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HomeCompanies5e084852 B8bf 47a9 816d 705268ccdb43 19000101 000001Customer Relations Specialist Central/ Eastern worked hours

Customer Relations Specialist Central/ Eastern worked hours

5e084852 B8bf 47a9 816d 705268ccdb43 19000101 000001 · WA, US, WA · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company5e084852 B8bf 47a9 816d 705268ccdb43 19000101 000001
TitleCustomer Relations Specialist Central/ Eastern worked hours
Normalized title-
Department / team-
LocationWA, WA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-30 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 5e084852 B8bf 47a9 816d 705268ccdb43 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in WA.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company5e084852 B8bf 47a9 816d 705268ccdb43 19000101 000001
Source3ae9b1f3-ad8c-4a65-aa01-f9752e669a9f
ATS providerADP Workforce Now Recruiting

Description

Join the largest privately held promotional products company in the US. Enjoy a competitive compensation package. Full benefits package that includes Education Reimbursement and 401k (with match). Click side bar links for more information about who we are and what we do . Optional - Work remotely from home for added flexibility. Job Summary Serve as the primary contact for sales partners and their assigned sales volume using standardized processes and concepts. Essential Functions Duties include but are not limited to: Create and maintain solid professional relationships with assigned sales partners. Identify the needs of these sales partners and their customers. Understand the sales partners’ current sales figures and goals, and proactively assist them to meet or exceed these goals. Provide aggressive competitive pricing through research and negotiation, especially when volume goes beyond special pricing with our Preferred Suppliers or when the sales partner requests are related to a competitive situation. Obtain quotes and, when requested, prepare product presentations for clients. Order self-promotion aids and spec samples for sales partners. Provide sales partners with creative selling ideas and stay current with trends in the industry. Attend supplier webinars, meetings, and industry events when they occur. Provide timely and innovative solutions to the sales partner. Educate sales partners on matters regarding products and services and assist with questions regarding Geiger processes. Assist with the duplication of a previous customer order with guidance from sales partners. Follow through on orders and questions pertaining to the assigned sales partners, from start to finish with the support of internal associates. Perform maintenance on orders. Correct and revise orders, research and answer commission questions, and make adjustments if needed. Coordinate the art proofing process from suppliers to the sales partner and/or customer. Proof orders for complete details related to product, pricing, decoration, and shipping accuracy. Assist with expediting rush orders, including negotiating with suppliers on expedited shipping terms. Conduct research and resolve problems presented by internal associates. Develop knowledge of billing and receivable functions to ensure that orders are processed accurately in accordance with special customer needs. Work with internal associates to set up and monitor special procedures required to meet customers’ specific needs. Respond timely to incoming calls, emails, and messages with helpful answers and guidance. May require travel to company events or industry trade shows. Maintain regular communication with the direct Manager and or Regional Vice President of Sales for assistance in determining appropriate service guidelines and to discuss special requests or needs as necessary. Assist assigned Region as requested by corporate management. Perform other duties as assigned. Education and Experience Duties require knowledge and proficiency in math, writing, technology, and communications. Specialized product and industry knowledge is necessary. Two years of progressively responsible customer service or sales experience. Competencies/Skills Strong written, negotiation, and verbal skills. Good interpersonal skills. Strong knowledge of customer relations. Effective conflict resolution skills. Ability to multitask efficiently. Strong team collaboration capabilities. Good sense of judgment. Proficiency in math, writing, and Microsoft 365 (Outlook, Word, Excel, and PowerPoint). Physical, Mental and Environmental Requirements Physical Requirements: Prolonged periods of sitting at a desk or computer. Typing and using a computer keyboard for extended periods. Answering phone calls and communicating with customers via email. Ability to travel. Mental Requirements: Ability to concentrate for extended periods of time paying close attention to detail. Ability to handle multiple tasks simultaneously and manage time effectively. Ability to process information quickly and recommend solutions. Environmental Requirements: Working indoors in an office environment or remote location. Use of standard office equipment such as computers, phones, and printers. Interaction with team members. Occasionally interact with customers in person, via phone, or email. Certification Requirement Industry certification at the CAS (Certified Advertising Specialist) level. Supervisor Responsibilities None. Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.

