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Process Analyst - AI & Automation

A0043bc2 4b5c 4ec6 A834 1fbe01351540 19000101 000001 · Financial Center, Miami, FL, US, Miami, FL · Hybrid · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyA0043bc2 4b5c 4ec6 A834 1fbe01351540 19000101 000001
TitleProcess Analyst - AI & Automation
Normalized title-
Department / team-
LocationFinancial Center, FL, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-17 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyA0043bc2 4b5c 4ec6 A834 1fbe01351540 19000101 000001
Sourceddbbda96-ee4e-4f08-bf92-06f749788d21
ATS providerADP Workforce Now Recruiting

Description

Job Title Process Analyst - AI & Automation Banesco USA is seeking a Process Analyst - AI & Automation for our Business Process Unit. As our organization accelerates its digital evolution, we are moving toward intelligent, AI-driven orchestration. We are seeking a Process Analyst - AI & Automation to serve as the strategic architect of our workflows. In this role, you won't just 'fix' processes; you will reimagine them. You will sit at the intersection of business strategy and cutting-edge technology, acting as the critical link between the business and technical AI developers to identify automation opportunities and ensuring that our AI initiatives are not siloed experiments, but interconnected solutions that drive long-term value. If you have the analytical rigor of a Lean/Six Sigma expert and the visionary mindset of an AI strategist, we want to hear from you! Primary Job Duties Discovery & Interviewing : Conduct deep-dive interviews with process owners and stakeholders to uncover manual bottlenecks, data gaps, and operational inefficiencies, as well as map manual decision-making processes, identifying "low-variability" tasks ideal for AI automation vs. "high-judgment" tasks requiring human oversight. Analysis and Process Design : Adopt a systemic approach to identify the end-to-end process and friction points. Document "As-Is" and “To-Be” workflows, business requirements, KPIs for post-implementation performance tracking, and any additional supporting artifacts. Value Management & Continuous Improvement : Quantify the potential impact of improvements—including FTE savings, cycle time/waste reduction, and error mitigation. Define KPIs for efficiency and reports to track performance. Establish a permanent feedback loop where automation performance data triggers ongoing process refinements. Strategic Roadmap : Balance "quick win" automations with the need for scalable, robust process architecture. Help leadership prioritize the backlog by distinguishing foundational improvements from "hype" projects. Tool Orchestration : Recommend optimal technology solution (RPA, BPM, GenAI/LLMs). Ensure all AI developments are connected to the broader enterprise ecosystem, avoiding "siloed" solutions that create technical debt. Support Change Management : Partner with Change Management Lead to advocate for the user and monitor post-deployment effectiveness, usability, and model drift. Responsible for completing annual training program assigned. Performs other functions and/or duties as assigned. Job Requirements Experience : 5+ years in Process Improvement (Lean, Six Sigma, or BPM) with a proven track record in AI/Automation projects. Languages : Fluent in English; Spanish is a plus. Systems Thinking : Proven ability to map end-to-end value streams, identify dependencies, and look at the "whole picture" rather than individual tasks. AI Fluency : High-level understanding of AI capabilities (LLMs, NLP) and Automation (RPA, Low-code) without requiring programming skills. Risk Literacy : Risk-aware mindset regarding data integrity and process controls. Attention to Detail : Ability to manage complex, cross-departmental processes with extreme precision. Effective listener with good analytical skills and the ability to extract "tacit knowledge" from users who may not realize they are following a specific logic pattern Emotional Intelligence : Skilled at interviewing stakeholders and managing the "fear of automation" within teams. Resilience & Adaptability : Comfortable with ambiguity; able to pivot process designs as technology capabilities or business priorities change. Communication : Exceptional storytelling and presentation skills; ability to influence stakeholders at all levels. Strong verbal and written communication skills, ability to communicate at all levels of the organization. Strong analytical skills in order to detect and identify weaknesses in the bank’s systems and the ability to identify the root cause of the weakness. Ability to multi-task, with strong organization, time-management and prioritizing skills. Strong customer service skills, ensuring satisfaction of both internal and external customers. Ability to work and complete task producing high quality results within a fast-paced environment. Benefits & Perks Competitive base salary. Paid time off. Hybrid schedule. 401k with employer match. Tuition reimbursement. Paid parental leave. Medical, Dental, Vision. Life Insurance. Supplemental Insurances. Short-Term & Long-Term Disability Benefits. Free parking. On-site Cafeteria. About Us Banesco USA is part of Banesco International, a worldwide group of financial institutions with presence in 6 countries. As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today’s world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world. Our actions are rooted in our Values: Reliability, Responsibility, Quality and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark. At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us. #LI-HYBRID

