Service Coordinator

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    "description": "<p><span style=\"font-family:Verdana,Geneva,sans-serif\">In this role, the <strong>Service Coordinator </strong>is responsible for providing on-site direct services to residents, as well as planning and facilitating relevant programs, events, and SAHA&rsquo;s neighborhood focused initiatives at their assigned site(s). Depending on the property composition, this position may support seniors, families, and/or people with special needs.</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\">The Resident Services department provides individualized services and community programs that build skills, create connections, and bring opportunities that address inequity to make meaningful impact on the lives of SAHA&rsquo;s residents and the surrounding community. An initiator and collaborator, the Service Coordinator builds and maintains ongoing positive and supportive working relationships with residents, colleagues, community organizations, and volunteers to fulfill SAHA&rsquo;s mission.</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>About SAHA:&nbsp;</strong>Satellite Affordable Housing Associates (SAHA) is a nonprofit housing development organization with over 50 years of experience throughout the Bay Area for low-income families, seniors, and people with special needs including those experiencing homelessness. SAHA begins from the idea that every person deserves a home; our work is inspired by our commitment to create a more just society that promotes the health, security, and personal development of all people regardless of their financial means.</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Location:&nbsp;</strong>This position will work at a senior property in Berkeley, CA: Strawberry Creek Lodge</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Benefits/Perks:&nbsp;</strong>SAHA is proud to offer our employees a comprehensive benefits package, including medical benefits, dental and vision coverage, 401(k) retirement plans, healthcare flexible spending account (FSA), family planning assistance, mental health support, life insurance, long-term disability (LTD) insurance, supplemental life insurance, identity theft and legal services, commuter benefits, time off accrual, and paid holidays.&nbsp;</span></p>\r\n\r\n<p>&nbsp;</p>\r\n",
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Depending on the property composition, this position may support seniors, families, and/or people with special needs.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Resident Services department provides individualized services and community programs that build skills, create connections, and bring opportunities that address inequity to make meaningful impact on the lives of SAHA&rsquo;s residents and the surrounding community. An initiator and collaborator, the Service Coordinator builds and maintains ongoing positive and supportive working relationships with residents, colleagues, community organizations, and volunteers to fulfill SAHA&rsquo;s mission.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout SAHA:&nbsp;Satellite Affordable Housing Associates (SAHA) is a nonprofit housing development organization with over 50 years of experience throughout the Bay Area for low-income families, seniors, and people with special needs including those experiencing homelessness. SAHA begins from the idea that every person deserves a home; our work is inspired by our commitment to create a more just society that promotes the health, security, and personal development of all people regardless of their financial means.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLocation:&nbsp;This position will work at a senior property in Berkeley, CA: Strawberry Creek Lodge\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits/Perks:&nbsp;SAHA is proud to offer our employees a comprehensive benefits package, including medical benefits, dental and vision coverage, 401(k) retirement plans, healthcare flexible spending account (FSA), family planning assistance, mental health support, life insurance, long-term disability (LTD) insurance, supplemental life insurance, identity theft and legal services, commuter benefits, time off accrual, and paid holidays.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\nQualificationsEducation and/or Experience:\\r\\n\\r\\n\\r\\n\\tMinimum 2 to 3 years of experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. 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    "qualifications": "<p><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Education and/or Experience:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Minimum 2 to 3 years of experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. A Bachelor&#39;s degree in Social Work, Psychology, or related field may count towards this requirement</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Candidates with lived experience are encouraged to apply</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Experience in affordable housing or knowledge of Fair Housing is a plus</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Abilities and Attributes:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must have the ability to maintain professional boundaries, including exercising objectivity and confidentiality, while building trusting relationships with residents and staff.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Excellent written and oral communication required. Additionally, ability to speak other languages such as Cantonese, Mandarin, Farsi, Russian or Spanish is a plus.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must have excellent customer service, negotiation and communication skills.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must have the ability to respond/intervene appropriately and effectively to crisis.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Strong computer skills, including ability to easily navigate the internet, use Outlook, create Word and Excel documents, and work with a web-based database.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must be able to speak publicly at large building activities, town halls, and meetings.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must be familiar with community resources or have the ability to acquire those resources and become familiar.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must be sensitive to the needs and concerns of residents and their families.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must have experience and ability to work positively within a multi-cultural team environment.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must be able to exercise good judgment and common sense, based on analysis, evaluation, and risk assessment in determining what to handle without help, and when to ask for guidance or help in prioritizing from supervisor.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must be able to work independently, think critically, creatively problem solve, and manage time effectively.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must have creativity and an ability to adjust to change.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Community networking skills, knowledge of civic engagement and intergenerational and activities programming a plus.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must have basic math abilities with the ability to manage a budget.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must have ability to attend mandatory meetings and training. Including but not limited to completion of a minimum of 36 hours of training within the first year of employment, and 12 hours of continuing education every year thereafter. SAHA will provide associated and required trainings.</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Supervisory Responsibilities:</strong> None</span></span></p>\r\n\r\n<p><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Physical Demands:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Frequent and daily use of computer and keyboarding data while sitting at a desk.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Frequent and daily use of using a telephone.</span></span></li>\r\n\t<li><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Intermittently twisting to reach objects near the desk, standing, walking, bending reaching, using a computer, and occasionally lifting or moving objects which may weigh up to 35 pounds.</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Work Environment:</strong><br />\r\nThis job is primarily conducted in an office, within an apartment complex, where noise and temperature variations are minimal. Some positions require occasional driving whereby exposure to fumes, dust, and other environmental elements may occur. Must be able to work under time demands and remain calm and professional with a wide variety of personalities.</span></span></p>\r\n",
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