Senior Trainer (External)

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    "datePosted": "2026-04-17",
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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Job Title:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Senior Trainer</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Location:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Johannesburg, South Africa</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Working Hours:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> 27/4 Including weekends and Public Holidays</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">About Quantanite</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Quantanite is a multinational business process outsourcing and IT consultancy company headquartered in London, with offices in Dhaka, Johannesburg, and a growing presence in the US. We partner with global clients to deliver innovative customer experience and digital solutions.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Role Overview</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> The Senior Trainer will play a critical role in driving learning and development across the business. This role combines advanced facilitation, instructional design, and AI-driven digital learning to deliver impactful, scalable training solutions. The successful candidate will design and deliver engaging learning journeys, leverage technology for innovation, and measure training effectiveness to support business performance.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Partner with leadership, team leads, and QA to identify learning needs aligned with client and business objectives.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Design and deliver structured learning journeys (onboarding, upskilling, cross-training) blending ILT, VILT, and digital learning.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Facilitate engaging sessions using interactive methodologies, managing group dynamics to maximize learner participation.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Deliver both micro-sessions and extended programs, ensuring consistent learner engagement.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Coach and mentor learners beyond formal training sessions to reinforce capability growth.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Develop and update training content, transforming technical/complex information into clear, learner-friendly materials.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Use rapid authoring tools (e.g., Articulate 360, Rise, Captivate) for content development.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Leverage AI tools to create adaptive learning pathways, simulations, and microlearning modules.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Apply AI in content generation, role-play bots, and interactive scenarios while maintaining ethical standards.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Track, analyze, and report on training impact through dashboards and ROI-focused insights.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Continuously research, recommend, and implement modern learning practices and technologies.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span><br></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Candidate Profile</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Minimum 3 years’ experience in training, learning &amp; development, or instructional design.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Certified Outcomes-based Assessor and Moderator preferred.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Proven expertise in adult learning facilitation and group dynamics management.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong instructional design skills, with experience in storyboarding and content creation.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Familiarity with AI-powered LMS platforms and adaptive learning technologies.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Skilled in data-driven training evaluation and presenting insights to leadership.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Excellent communication, stakeholder engagement, and report writing skills.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Flexible and adaptable in a fast-paced, client-driven environment.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Previous BPO/call center experience advantageous.</span><br></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What We Offer</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Benefits:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Health Insurance, Funeral Cover, Group Life Cover and Provident Fund.</span></li>\n</ul>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Training:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Comprehensive technical and leadership training to support your growth.</span></li>\n</ul>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Career Growth:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Opportunities for career advancement into broader technical operations or leadership roles.</span></li>\n</ul>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Work Environment:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> A supportive and innovative culture with a focus on teamwork, learning, and continuous improvement.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</span></p>",
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