Full job record

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TitleProcess Analyst - AI & Automation
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CountryUnited States
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First Seen At2026-05-31 18:58:07Z
Last Seen At2026-06-06 12:41:36Z
Last Checked At2026-06-06 12:41:36Z
Last Changed At2026-06-06 12:41:36Z
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    "requisitionDescription": "<p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;' data-pasted=\"true\">&nbsp;</p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse;width: 624px;\"><tbody><tr><td style=\"width: 22.9167%; padding: 0in 5.4pt; height: 0.3in;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:-5.25pt;text-align:justify;'><strong><span style='font-family:\"Arial\",sans-serif;'>Job Title</span></strong></p></td><td style=\"width: 77.0833%; padding: 0in 5.4pt; height: 0.3in;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-family:\"Arial\",sans-serif;'>Process Analyst - AI &amp; Automation</span></strong></p></td></tr><tr><td style=\"width: 22.9167%; padding: 0in 5.4pt; height: 0.3in;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:-5.25pt;text-align:justify;'><strong>&nbsp;</strong></p></td><td style=\"width: 77.0833%; padding: 0in 5.4pt; height: 0.3in;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p></td></tr></tbody></table><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;text-indent:.5in;'><span style='font-family:\"Arial\",sans-serif;'>Banesco USA is seeking a <strong><u>Process Analyst - AI &amp; Automation</u></strong> for our Business Process Unit.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;text-indent:.5in;'><span style='font-family:\"Arial\",sans-serif;'>As our organization accelerates its digital evolution, we are moving toward intelligent, AI-driven orchestration. We are seeking a <strong>Process Analyst - AI &amp; Automation</strong> to serve as the strategic architect of our workflows. In this role, you won&#39;t just &#39;fix&#39; processes; you will reimagine them. You will sit at the intersection of business strategy and cutting-edge technology, acting as the critical link between the business and technical AI developers to identify automation opportunities and ensuring that our AI initiatives are not siloed experiments, but interconnected solutions that drive long-term value. If you have the analytical rigor of a Lean/Six Sigma expert and the visionary mindset of an AI strategist, <em><u>we want to hear from you!</u></em></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><u><span style='font-family:\"Arial\",sans-serif;'>Primary Job Duties</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Discovery &amp; Interviewing</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Conduct deep-dive interviews with process owners and stakeholders to uncover manual bottlenecks, data gaps, and operational inefficiencies, as well as map manual decision-making processes, identifying &quot;low-variability&quot; tasks ideal for AI automation vs. &quot;high-judgment&quot; tasks requiring human oversight.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Analysis and Process Design</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Adopt a systemic approach to identify the end-to-end process and friction points. Document &quot;As-Is&quot; and &ldquo;To-Be&rdquo; workflows, business requirements, KPIs for post-implementation performance tracking, and any additional supporting artifacts.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Value Management &amp; Continuous Improvement</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Quantify the potential impact of improvements&mdash;including FTE savings, cycle time/waste reduction, and error mitigation. Define KPIs for efficiency and reports to track performance. Establish a permanent feedback loop where automation performance data triggers ongoing process refinements.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Strategic Roadmap</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Balance &quot;quick win&quot; automations with the need for scalable, robust process architecture. Help leadership prioritize the backlog by distinguishing foundational improvements from &quot;hype&quot; projects.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Tool Orchestration</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Recommend optimal technology solution (RPA, BPM, GenAI/LLMs). Ensure all AI developments are connected to the broader enterprise ecosystem, avoiding &quot;siloed&quot; solutions that create technical debt.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Support Change Management</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Partner with Change Management Lead to advocate for the user and monitor post-deployment effectiveness, usability, and model drift.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><span style='font-family:\"Arial\",sans-serif;'>Responsible for completing annual training program assigned.</span></li></ul><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Performs other functions and/or duties as assigned.&nbsp;</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><u><span style='font-family:\"Arial\",sans-serif;'>Job Requirements&nbsp;</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Experience</span></strong><span style='font-family:\"Arial\",sans-serif;'>: 5+ years in Process Improvement (Lean, Six Sigma, or BPM) with a proven track record in AI/Automation projects.