Full job record

Job ID56875790a1b001ee3eaedba3bb118f1fbba0f588
Org ID119b9639-13bf-498b-9d89-b184ed31d024
Source ID3ae9b1f3-ad8c-4a65-aa01-f9752e669a9f
Board ID3ae9b1f3-ad8c-4a65-aa01-f9752e669a9f
Provideradp_workforcenow
Provider Job Key554104
TitleCustomer Relations Specialist Central/ Eastern worked hours
Normalized Title
Statusactive
Activeyes
Location TextWA, US, WA
Department
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionWA
CityWA
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5e084852-b8bf-47a9-816d-705268ccdb43&ccId=19000101_000001&lang=en_US&type=JS&jobId=554104&jwId=9201110513693_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5e084852-b8bf-47a9-816d-705268ccdb43&ccId=19000101_000001&lang=en_US&type=JS&jobId=554104&jwId=9201110513693_1
First Seen At2026-05-31 18:27:36Z
Last Seen At2026-06-06 11:51:29Z
Last Checked At2026-06-06 11:51:29Z
Last Changed At2026-06-06 11:51:29Z
Inactive At
Source Posted At2026-04-30 20:31:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=5e084852-b8bf-47a9-816d-705268ccdb43|19000101_000001/date=2026-06-06/2026-06-06T11-51-29-499Z-2a636b28981e24349006c9f4f2fd8ac7595fcc8f4f84df5c45eedf20e8e5df25.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><p data-pasted=\"true\">Join the largest privately held promotional products company in the US.</p><ul type=\"disc\"><li>Enjoy a competitive compensation package.</li><li>Full benefits package that includes Education Reimbursement and 401k (with match).</li><li>Click side bar links for more information about&nbsp;<a href=\"https://www.geiger.com/c/about-us\" target=\"_blank\">who we are</a> and&nbsp;<a href=\"https://www.geiger.com/c/why-promotional-products\" target=\"_blank\">what we do</a>.</li><li>Optional - Work remotely from home for added flexibility.</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Job Summary</strong></p><p style=\"margin-left:30.6pt;\">Serve as the primary contact for sales partners and their assigned sales volume using standardized processes and concepts.</p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Essential Functions</strong></p><p style=\"margin-left:30.6pt;\">Duties include but are not limited to:</p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Create and maintain solid professional relationships with assigned sales partners.</li><li style=\"margin-left:30.6pt;\">Identify the needs of these sales partners and their customers.</li><li style=\"margin-left:30.6pt;\">Understand the sales partners&rsquo; current sales figures and goals, and proactively assist them to meet or exceed these goals.</li><li style=\"margin-left:30.6pt;\">Provide aggressive competitive pricing through research and negotiation, especially when volume goes beyond special pricing with our Preferred Suppliers or when the sales partner requests are related to a competitive situation.</li><li style=\"margin-left:30.6pt;\">Obtain quotes and, when requested, prepare product presentations for clients.</li><li style=\"margin-left:30.6pt;\">Order self-promotion aids and spec samples for sales partners.</li><li style=\"margin-left:30.6pt;\">Provide sales partners with creative selling ideas and stay current with trends in the industry.</li><li style=\"margin-left:30.6pt;\">Attend supplier webinars, meetings, and industry events when they occur.</li><li style=\"margin-left:30.6pt;\">Provide timely and innovative solutions to the sales partner.</li><li style=\"margin-left:30.6pt;\">Educate sales partners on matters regarding products and services and assist with questions regarding Geiger processes.</li><li style=\"margin-left:30.6pt;\">Assist with the duplication of a previous customer order with guidance from sales partners.</li><li style=\"margin-left:30.6pt;\">Follow through on orders and questions pertaining to the assigned sales partners, from start to finish with the support of internal associates.</li><li style=\"margin-left:30.6pt;\">Perform maintenance on orders.</li><li style=\"margin-left:30.6pt;\">Correct and revise orders, research and answer commission questions, and make adjustments if needed.</li><li style=\"margin-left:30.6pt;\">Coordinate the art proofing process from suppliers to the sales partner and/or customer.</li><li style=\"margin-left:30.6pt;\">Proof orders for complete details related to product, pricing, decoration, and shipping accuracy.