Service Coordinator

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    "requisitionDescription": "<div><div><p data-pasted=\"true\"><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\" data-pasted=\"true\">With over 110 years of success, Nixon Power Services is the world&rsquo;s largest distributor of Rehlko Power (formerly Kohler Power) generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a &ldquo;can do&rdquo; attitude, and enjoy providing premium services to customers.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">We are currently looking for an energetic self-starter to join the team as a <strong>Service Coordinator</strong>. In this role, you will support the Service department by scheduling and tracking service work, as well as dispatching Technicians within your assigned territory. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. We&rsquo;re looking for someone who is eager to learn and grow, demonstrates sound judgement, and excels in managing multiple responsibilities effectively.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>What you&rsquo;ll be doing:&nbsp;</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Interact with customers to schedule service calls and maintain service job quotes.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Schedule, dispatch, and track status of technicians. &nbsp;&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Open and update work orders.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Responsible for service job quotes&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Collect, review, and process Tech generated documentation including Field Service Reports, Technician time, expenses, parts requests, and Requests for Quotes.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Collaborate with internal departments to support Technicians and their needs to complete service orders.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Other duties as assigned.&nbsp;<br><br></li></ul><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>What we&rsquo;re looking for:&nbsp;</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Minimum 3-5 years of experience in customer facing positions&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;Proficient in Microsoft Office Suite of programs.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Strong communication skills both written and verbal.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Exceptional customer service skills.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Strong organizational skills.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.<br><br></li></ul><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>What&rsquo;s in it for you?</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Competitive compensation package</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Full Benefits: Medical, Vision, Dental, and more!</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Paid Time Off</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">401(k) matching</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Opportunity to get in with an industry leading organization</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Team-oriented culture</li></ul><p style='margin:0in;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">&nbsp;</span></p></div></div>\n",
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