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Processor - Retail

3d151ed3 E7af 4141 8c52 8628f6cedc53 19000101 000001 · Roanoke, VA, US, Roanoke, VA · Remote · Active · $27–$31 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company3d151ed3 E7af 4141 8c52 8628f6cedc53 19000101 000001
TitleProcessor - Retail
Normalized title-
Department / team-
LocationRoanoke, VA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$27–$31 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-08 / 2026-06-09
Changed / last seen2026-06-23 / 2026-06-23

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Roanoke.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company3d151ed3 E7af 4141 8c52 8628f6cedc53 19000101 000001
Sourcea80649c6-29b9-4449-8972-937b72599f2d
ATS providerADP Workforce Now Recruiting

Description

Processor - Retail Location: Various Department: Loan Processing - Retail General Business Hours: M-F: 9:00 a.m. – 5:00 p.m. Shift: 8 Hours M-F. Managed by (Title): Processing Manager Compensation: Hourly + bonuses FLSA Status: Non-Exempt (eligible for approved overtime) Last Updated: 6/8/26 SUMMARY A Loan Processor, or Mortgage Processor role acts as a liaison and support staff between the Loan Officer, Loan Originator & Underwriter. They make sure that loan applications are complete and free of mistakes, evaluate financial documents for loan eligibility and ensure that closing deadlines are met. KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED Technical Knowledge, Years of Related Experience, Skills, Licenses, and Systems Experience Education: High School. College Degree in Business or Finance preferred, but not required. Experience : Loan Processing, regulatory reporting, banking, working with mortgage loans, or a combination of experience in those areas. Skills: Ability to understand regulatory/financial requirements, high sense of urgency, determine if documentation is accurate and conditions are met, exceptional customer service skills with outstanding attention to detail. Systems: Microsoft 365 office suite, Loan Origination System (Empower preferred) TRAINING REQUIRED Participate in additional training on sales, technology, products, procedures and pricing on an ongoing basis. Complete annual training as required by company policy and law on an annual basis in a timely manner. RESPONSIBILITIES Ensure a high customer satisfaction rating through corresponding regularly to outside parties such as title agents and borrowers Double-check lending guidelines and all essential prior-to-document conditions related to each loan document before and after approval Discuss account status or activity with customer, borrower, title agent and loan contact team members through email or phone Record applications for loan and credit, loan information and disbursement of funds, in the software platform, “Empower”. Obtain, examine and edit service level agreements (SLA’s), credit information, title report, homeowners insurance, appraisals and flood certificates to identify or verify concerns, completeness and accuracy prior to loan approval Modify administrative work procedures, processes or plans with assigned loan officer(s) to ensure that all contractual dates such as mortgage contingency, closing date, rate lock expiration are met as well as prepare for future pipeline Read all internally provided newsletter and bulletins to remain current on corporate policies, procedures, product guidelines and industry changes SPECIFIC ACTIVITIES Attend and participate in all Monthly Awards Ceremonies, Corporate Gatherings & Training Events Read all newsletters and bulletins to remain current on corporate policies, procedures, and developments. MEASUREMENTS OF SUCCESS Judgement and Decision Making: Detect and report suspicious activity in order to prevent fraudulent claims and comply with federal law Communication Skills: Provide clear, verbal and written documentation to customers and teammates in order to provide a full and complete file to Underwriting Time Management: Manage loan pipeline to ensure that deadlines are met on or before due date in order to keep the pipeline flowing properly Customer and Personal Service: Exposure to meeting quality standards for services in order to uphold the company’s exceptional customer service reputation Resource Management: Accurately assess situations to determine if collaboration with teammates or subject matter experts are required in order to maximize workplace efficiency Mortgage Industry Knowledge: Familiarity and/or exposure to mortgage terminology, procedures and regulations in order to shorten the duration of on the job training WORK ENVIRONMENT AND DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Office Possible Work Hazards: Minimal Physical Demands: Light OTHER CONSIDERATIONS/DISCLAIMERS Job Description Disclaimer: This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties. ADA Compliance: Embrace Home Loans is an Equal Opportunity and ADA compliant Employer, committed to diversity in the workplace. Disclaimer for Connecticut Applicants: The applicant is not required to disclose the existence of any erased criminal history record information, erased criminal history record information are records pertaining to a finding of delinquency or that a child was a member of a family with service needs, an adjudication as a youthful offender, a criminal charge that has been dismissed or nolled, a criminal charge for which the person has been found not guilty or a conviction for which the person received an absolute pardon or criminal records that are erased pursuant to statute or by other operation of law, and Any person