</li><li style=\"margin-left:30.6pt;\">Assist with expediting rush orders, including negotiating with suppliers on expedited shipping terms.</li><li style=\"margin-left:30.6pt;\">Conduct research and resolve problems presented by internal associates.</li><li style=\"margin-left:30.6pt;\">Develop knowledge of billing and receivable functions to ensure that orders are processed accurately in accordance with special customer needs.</li><li style=\"margin-left:30.6pt;\">Work with internal associates to set up and monitor special procedures required to meet customers&rsquo; specific needs.</li><li style=\"margin-left:30.6pt;\">Respond timely to incoming calls, emails, and messages with helpful answers and guidance.</li><li style=\"margin-left:30.6pt;\">May require travel to company events or industry trade shows.</li><li style=\"margin-left:30.6pt;\">Maintain regular communication with the direct Manager and or Regional Vice President of Sales for assistance in determining appropriate service guidelines and to discuss special requests or needs as necessary.</li><li style=\"margin-left:30.6pt;\">Assist assigned Region as requested by corporate management.</li><li style=\"margin-left:30.6pt;\">Perform other duties as assigned.</li></ul></div><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Education and Experience</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Duties require knowledge and proficiency in math, writing, technology, and communications. Specialized product and industry knowledge is necessary. Two years of progressively responsible customer service or sales experience.</li></ul></div><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Competencies/Skills</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Strong written, negotiation, and verbal skills. Good interpersonal skills. Strong knowledge of customer relations. Effective conflict resolution skills. Ability to multitask efficiently. Strong team collaboration capabilities. Good sense of judgment.</li><li style=\"margin-left:30.6pt;\">Proficiency in math, writing, and Microsoft 365 (Outlook, Word, Excel, and PowerPoint).&nbsp;</li></ul></div><p style=\"margin-left:30.6pt;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Physical, Mental and Environmental Requirements</strong></p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Physical Requirements:</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Prolonged periods of sitting at a desk or computer.&nbsp;</li><li style=\"margin-left:30.6pt;\">Typing and using a computer keyboard for extended periods.&nbsp;</li><li style=\"margin-left:30.6pt;\">Answering phone calls and communicating with customers via email. Ability to travel.</li></ul></div><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Mental Requirements:</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Ability to concentrate for extended periods of time paying close attention to detail.&nbsp;</li><li style=\"margin-left:30.6pt;\">Ability to handle multiple tasks simultaneously and manage time effectively.&nbsp;</li><li style=\"margin-left:30.6pt;\">Ability to process information quickly and recommend solutions.</li></ul></div><p style=\"margin-left:30.6pt;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Environmental Requirements:</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Working indoors in an office environment or remote location.&nbsp;</li><li style=\"margin-left:30.6pt;\">Use of standard office equipment such as computers, phones, and printers. Interaction with team members.&nbsp;</li><li style=\"margin-left:30.6pt;\">Occasionally interact with customers in person, via phone, or email.</li></ul></div><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Certification Requirement</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">Industry certification at the CAS (Certified Advertising Specialist) level.</li></ul></div><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Supervisor Responsibilities</strong></p><div style=\"margin-left:30.6pt;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:30.6pt;\">None.</li></ul></div><p><br></p><p>Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.</p></div></div></div></div></div></div></div></div>\n",
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