><!--block-->Gather business, technical, and user requirements through stakeholder interviews, workflow analysis, and objective definition</li><li><!--block-->Conduct user interviews, surveys, and heuristic evaluations; consolidate findings into actionable insights</li><li><!--block-->Use design research deliverables (journey maps, personas) to facilitate discussions with product owners and development teams</li><li><!--block-->Assess program usability and provide expert recommendations for improving user experience based on data and analytics</li></ul><div><!--block--><strong>UX/UI Design &amp; Accessibility</strong></div><ul><li><!--block-->Develop UI/UX design specifications ensuring full compliance with <strong>WCAG 2.1 AA</strong> accessibility standards</li><li><!--block-->Create wireframes, mockups, high-fidelity prototypes, and design assets using the <strong>Canada.ca Design System</strong></li><li><!--block-->Define user workflows and interactions; ensure consistency with product requirements and GoC Digital Standards</li><li><!--block-->Produce storyboards, design artifacts, mock-ups, and research artifacts that are user-centric and consider system architecture</li></ul><div><!--block--><strong>Development Support &amp; Testing</strong></div><ul><li><!--block-->Support development teams with UX artifacts, design guidance, and implementation recommendations</li><li><!--block-->Support front-end and back-end component development; assist in implementing APIs and third-party integrations</li><li><!--block-->Perform usability testing, heuristic evaluations, and validate design decisions against real user scenarios</li><li><!--block-->Conduct UAT planning and execution; support bug fixing and design reviews to maintain quality</li><li><!--block-->Support configuration of CI/CD deployment pipelines, staging/production environments, and deployment verification</li></ul><div><!--block--><strong>Agile Participation &amp; Continuous Improvement</strong></div><ul><li><!--block-->Participate fully in Agile ceremonies (stand-ups, sprint planning, sprint reviews, retrospectives)</li><li><!--block-->Coordinate requirements with product owners, update DevOps boards, and prioritize tasks</li><li><!--block-->Define user stories, complete assigned backlog items, and adjust tasks based on user research insights</li><li><!--block-->Dedicate sprint time to coaching and mentoring junior and intermediate designers</li><li><!--block-->Participate in TC Design Community of Practice; share lessons learned with the broader team</li></ul><div><!--block--><strong>Post-Launch Support</strong></div><ul><li><!--block-->Gather user feedback, monitor feature adoption, and iterate on enhancements</li><li><!--block-->Address urgent accessibility and usability issues; support implementation of security patches and regulatory compliance updates</li><li><!--block-->Track usability over time to identify risks and ensure continuous improvement</li><li><!--block-->Align UX goals with the product roadmap and communicate UX improvements to stakeholders</li></ul><div><!--block--><strong>Deliverables include:</strong> Requirements documents (business, technical, user), Stakeholder Interview Summaries, User Research Reports, UI/UX Design Specifications (WCAG 2.1 AA), Wireframes/Mockups/Prototypes, User Journey Maps, Usability Testing Reports, UAT Plans, Test Cases and Results Logs, UX Improvement Logs, Usability Monitoring Reports, and User Feedback/Enhancement Roadmaps.<br><br></div><div><!--block--><br></div><div><!--block--><br></div>",
  "compensation_currency": null,
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  "skills_knowledge_expertise": "<div><!--block--><br>Candidates must demonstrate experience as a B.7 Business Transformation Architect, Level 3, and provide <strong>two (2) project examples within the last seven (7) years</strong> where they successfully performed ALL of the following:</div><ul><li><!--block-->Developing <strong>high-fidelity wireframes and prototypes</strong> that align with user needs, regulatory requirements, and technical feasibility</li><li><!--block-->Conducting <strong>usability testing</strong> with detailed reports highlighting pain points, areas for improvement, and actionable recommendations to improve user experience</li><li><!--block-->Producing <strong>design plans</strong> that include storyboards, mock-ups, prototypes, design artifacts, and research artifacts that are user-centric and consider system architecture</li></ul><div><!--block-->For each project example, the résumé must clearly identify: (i) the client organization name, (ii) the dates and duration of engagement (month/year start and end), and (iii) a project title and description of the scope of services demonstrating the tasks above.<br><br></div><div><!--block--><strong>MRC2 – Education:</strong> Candidates must hold a post-secondary degree, diploma, or certificate in a related field from a recognized Canadian institution (per CICIC). A copy of the credential must be provided.<br><br></div><div><!--block--><strong>Language:</strong> Fluent English (written and oral); must communicate without assistance and with minimal errors.</div><h3><!--block--><strong>Technical Environment</strong></h3><div><!--block-->Canada.ca Design System, WCAG 2.1 AA, Microsoft DevOps (Boards, Repos, Pipelines), .NET, HTML5/CSS3/JavaScript, Blazor, Azure (Functions, Logic Apps, Web Apps), Microsoft 365, Power Platform (Power Apps, Power Automate), RESTful APIs, Entity Framework Core, Git/GitHub Advanced Security, Microsoft Dataverse.<br><br></div>",
  "key_responsibilities_header": "Key Responsibilities",
  "skills_knowledge_expertise_header": "Mandatory Qualifications "
}