with erased criminal history record information shall be deemed to have never been arrested within the meaning of the general statutes with respect to the proceedings so erased and may so swear under oath. Work Location Information: Embrace supports hybrid work where business needs allow, but is rebuilding a community that looks forward to collaboration within an office setting. All remote work, if allowed, must be performed in a state in which Embrace is registered to do business or presently open to payroll withholding, unemployment insurance as well as workers compensation. Those states are as follows: Alabama, Arizona, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Maine, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and West Virginia. Even if remote work is permitted, some presence in an office may be necessary based on needs, the nature of work, or in support of corporate sponsored events designed to build community. If your position requires an MLO license, you must be employed within commutable distance of an Embrace office (no home offices) and open to reporting to the office location when required.

Full job record

Job ID56b29a756f7199f92e09c88c2e6469068395c53b
Org IDc47386a1-5d70-4733-9a4e-d6910a4045c2
Source IDa80649c6-29b9-4449-8972-937b72599f2d
Board IDa80649c6-29b9-4449-8972-937b72599f2d
Provideradp_workforcenow
Provider Job Key594770
TitleProcessor - Retail
Normalized Title—
Statusactive
Activeyes
Location TextRoanoke, VA, US, Roanoke, VA
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionVA
CityRoanoke
Salary Raw27 To 31.25 (USD) Hourly
Salary Min27
Salary Max31.25
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3d151ed3-e7af-4141-8c52-8628f6cedc53&ccId=19000101_000001&lang=en_US&type=JS&jobId=594770&jwId=9204917617945_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3d151ed3-e7af-4141-8c52-8628f6cedc53&ccId=19000101_000001&lang=en_US&type=JS&jobId=594770&jwId=9204917617945_1
First Seen At2026-06-09 12:59:37Z
Last Seen At2026-06-23 13:16:14Z
Last Checked At2026-06-23 13:16:14Z
Last Changed At2026-06-23 13:16:14Z
Inactive At—
Source Posted At2026-06-08 19:19:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=3d151ed3-e7af-4141-8c52-8628f6cedc53|19000101_000001/date=2026-06-23/2026-06-23T13-16-14-021Z-d110a77a1e80b8ae84f272f16372c8ee2af9783ace10a0599fe331f5ffd663ce.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><h1 style=\"margin: 0in 0in 3pt; font-size: 21px; font-family: Arial, sans-serif; text-align: left;\" data-pasted=\"true\"><span style='font-size:29px;font-family:\"Calibri\",sans-serif;color:black;'>Processor - Retail</span></h1><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border-width: medium;border-style: none;border-color: currentcolor;border-image: initial;width: 727px;\"><tbody><tr><td valign=\"top\" style=\"width: 50.4814%; border: 1pt solid windowtext; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Location: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Various</span></p></td><td valign=\"top\" style=\"width: 49.5186%; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: windowtext windowtext windowtext currentcolor; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Department:</span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>&nbsp;Loan Processing - Retail</span></p></td></tr><tr><td valign=\"top\" style=\"width: 50.4814%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>General Business Hours: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>M-F: 9:00 a.m. &ndash; 5:00 p.m.&nbsp;</span></p></td><td valign=\"top\" style=\"width: 49.5186%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Shift: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>8 Hours M-F.&nbsp;</span></p></td></tr><tr><td valign=\"top\" style=\"width: 50.4814%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Managed by (Title): </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Processing Manager</span></p></td><td valign=\"top\" style=\"width: 49.5186%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Compensation: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Hourly + bonuses</span></p></td></tr><tr><td valign=\"top\" style=\"width: 50.4814%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>FLSA Status: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Non-Exempt (eligible for approved overtime)</span></p></td><td valign=\"top\" style=\"width: 49.5186%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor windowtext windowtext currentcolor; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Last Updated: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>6/8/26</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border-width: medium;border-style: none;border-color: currentcolor;border-image: initial;width: 727px;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid windowtext; background: rgb(231, 230, 230); padding: 0in 5.4pt; height: 10.3pt; vertical-align: top;\"><h5 style='margin:0in;text-align:center;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'>SUMMARY</span></h5></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>A Loan Processor, or Mortgage Processor role acts as a liaison and support staff between the Loan Officer, Loan Originator &amp; Underwriter. They make sure that loan applications are complete and free of mistakes, evaluate financial documents for loan eligibility and ensure that closing deadlines are met.