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Languages</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Fluent in English; Spanish is a plus.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Systems Thinking</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Proven ability to map end-to-end value streams, identify dependencies, and look at the &quot;whole picture&quot; rather than individual tasks.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>AI Fluency</span></strong><span style='font-family:\"Arial\",sans-serif;'>: High-level understanding of AI capabilities (LLMs, NLP) and Automation (RPA, Low-code) without requiring programming skills.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Risk Literacy</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Risk-aware mindset regarding data integrity and process controls.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Attention to Detail</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Ability to manage complex, cross-departmental processes with extreme precision. Effective listener with good analytical skills and the ability to extract &quot;tacit knowledge&quot; from users who may not realize they are following a specific logic pattern</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Emotional Intelligence</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Skilled at interviewing stakeholders and managing the &quot;fear of automation&quot; within teams.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Resilience &amp; Adaptability</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Comfortable with ambiguity; able to pivot process designs as technology capabilities or business priorities change.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><strong><span style='font-family:\"Arial\",sans-serif;'>Communication</span></strong><span style='font-family:\"Arial\",sans-serif;'>: Exceptional storytelling and presentation skills; ability to influence stakeholders at all levels.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><span style='font-family:\"Arial\",sans-serif;'>Strong verbal and written communication skills, ability to communicate at all levels of the organization.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><span style='font-family:\"Arial\",sans-serif;'>Strong analytical skills in order to detect and identify weaknesses in the bank&rsquo;s systems and the ability to identify the root cause of the weakness.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><span style='font-family:\"Arial\",sans-serif;'>Ability to multi-task, with strong organization, time-management and prioritizing skills.&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;line-height:115%;\"><span style='font-family:\"Arial\",sans-serif;'>Strong customer service skills, ensuring satisfaction of both internal and external customers.&nbsp;</span></li></ul><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Ability to work and complete task producing high quality results within a fast-paced environment.&nbsp;</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><u><span style='font-family:\"Arial\",sans-serif;'>Benefits &amp; Perks</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'>&nbsp;</p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Competitive base salary.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Paid time off.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Hybrid schedule.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>401k with employer match.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Tuition reimbursement.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Paid parental leave.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Medical, Dental, Vision.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Life Insurance.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Supplemental Insurances.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Short-Term &amp; Long-Term Disability Benefits.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>Free parking.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;'>On-site Cafeteria.</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><u><span style='font-family:\"Arial\",sans-serif;'>&nbsp;</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><u><span style='font-family:\"Arial\",sans-serif;'>&nbsp;</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><u><span style='font-family:\"Arial\",sans-serif;'>About Us&nbsp;</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><u><span style='font-family:\"Arial\",sans-serif;'>&nbsp;</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><u><span style='font-family:\"Arial\",sans-serif;'>&nbsp;</span></u></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#212121;'>Banesco USA is part of Banesco International, a worldwide group of financial institutions with presence in 6 countries.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#212121;'>As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today&rsquo;s world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#212121;'>Our actions are rooted in our Values: Reliability, Responsibility, Quality and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#212121;'>At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market&nbsp;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>leader and we invite you to join us.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:white;'>#LI-HYBRID</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><br></p>\n",
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