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HomeCompanies2a19e823 7032 40ea Aa3f 1f036d51b787 19000101 000001Field Service Rep (II)

Field Service Rep (II)

2a19e823 7032 40ea Aa3f 1f036d51b787 19000101 000001 · Chesapeake, VA, US, Chesapeake, VA · Remote · Active · $50,000–$75,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company2a19e823 7032 40ea Aa3f 1f036d51b787 19000101 000001
TitleField Service Rep (II)
Normalized title-
Department / team-
LocationChesapeake, VA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$50,000–$75,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2024-08-07 / 2026-05-31
Changed / last seen2026-06-18 / 2026-06-18

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PageWhat it containsOpen
Company jobsActive postings from 2a19e823 7032 40ea Aa3f 1f036d51b787 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chesapeake.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company2a19e823 7032 40ea Aa3f 1f036d51b787 19000101 000001
Source7a1faa3b-c30c-4eeb-adfd-61f47f030359
ATS providerADP Workforce Now Recruiting

Description

The Field Service Representative provides mechanical, electrical, and supervisory services to assemble, install, repair, overhaul, and maintain Defense Maritime Solutions products in accordance with prescribed tolerances and according to established procedures. The position also provides the regional sales organization with recommendations and information regarding customer needs for repair parts, services, and upgrades. This Field Service Representative role may also provide commercial diving support. Commercial diving experience and certifications are a plus. Key Responsibilities: Performs and supervises assembly, installation, repair, and maintenance of company products in the field and shop. Accomplish major field repairs, inspections, tests, and troubleshooting and assure performance in accordance with work standards Utilizes technical information, repair specifications, and procedures to accomplish requirements Apply problem-solving methods to identify root causes and diagnose repair and replacement needs. Resolve service complications to customer satisfaction within standards of specifications of equipment to assure safe and reliable operations of equipment. Prepare and submit complete service reports and QA documentation on each project. Document actions taken or needed and make recommendations to customers and internal management regarding improvement opportunities Perform on-site investigation of warranty claims to assess the validity of claims. Provide technical leadership guidance and planning assistance to customers. Project a positive image of the company and products. Maintains personal skill levels and continually develops new skills to maintain proficiency with new and evolving products. Training of company or customer personnel on applicable company products Ability to travel and perform work on an unlimited/unrestricted basis worldwide. Maintain close relationships with ships engineers and port engineers. Solicits parts and service business and forwards requests to sales personnel. Maintains personal skill levels and continually develops new skills to maintain proficiency with new and evolving products. Development Responsibilities: Recommend methods and instruct customer personnel in proper assembly service, installation and repairs of company products. Recommends methods and techniques to company personnel for product improvements or repair and service improvements. Recommends strategies and methods to achieve sales and service goals. Ensures that documentation is complete and that information is completely communicated to Management, Sales, Operations and Contract Management as required to assure that all requirements are fulfilled on time and within budget. Maintains computer skills to effectively communicate from remote locations with management, staff, and customers via email, word processing, spreadsheets and databases. Resolves workplace conflicts as necessary. Adheres to workplace safety, security, and housekeeping standards. Interfaces with customers and suppliers on a daily basis and promotes the positive image of the corporation. Submits appropriate business expense and travel information in form in accordance with establish procedures and policies. Professional Skills: Ability to read and interpret engineering drawings Knowledge and skill in using computer software, including Excel, MS Word, and PowerPoint Interpersonal, presentation, and communication skills Perform the job according to DMS standards and according to the procedures as defined by the product company Execute the job in the most efficient and effective manner Perform the job within budget and on schedule Must be authorized to work in the U.S. without sponsorship Must be able, and willing, to travel within the Continental U.S. and Worldwide, with notice Education/Experience: A.S. in Engineering or Marine Technical area, or 5 – 10 years prior experience in an engineering field. DOD Security Clearance This position may require the ability to obtain and maintain a security clearance, as determined by business needs. American With Disabilities Specifications – General Requirements of Employment Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl, talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities may be required by the job to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to weather conditions. The noise level in the work environment is usually moderate.

