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HomeCompaniesHza Fa Us1 Oraclecloud Com CX 2024MS HCM Functional Support Consultant

MS HCM Functional Support Consultant

Hza Fa Us1 Oraclecloud Com CX 2024 · United States; USA - Houston Office · Remote · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHza Fa Us1 Oraclecloud Com CX 2024
TitleMS HCM Functional Support Consultant
Normalized title-
Department / teamManaged Services/Support
LocationUnited States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-16 / 2026-06-16
Changed / last seen2026-06-16 / 2026-06-19

Related slices

PageWhat it containsOpen
Company jobsActive postings from Hza Fa Us1 Oraclecloud Com CX 2024.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in Managed Services/Support.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHza Fa Us1 Oraclecloud Com CX 2024
Source53487299-1ef6-4ad5-8940-8eb11fe7d593
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description This role involves providing functional support to managed services customers across Oracle EBS and Oracle Fusion HCM, covering Core HR, Benefits, Compensation, and Payroll modules. This will involve dealing with incidents, requests, changes and problems while liaising with technical support and service delivery teams. The role is predominantly remote though it may involve occasional visit to internal offices and client sites. Responsibilities Enter R Key responsibilities End-to-end support of Oracle customers through Incident, Problem and Change management. Ad hoc project requirements (providing estimates and implementing changes) Providing advice and guidance to customers verbally or in writing on a timely basis, according to defined SLAs. Maintain a record of all communication and actions in inoapps IT Service Management and other time tracking applications. Take the lead on individual service improvement initiatives as requested and ensure their successful and timely delivery. Proactively identify and drive automation opportunities to improve team efficiency including the use of AI where appropriate. Proactively analyse and identify recurring Incidents and Problems to fix problem, provide workarounds and/or create knowledge document in line with problem management practices. Identify and contribute towards continuous improvement of Standard Operating Procedures and Support Documentation. Identify and manage risks to the customer and/or escalate to Service Delivery Manager / Customer Success Manager. Provide technical input to client reviews. Maintain and develop technical knowledge and skills. Assist in functional pre-sales and support transitions. Provide support on a 24x7 basis via shift rotation. Evaluate and promote new technologies and enhancements. Qualifications Enter Qualification Must have skills/modules 8+ years of experience providing functional support for Oracle HCM projects within Oracle E‑Business Suite and Oracle Fusion. Excellent communication and customer engagement skills. Experience of working in a managed services team. Nice to have skills/modules Functional understanding, along with exposure to areas such as Human Resources and Payroll as well as writing SQL queries. ITIL awareness and experience. Certified by Oracle in multiple Oracle Cloud HCM modules with a commitment to continued learning and certification. Company We focus exclusively on delivering innovative Oracle On-Premises and Oracle Cloud applications and technology solutions for our clients, which deliver operational excellence and maximise the benefits of their Oracle investment. Choose Inoapps and we'll support you throughout your Oracle journey, working in partnership to deliver superior solutions with lasting value.

Full job record

Job ID55f864d3d2eb34b7016adc56a3b4c73fa2ffd0af
Org ID0a94a4ec-a3f2-4ec4-9405-e1fe274d7aad
Source ID53487299-1ef6-4ad5-8940-8eb11fe7d593
Board ID53487299-1ef6-4ad5-8940-8eb11fe7d593
Provideroracle_hcm
Provider Job Key554
TitleMS HCM Functional Support Consultant
Normalized Title
Statusactive
Activeyes
Location TextUnited States; USA - Houston Office
DepartmentManaged Services/Support
Team
Employment Type
Workplace Typeremote
Remote Policyremote
CountryUnited States
Region
City
Salary RawDescription This role involves providing functional support to managed services customers across Oracle EBS and Oracle Fusion HCM, covering Core HR, Benefits, Compensation, and Payroll modules. This will involve dealing with incidents, requests, changes and problems while liaising with technical support and service delivery teams. The role is predominantly remote though it may involve occasional visit to internal offices and client sites. Responsibilities Enter R Key responsibilities End-to-end support of Oracle customers through Incident, Problem and Change management. Ad hoc project requirements (providing estimates and implementing changes) Providing advice and guidance to customers verbally or in writing on a timely basis, according to defined SLAs. Maintain a record of all communication and actions in inoapps IT Service Management and other time tracking applications. Take the lead on individual service improvement initiatives as requested and ensure their successful and timely delivery. Proactively identify and drive automation opportunities to improve team efficiency including the use of AI where appropriate. Proactively analyse and identify recurring Incidents and Problems to fix problem, provide workarounds and/or create knowledge document in line with problem management practices. Identify and contribute towards continuous improvement of Standard Operating Procedures and Support Documentation. Identify and manage risks to the customer and/or escalate to Service Delivery Manager / Customer Success Manager. Provide technical input to client reviews. Maintain and develop technical knowledge and skills. Assist in functional pre-sales and support transitions. Provide support on a 24x7 basis via shift rotation. Evaluate and promote new technologies and enhancements. Qualifications Enter Qualification Must have skills/modules 8+ years of experience providing functional support for Oracle HCM projects within Oracle E‑Business Suite and Oracle Fusion. Excellent communication and customer engagement skills. Experience of working in a managed services team. Nice to have skills/modules Functional understanding, along with exposure to areas such as Human Resources and Payroll as well as writing SQL queries. ITIL awareness and experience. Certified by Oracle in multiple Oracle Cloud HCM modules with a commitment to continued learning and certification. Company We focus exclusively on delivering innovative Oracle On-Premises and Oracle Cloud applications and technology solutions for our clients, which deliver operational excellence and maximise the benefits of their Oracle investment. Choose Inoapps and we'll support you throughout your Oracle journey, working in partnership to deliver superior solutions with lasting value.
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://hza.fa.us1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2024/job/554
Apply URLhttps://hza.fa.us1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2024/job/554
First Seen At2026-06-16 11:22:12Z
Last Seen At2026-06-19 11:28:14Z
Last Checked At2026-06-19 11:28:14Z
Last Changed At2026-06-16 11:22:12Z
Inactive At
Source Posted At2026-06-16 10:07:09Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hza.fa.us1.oraclecloud.com|CX_2024/date=2026-06-19/2026-06-19T11-28-08-316Z-e0defe5845c62cef1ace25aed6e2a9b85aa2252c3c9bc4f44effafd089a14cff.json
Event Fields
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Extensions
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Native Structured
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