Customer Service Representative

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    "region": "NY",
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    "datePosted": "2026-03-12T04:00:00.000Z",
    "description": "<h2>Overview</h2>📞 \n<strong>Customer Service Representative</strong>\n<strong> (Multiple Shifts Available)</strong>\n<p> </p>\n<strong>Bring your passion for helping people to a company that values it. </strong>\n<strong>Bruni & Campisi</strong> has an exciting opening for a \n<strong>Customer Service Representative</strong>. We're seeking someone who is passionate about helping people and wants to make a positive impact every day. At \n<strong>Bruni & Campisi,</strong> you’ll have the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you’re eager to join a supportive, expanding team and help improve the lives of those we serve, this is the opportunity for you!\n<p>_________________________________________________________________________________________</p>\n<h3><strong>Job Responsibilities</strong></h3>\n<ul>\n <li>Handle a high volume of inbound and outbound customer calls with professionalism and efficiency</li>\n <li>Schedule maintenance calls and appointments by booking inbound calls and responding to customer emails</li>\n <li>Promote and sell products and services to existing customers based on their needs</li>\n <li>Respond to customer inquiries, troubleshoot concerns, and resolve issues in a friendly, courteous manner</li>\n <li>Assist in managing overflow calls to ensure smooth operations and high customer satisfaction</li>\n <li>Make 100+ calls daily, including scheduling and confirming maintenance appointments while maintaining strong productivity</li>\n <li>Maintain accurate and detailed records of customer interactions, scheduling details, and any sales or services performed</li>\n</ul>\n<h3><strong>Qualifications</strong></h3>\n<ul>\n <li><strong>3–5</strong> years of customer service experience, ideally in a call center environment</li>\n <li>Preferably <strong>3+ </strong>years of experience in a customer‑focused or call center setting</li>\n <li>Strong attention to detail and accuracy when entering customer information and scheduling appointments</li>\n <li>Excellent phone etiquette and strong communication skills with both customers and team members</li>\n <li>Team‑oriented mindset with a positive attitude and strong work ethic</li>\n <li>Demonstrates honesty, integrity, and commitment to delivering high‑quality service</li>\n <li>Flexible schedule with reliable transportation</li>\n <li>Computer/software proficiency is a plus</li>\n</ul>\n<p> </p>\n<p><strong>Benefits:</strong></p>\n<ul>\n <li><strong>Medical, Prescription, Dental, and Vision Insurance</strong>: Comprehensive coverage with minimal out-of-pocket expenses.</li>\n <li><strong>Disability & Term Life Insurance</strong>: Financial security for you and your loved ones.</li>\n <li><strong>Matching 401(K) Benefits</strong>: Build your future with our competitive retirement savings plan.</li>\n <li><strong>Ongoing Training & Development</strong>: Opportunities for continuous growth and skill enhancement.</li>\n <li><strong>Paid Holidays</strong>: Enjoy paid time off for holidays.</li>\n <li><strong>Paid Time Off (PTO)</strong>: Generous paid time off for a healthy work-life balance.</li>\n</ul>\n<p>___________________________________________________________________________________</p>\n<p> </p>\n<p>Join our team at Bruni & Campisi and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!</p>\n<p> </p>\n<p>Bruni & Campisi may conduct a pre-employment background check and drug test, subject to applicable laws.</p>\n<p> </p>\n<p>Bruni & Campisi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>\n<h2>Posted Min Pay Rate</h2>USD $20.00/Hr.\n<h2>Posted Max Pay Rate</h2>USD $27.00/Hr.",
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