&nbsp;</span></p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border-width: medium;border-style: none;border-color: currentcolor;border-image: initial;width: 727px;\"><tbody><tr><td style=\"width: 100%; border: 1pt solid windowtext; background: rgb(231, 230, 230); padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;color:black;'>KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><span style='font-size:12px;font-family:\"Calibri\",sans-serif;color:black;'>Technical Knowledge, Years of Related Experience, Skills, Licenses, and Systems Experience</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><ol style=\"margin-bottom:0in;margin-top:0in;\" start=\"1\" type=\"A\"><li style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Education:</span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>&nbsp;High School. College Degree in Business or Finance preferred, but not required.</span></li><li style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Experience</span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>: Loan Processing, regulatory reporting, banking, working with mortgage loans, or a combination of experience in those areas.&nbsp;</span></li><li style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Skills:</span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>&nbsp;Ability to understand regulatory/financial requirements, high sense of urgency, determine if documentation is accurate and conditions are met, exceptional customer service skills with outstanding attention to detail.&nbsp;</span></li><li style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Systems: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Microsoft 365 office suite, Loan Origination System (Empower preferred)&nbsp;</span></li></ol></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border-width: medium;border-style: none;border-color: currentcolor;border-image: initial;width: 727px;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid windowtext; background: rgb(231, 230, 230); padding: 0in 5.4pt; vertical-align: top;\"><h5 style='margin:0in;text-align:center;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'>TRAINING REQUIRED</span></h5></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Participate in additional training on sales, technology, products, procedures and pricing on an ongoing basis. Complete annual training as required by company policy and law on an annual basis in a timely manner.&nbsp;</span></p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border-width: medium;border-style: none;border-color: currentcolor;border-image: initial;width: 727px;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid windowtext; background: rgb(231, 230, 230); padding: 0in 5.4pt; height: 18.4pt; vertical-align: top;\"><h5 style='margin:0in;text-align:center;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'>RESPONSIBILITIES</span></h5></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Ensure a high customer satisfaction rating through corresponding regularly to outside parties such as title agents and borrowers</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Double-check lending guidelines and all essential prior-to-document conditions related to each loan document before and after approval</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Discuss account status or activity with customer, borrower, title agent and loan contact team members through email or phone</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Record applications for loan and credit, loan information and disbursement of funds, in the software platform, &ldquo;Empower&rdquo;.&nbsp;</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Obtain, examine and edit service level agreements (SLA&rsquo;s), credit information, title report, homeowners insurance, appraisals and flood certificates to identify or verify concerns, completeness and accuracy prior to loan approval</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Modify administrative work procedures, processes or plans with assigned loan officer(s) to ensure that all contractual dates such as mortgage contingency, closing date, rate lock expiration are met as well as prepare for future pipeline</span></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Read all internally provided newsletter and bulletins to remain current on corporate policies, procedures, product guidelines and industry changes&nbsp;</span></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; height: 35.5pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>SPECIFIC ACTIVITIES </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Attend and participate in all Monthly Awards Ceremonies, Corporate Gatherings &amp; Training Events</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Read all newsletters and bulletins to remain current on corporate policies, procedures, and developments.&nbsp;</span></p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border-width: medium;border-style: none;border-color: currentcolor;border-image: initial;width: 727px;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid windowtext; background: rgb(231, 230, 230); padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;color:black;'>MEASUREMENTS OF SUCCESS</span></strong></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;'>Judgement and Decision Making: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Detect and report suspicious activity in order to prevent fraudulent claims and comply with federal law</span></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;'>Communication Skills: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Provide clear, verbal and written documentation to customers and teammates in order to provide a full and complete file to Underwriting</span></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;'>Time