uBreakiFix - Store Lead

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  "last_changed_at": "2026-05-30T05:47:00.705Z",
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  "location": {
    "raw": "Franklin, Tennessee, 37067, United States",
    "city": "Franklin",
    "region": null,
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  "inferred_at": "2026-06-06T10:33:04.389Z",
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    "countries": [
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  "salary_period": "hour",
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  "salary_currency": "USD"
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    "location": {
      "city": "Franklin",
      "state": "Tennessee"
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    "departmentLabel": "Operations",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Franklin",
      "state": "Tennessee",
      "postalCode": "37067",
      "addressCountry": "United States"
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    "datePosted": "2026-05-12",
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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">uBreakiFix by Asurion – Store Lead</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Why Join Us:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Comprehensive benefits; including: Life insurance, Vision insurance, Dental insurance, and health insurance.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Paid time off.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Continuous training to enhance your skill set.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Competitive hourly compensation and benefits package.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Prospects for career growth based on your preferences.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Skill development and practical training.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Position Type:</span><span style=\"font-family: Arial, sans-serif\"><span> </span>W2 Employee</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Compensation:</span><span style=\"font-family: Arial, sans-serif\"><span> </span>up to $17 per hour plus monthly incentives</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-style: italic\">Don't miss the chance to be part of our expanding network of uBreakiFix retail stores, dedicated to providing device repair services within local communities. This is a fantastic opportunity for individuals of all skill levels to join our team.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">In this role, you'll serve as a Lead:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Drive sales and customer service metrics by motivating technicians and holding them accountable for their performance.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Demonstrate an understanding of sales behaviors and customer service best practices, ensuring that Technicians are well-versed in the Connected Home product and the 'Serve, Solve, and Sell' approach.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Train and develop the Tech team.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Act as the point of contact for dispatched technicians.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Implement new processes.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Participate in daily/weekly meetings with Operational leadership.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">As a Retail and Repair Tech, your responsibilities include:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Learning and applying the details of the Connected Home product, understanding the customer's technology, and offering and selling protection/tech support solutions.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Consulting with customers to identify issues or explain repair procedures.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Repairing devices, addressing cracked glass, and conducting pre- and post-repair testing.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Applying sales experience to consistently promote the Connected Home product and employ the 'Serve, Solve, and Sell' approach.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Experience Requirements:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Demonstrated experience as a Team Leader/Supervisor.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Highly recommended experience in sales and customer service.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Essential experience with device repair, including computers, laptops, tablets, phones, hardware, software, and phone screen LCD replacement.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Past experience with ability to frequently lift and move items weighing more than 50 pounds.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">This is a full-time position with varying schedules. Working days and hours are Monday to Saturday from 10 am to 7 pm, and Sundays from 12 pm to 5 pm.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Deal-Breaker Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A high school diploma or equivalent is required.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A valid state driver's license and a clean driving record are required.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Successful completion of a background check and drug screening.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Flexibility to work variable hours, including weekends and evenings.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Legal authorization to work in the United States.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-style: italic\">uBreakiFix is an equal-opportunity employer, dedicated to offering equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.</span></p>",
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