Full job record

Job ID56c58c7cb6d0a2138c0dc42e65bf0c05aafacdcb
Org ID7fa5e972-8cd4-4694-ade2-d60b64c70113
Source ID7a1faa3b-c30c-4eeb-adfd-61f47f030359
Board ID7a1faa3b-c30c-4eeb-adfd-61f47f030359
Provideradp_workforcenow
Provider Job Key509979
TitleField Service Rep (II)
Normalized Title
Statusactive
Activeyes
Location TextChesapeake, VA, US, Chesapeake, VA
Department
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionVA
CityChesapeake
Salary Raw50000.00 To 75000.00 (USD) Annually
Salary Min50,000
Salary Max75,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2a19e823-7032-40ea-aa3f-1f036d51b787&ccId=19000101_000001&lang=en_US&type=JS&jobId=509979&jwId=9200711888662_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2a19e823-7032-40ea-aa3f-1f036d51b787&ccId=19000101_000001&lang=en_US&type=JS&jobId=509979&jwId=9200711888662_1
First Seen At2026-05-31 18:38:38Z
Last Seen At2026-06-18 12:38:44Z
Last Checked At2026-06-18 12:38:44Z
Last Changed At2026-06-18 12:38:44Z
Inactive At
Source Posted At2024-08-07 16:10:00Z
Source Updated At
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Extensions
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    "requisitionDescription": "<div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><span style=\"font-size: 12px; font-family: arial, sans-serif;\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><div class=\"fr-view\"><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;' id=\"isPasted\"><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">The <strong>Field Service Representative</strong> provides mechanical, electrical, and supervisory services to assemble, install, repair, overhaul, and maintain Defense Maritime Solutions products in accordance with prescribed tolerances and according to established procedures. &nbsp;The position also provides the regional sales organization with recommendations and information regarding customer needs for repair parts, services, and upgrades. This Field Service Representative role may also provide commercial diving support. &nbsp;Commercial diving experience and certifications are a plus.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Key Responsibilities:&nbsp;</strong></span></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Performs and supervises assembly, installation, repair, and maintenance of company products in the field and shop.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Accomplish major field repairs, inspections, tests, and troubleshooting and assure performance in accordance with work standards</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Utilizes technical information, repair specifications, and procedures to accomplish requirements</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Apply problem-solving methods to identify root causes and diagnose repair and replacement needs.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Resolve service complications to customer satisfaction within standards of specifications of equipment to assure safe and reliable operations of equipment.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Prepare and submit complete service reports and QA documentation on each project. &nbsp; &nbsp;Document actions taken or needed and make recommendations to customers and internal management regarding improvement opportunities</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Perform on-site investigation of warranty claims to assess the validity of claims.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Provide technical leadership guidance and planning assistance to customers.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Project a positive image of the company and products.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Maintains personal skill levels and continually develops new skills to maintain proficiency with new and evolving products.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Training of company or customer personnel on applicable company products</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to travel and perform work on an unlimited/unrestricted basis worldwide.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Maintain close relationships with ships engineers and port engineers.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Solicits parts and service business and forwards requests to sales personnel.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Maintains personal skill levels and continually develops new skills to maintain proficiency with new and evolving products.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Development Responsibilities:&nbsp;</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Recommend methods and instruct customer personnel in proper assembly service, installation and repairs of company products.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Recommends methods and techniques to company personnel for product improvements or repair and service improvements.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Recommends strategies and methods to achieve sales and service goals.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ensures that documentation is complete and that information is completely communicated to Management, Sales, Operations and Contract Management as required to assure that all requirements are fulfilled on time and within budget. &nbsp;</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Maintains computer skills to effectively communicate from remote locations with management, staff, and customers via email, word processing, spreadsheets and databases.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Resolves workplace conflicts as necessary. &nbsp;Adheres to workplace safety, security, and housekeeping standards.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Interfaces with customers and suppliers on a daily basis and promotes the positive image of the corporation.</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Submits appropriate business expense and travel information in form in accordance with establish procedures and policies.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Professional Skills:</strong></span></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to read and interpret engineering drawings</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Knowledge and skill in using computer software, including Excel, MS Word, and PowerPoint</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Interpersonal, presentation, and communication skills&nbsp;</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Perform the job according to DMS standards and according to the procedures as defined by the product company</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Execute the job in the most efficient and effective &nbsp;manner</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Perform the job within budget and on schedule</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be authorized to work in the U.S. without sponsorship</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be able, and willing, to travel within the Continental U.S. and Worldwide, with notice</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Education/Experience:&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">A.S. in Engineering or Marine Technical area, or 5 &ndash; 10 years prior experience in an engineering field.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p data-pasted=\"true\"><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>DOD Security Clearance</strong></span><span style=\"color: rgb(0, 0, 0);\"><br></span><span style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">This position may require the ability to obtain and maintain a security clearance, as determined by business needs.</span></p><p style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in; font-size: 15px; font-family: Calibri, sans-serif; line-height: normal;\" id=\"isPasted\"><span style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;\"><span style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; line-height: 16.1px;\">American With Disabilities Specifications &ndash; General Requirements of Employment</span></strong></span></p><p style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 3pt; font-size: 15px; font-family: Calibri, sans-serif; line-height: 17.25px;\"><span style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 12px; line-height: 16.1px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 3pt; font-size: 15px; font-family: Calibri, sans-serif; line-height: 17.25px;\"><span style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 12px; line-height: 16.1px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl, talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities may be required by the job to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</span></p><p style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 3pt; font-size: 15px; font-family: Calibri, sans-serif; line-height: 17.25px;\"><span style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 12px; line-height: 16.1px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; margin: 0in 0in 3pt; font-size: 15px; font-family: Calibri, sans-serif; line-height: 17.25px;\"><span style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 12px; line-height: 16.1px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">While performing the duties of this job, the employee may be exposed to weather conditions. The noise level in the work environment is usually moderate.</span></p></div></div></div></div></div></div></div>\n",
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