Management: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Manage loan pipeline to ensure that deadlines are met on or before due date in order to keep the pipeline flowing properly</span></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Customer and Personal Service:</span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>&nbsp;Exposure to meeting quality standards for services in order to uphold the company&rsquo;s exceptional customer service reputation</span></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;'>Resource Management:</span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>&nbsp;Accurately assess situations to determine if collaboration with teammates or subject matter experts are required in order to maximize workplace efficiency&nbsp;</span></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;'>Mortgage Industry Knowledge: </span></strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;'>Familiarity and/or exposure to mortgage terminology, procedures and regulations in order to shorten the duration of on the job training&nbsp;</span></p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border-width: medium;border-style: none;border-color: currentcolor;border-image: initial;width: 727px;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid windowtext; background: rgb(231, 230, 230); padding: 0in 5.4pt; vertical-align: top;\"><h5 style='margin:0in;text-align:center;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'>WORK ENVIRONMENT AND DEMANDS&nbsp;</span></h5><h5 style='margin:0in;text-align:center;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-size:12px;font-family:\"Calibri\",sans-serif;color:black;font-weight:normal;'>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></h5></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;'>Work Environment: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Office</span></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;'>Possible Work Hazards: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Minimal</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:16px;font-family:  \"Calibri\",sans-serif;'>Physical Demands: </span></strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Light</span></p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:blue;font-style:italic;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;border-width: medium;border-style: none;border-color: currentcolor;border-image: initial;width: 727px;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid windowtext; background: rgb(231, 230, 230); padding: 0in 5.4pt; vertical-align: top;\"><h5 style='margin:0in;text-align:center;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'>OTHER CONSIDERATIONS/DISCLAIMERS</span></h5></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Job Description Disclaimer:</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties.</span></p></td></tr><tr><td style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:15px;font-family:  \"Calibri\",sans-serif;'>ADA Compliance:</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Embrace Home Loans is an Equal Opportunity and ADA compliant Employer, committed to diversity in the workplace.</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:15px;font-family:  \"Calibri\",sans-serif;'>Disclaimer for Connecticut Applicants:</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The applicant is not required to disclose the existence of any erased criminal history record information, erased criminal history record information are records pertaining to a finding of delinquency or that a child was a member of a family with service needs, an adjudication as a youthful offender, a criminal charge that has been dismissed or nolled, a criminal charge for which the person has been found not guilty or a conviction for which the person received an absolute pardon or criminal records that are erased pursuant to statute or by other operation of law, and</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Any person with erased criminal history record information shall be deemed to have never been arrested within the meaning of the general statutes with respect to the proceedings so erased and may so swear under oath.</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor windowtext windowtext; border-image: initial; padding: 0in 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><strong><span style='font-size:15px;font-family:  \"Calibri\",sans-serif;'>Work Location Information:</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;text-align:center;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Embrace supports hybrid work where business needs allow, but is rebuilding a community that looks forward to collaboration within an office setting. All remote work, if allowed, must be performed in a state in which Embrace is registered to do business or presently open to payroll withholding, unemployment insurance as well as workers compensation. Those states are as follows: Alabama, Arizona, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Maine, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and West Virginia. Even if remote work is permitted, some presence in an office may be necessary based on needs, the nature of work, or in support of corporate sponsored events designed to build community. If your position requires an MLO license, you must be employed within commutable distance of an Embrace office (no home offices) and open to reporting to the office location when required.</span></p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p></div>\n",
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