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    "requisitionDescription": "<div><div><div><p id=\"isPasted\"><strong><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Summary</span></strong></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>The ideal candidate is responsible for achieving guest satisfaction by creating a delightful arrival and departure experience, which includes checking in and out, escorting guests to their destination, handling, delivering,<strong>&nbsp;</strong>and storing of guests&rsquo; luggage, communication of information and handling guest requests.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>&nbsp;</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Essential Functions</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Job duties include, although are not limited to:</span></p><ul type=\"disc\"><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Guest satisfaction from arrival to departure in accordance with the Forbes Five Star standards</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Bell team is following all FORBES standards</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Answers all calls within 3 rings</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Greets and assists all guests that come to the Bell Desk</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Attend pre-convention meetings in needed</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>ALL bellmen are in the proper uniform wearing their nametag and have a Daily Compass</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Bell team attends the Pre-shift meeting</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Bell team is posted up</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Desk is clean and free of clutter</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Packages are logged and delivered</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Luggage is tagged and delivered</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Group deliveries are logged, delivered, and invoiced</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>ShiftNote is updated with any pertinent information</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Bell carts are clean and ready for use</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Holding room is clean and organized</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>All radios are charged and ready for the next shift</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Lobby is clean and free of any dirty glasses or trash</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Internal Relationships</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Reports to Bell &amp; Door Services Manager</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>External Relationships</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Has regular contact with Members &amp; Guests</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Qualifications</strong></span></p><ul type=\"disc\"><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Excellent interpersonal skills</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Ability to understand guest needs and expectations and to deliver superior customer service with little input from others</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Perform job with attention to details and the ability to organize and handle multiple tasks effectively&nbsp;</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Clear communication; effective verbal and written communication skills in English</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Ability to work flexible hours, including weekends, holidays and evenings</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Ability to exert physical effort in placing, removing and transporting guest luggage</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Must have a valid US state issued driver&rsquo;s license</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>Education/Experience Requirements</strong></span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 18px;'>Minimum 1-2 year of experience working in a 5-star hotel environment.&nbsp;</li><li style='font-family: \"times new roman\", serif; font-size: 18px;'>A minimum of 1 year of Front Office, Door or Bell experience&nbsp;</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong>&nbsp;</strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><strong><u>Physical Requirements</u></strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'>Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.<strong><u><br></u></strong><br>&nbsp;</span><em><span style='font-family: \"times new roman\", serif; font-size: 18px;'>In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</span></em></p></div></div></div>\n",
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