Dir, Patient Services Operations East Region

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    "ExternalDescriptionStr": "<p>Responsible for the leadership of territory managers in multiple geographies in the East Region.&nbsp;<span> </span>Responsible for the quality of services and technical procedures, and the overall patient experience. Ensures compliance with applicable testing requirements, regulations and departmental budgets. In partnership with the Commercial team, responsible for the go to market and growth strategy in the geography. <strong>This position must be based in Clifton, NJ and will by hybrid.</strong></p><p style=\"margin-bottom: 0in; margin-top: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in; margin-top: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><strong>Pay</strong><span style=\"letter-spacing: -0.65pt;\"><strong>&nbsp;</strong></span><strong>Range:</strong><span style=\"letter-spacing: -0.55pt;\"><strong>&nbsp;</strong></span><strong>$170,000-$190,000 + 20% AIP</strong></span></p><p style=\"margin-bottom: 0in; margin-top: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in; margin-top: 0in;\"><span style=\"color: black;\">Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where&nbsp;applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.</span></p><p style=\"margin-bottom: 0in; margin-top: 0in;\"><br><span style=\"color: black;\">&nbsp;Benefits&nbsp;Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:</span></p><ul style=\"list-style-type: disc;\"><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Day&nbsp;1&nbsp;Medical,&nbsp;supplemental&nbsp;health,&nbsp;dental&nbsp;&amp;&nbsp;vision&nbsp;for&nbsp;FT&nbsp;employees&nbsp;who&nbsp;work&nbsp;30+&nbsp;hours</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Best-in-class&nbsp;well-being&nbsp;programs</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Annual,&nbsp;no-cost&nbsp;health&nbsp;assessment&nbsp;program&nbsp;Blueprint&nbsp;for&nbsp;Wellness®</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>healthyMINDS&nbsp;mental&nbsp;health&nbsp;program</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Vacation&nbsp;and&nbsp;Health/Flex Time</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>6&nbsp;Holidays&nbsp;plus&nbsp;1&nbsp;\"MyDay\"&nbsp;off</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>FinFit&nbsp;financial&nbsp;coaching&nbsp;and&nbsp;services</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>401(k)&nbsp;pre-tax&nbsp;and/or&nbsp;Roth&nbsp;IRA&nbsp;with&nbsp;company&nbsp;match&nbsp;up&nbsp;to&nbsp;5%&nbsp;after&nbsp;12&nbsp;months&nbsp;of&nbsp;service</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Employee&nbsp;stock&nbsp;purchase&nbsp;plan</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Life&nbsp;and&nbsp;disability&nbsp;insurance, plus&nbsp;buy-up&nbsp;option</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Flexible&nbsp;Spending&nbsp;Accounts</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Annual&nbsp;incentive&nbsp;plans</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Matching&nbsp;gifts&nbsp;program</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Education&nbsp;assistance&nbsp;through MyQuest&nbsp;for&nbsp;Education</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>Career&nbsp;advancement&nbsp;opportunities</span></li><li style=\"color: black; margin-bottom: 0in; margin-top: 0in;\"><span>…and&nbsp;so&nbsp;much&nbsp;more!</span></li></ul><p style=\"margin-bottom: 0in; margin-top: 0in;\">&nbsp;</p><p>&nbsp;</p>",
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    "ExternalPostedStartDate": "2026-05-27T14:48:38+00:00",
    "ExternalQualificationsStr": "<p><span><strong>Required Work&nbsp;Experience:&nbsp;</strong></span></p><ul style=\"list-style-type: disc;\"><li><span>People centered approach to running the business, should have 10+ years of experience leading people &amp; driving business results.</span></li><li><span>Proven ability to lead large geographically dispersed teams.</span></li><li><span>6+ years experience in field operations.</span></li></ul><p><span><strong>Physical and Mental Requirements:&nbsp;</strong></span></p><ul style=\"list-style-type: disc;\"><li><span>Valid driver's license</span></li></ul><p><span><strong>Knowledge:&nbsp;</strong></span></p><ul style=\"list-style-type: disc;\"><li><span>Strong financial acumen, with demonstrated experience managing P&amp;L;</span></li><li><span>Ability to build relationships while working in a highly matrixed and collaborative organization.,&nbsp;in field operations, laboratory, or related healthcare field.</span></li></ul><p><span><strong>Skills:&nbsp;</strong></span></p><ul style=\"list-style-type: disc;\"><li><span>Strong communication skills (written/verbal)</span></li><li><span>PC Skills:&nbsp; Word, excel, PowerPoint</span></li></ul><p><span><strong>Required</strong>:</span></p><ul style=\"list-style-type: disc;\"><li><span>Bachelor of science or higher</span></li><li><span>Travel between 50-75%</span></li><li><span>Manages territory managers within the geographic market area. Market is 2,200 employees</span></li></ul>",
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    "OrganizationDescriptionStr": "<table>\n <tbody>\n  <tr>\n   <td>Quest Diagnostics honors our service members and encourages veterans to apply.<br/><br/> While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.<br/><br/> Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</td>\n  </tr>\n </tbody>\n</table>",
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