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    "requisitionDescription": "<div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.14.30/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><span style=\"font-family: 'times new roman',serif;\">&nbsp;</span></div><p data-pasted=\"true\"><span style=\"font-family: 'times new roman',serif;\">At Carillon Miami Wellness Resort, dining is more than service, it is an extension of our holistic wellness philosophy. We are seeking a polished and service-driven Server to deliver thoughtful, personalized dining experiences in a refined, guest-centered environment. This role is ideal for someone who values quality over speed, presence over pressure, and takes pride in creating meaningful guest connections.</span></p><p><span style=\"font-family: 'times new roman',serif;\">Our team members are empowered to provide attentive, intuitive service while maintaining a calm and balanced approach that reflects our commitment to wellness, work-life harmony, and elevated hospitality. If you thrive in a luxury setting where excellence, mindfulness, and genuine care define the guest experience, we invite you to join our team.</span></p><div><span style=\"font-family: 'times new roman',serif;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.14.30/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><ol style=\"list-style-type: upper-alpha;margin-left: 0.5in;\" id=\"isPasted\"><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Welcome and greet guests, making all guests feel comfortable.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Inform guests of specials and walks guest through the menu offerings.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Conversant and knowledgeable of all food and beverage products and services.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Takes food orders from guests and enters orders into the POS system, which relays the orders to the kitchen and the bar.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Up sells food and beverage menu items.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Attends on-going food and beverage training sessions.&nbsp;</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Delivers food and beverages from kitchen and bar to guests in a timely manner.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Performs side work at the start and end of each shift as required by service station assignments.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Maintains clean service area.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Monitors and observes guests dining experience.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Ensure guests are satisfied with the food, beverage and service.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Respond promptly and courteously to any requests.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Prepares and presents final bill, accepts, processes and secures final payment; makes changes (if applicable).</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Removes used tableware between courses and provides tableware for next course when requested by server.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Clears tables after guests. &nbsp;Take tableware to the dishwashing area and places silverware, dishes, glassware, etc in appropriate areas for washing.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Promptly cleans tabletops, chairs and booths between seatings.&nbsp;</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Checks floors, cleaning as required and resets and arranges tabletops.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Ready and willing to assist fellow servers as needed and server assistants with clearing and resetting.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Performs service recovery as required to ensure complete guest satisfaction.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Thanks guests for their visit and invites them to return.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Adheres to responsible alcohol service guidelines.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by management.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Ensures compliance with all cash handling and bill handling policies and procedures.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Understands and studies The Carillon Hotel and Spa nutrition philosophy, menu ingredients, as well as the Ranch&#39;s overall operation, philosophy, activities and services in order to better answer guest questions.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Adheres to The Carillon Hotel and Spa standards for guest service. Refers guest problems or complaints to supervisor, according to The Carillon Hotel and Spa guest problem resolution policy. Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. Performs other job-related duties as directed.</span></li></ol><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ol style=\"margin-bottom:0in;list-style-type: upper-roman;\"><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><strong><span style=\"font-size:15px;\">Education, Experience and Skill Requirement</span></strong></li></ol></div><ol style=\"list-style-type: upper-alpha;margin-left: 0.5in;\"><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Bi-lingual (English/Spanish) is a plus.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Must be able to learn and master POS system.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Must possess a personable, cheerful demeanor; be well groomed and able to remain calm under pressure.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Guest service skills or training are preferred.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">ServSafe certified.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Must be able to read, write and speak English.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Must possess pride in The Carillon Hotel and Spa&rsquo;s Standards of food service</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Must have at least 2-3 years experience as a server in upscale dining room and have knowledge of service procedures and functions.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Must be willing to work flexible hours, breakfast, lunch and/or dinner shifts weekends and holidays.</span></li></ol><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\"><span style=\"font-family: 'times new roman',serif;\">&nbsp;</span><span data-teams=\"true\" id=\"isPasted\"><strong><span style=\"font-family: 'times new roman',serif;\">Carillon Miami Wellness Resort is an equal opportunity employer.</span></strong></span></span></p></div></div>\n",
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