Home › Companies › Hza Fa Us1 Oraclecloud Com CX 2024 › MS HCM Functional Support Consultant
MS HCM Functional Support Consultant
Hza Fa Us1 Oraclecloud Com CX 2024 · United States; USA - Houston Office · Remote · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hza Fa Us1 Oraclecloud Com CX 2024 |
| Title | MS HCM Functional Support Consultant |
| Normalized title | - |
| Department / team | Managed Services/Support |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-16 / 2026-06-16 |
| Changed / last seen | 2026-06-16 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hza Fa Us1 Oraclecloud Com CX 2024. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Managed Services/Support. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hza Fa Us1 Oraclecloud Com CX 2024 |
| Source | 53487299-1ef6-4ad5-8940-8eb11fe7d593 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
This role involves providing functional support to managed services customers across Oracle EBS and Oracle Fusion HCM, covering Core HR, Benefits, Compensation, and Payroll modules.
This will involve dealing with incidents, requests, changes and problems while liaising with technical support and service delivery teams.
The role is predominantly remote though it may involve occasional visit to internal offices and client sites.
Responsibilities
Enter R
Key responsibilities
End-to-end support of Oracle customers through Incident, Problem and Change management.
Ad hoc project requirements (providing estimates and implementing changes)
Providing advice and guidance to customers verbally or in writing on a timely basis, according to defined SLAs.
Maintain a record of all communication and actions in inoapps IT Service Management and other time tracking applications.
Take the lead on individual service improvement initiatives as requested and ensure their successful and timely delivery.
Proactively identify and drive automation opportunities to improve team efficiency including the use of AI where appropriate.
Proactively analyse and identify recurring Incidents and Problems to fix problem, provide workarounds and/or create knowledge document in line with problem management practices.
Identify and contribute towards continuous improvement of Standard Operating Procedures and Support Documentation.
Identify and manage risks to the customer and/or escalate to Service Delivery Manager / Customer Success Manager.
Provide technical input to client reviews.
Maintain and develop technical knowledge and skills.
Assist in functional pre-sales and support transitions.
Provide support on a 24x7 basis via shift rotation.
Evaluate and promote new technologies and enhancements.
Qualifications
Enter Qualification
Must have skills/modules
8+ years of experience providing functional support for Oracle HCM projects within Oracle E‑Business Suite and Oracle Fusion.
Excellent communication and customer engagement skills.
Experience of working in a managed services team.
Nice to have skills/modules
Functional understanding, along with exposure to areas such as Human Resources and Payroll as well as writing SQL queries.
ITIL awareness and experience.
Certified by Oracle in multiple Oracle Cloud HCM modules with a commitment to continued learning and certification.
Company
We focus exclusively on delivering innovative Oracle On-Premises and Oracle Cloud applications and technology solutions for our clients, which deliver operational excellence and maximise the benefits of their Oracle investment. Choose Inoapps and we'll support you throughout your Oracle journey, working in partnership to deliver superior solutions with lasting value.
Full job record
| Job ID | 55f864d3d2eb34b7016adc56a3b4c73fa2ffd0af |
| Org ID | 0a94a4ec-a3f2-4ec4-9405-e1fe274d7aad |
| Source ID | 53487299-1ef6-4ad5-8940-8eb11fe7d593 |
| Board ID | 53487299-1ef6-4ad5-8940-8eb11fe7d593 |
| Provider | oracle_hcm |
| Provider Job Key | 554 |
| Title | MS HCM Functional Support Consultant |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | United States; USA - Houston Office |
| Department | Managed Services/Support |
| Team | — |
| Employment Type | — |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | Description This role involves providing functional support to managed services customers across Oracle EBS and Oracle Fusion HCM, covering Core HR, Benefits, Compensation, and Payroll modules. This will involve dealing with incidents, requests, changes and problems while liaising with technical support and service delivery teams. The role is predominantly remote though it may involve occasional visit to internal offices and client sites. Responsibilities Enter R Key responsibilities End-to-end support of Oracle customers through Incident, Problem and Change management. Ad hoc project requirements (providing estimates and implementing changes) Providing advice and guidance to customers verbally or in writing on a timely basis, according to defined SLAs. Maintain a record of all communication and actions in inoapps IT Service Management and other time tracking applications. Take the lead on individual service improvement initiatives as requested and ensure their successful and timely delivery. Proactively identify and drive automation opportunities to improve team efficiency including the use of AI where appropriate. Proactively analyse and identify recurring Incidents and Problems to fix problem, provide workarounds and/or create knowledge document in line with problem management practices. Identify and contribute towards continuous improvement of Standard Operating Procedures and Support Documentation. Identify and manage risks to the customer and/or escalate to Service Delivery Manager / Customer Success Manager. Provide technical input to client reviews. Maintain and develop technical knowledge and skills. Assist in functional pre-sales and support transitions. Provide support on a 24x7 basis via shift rotation. Evaluate and promote new technologies and enhancements. Qualifications Enter Qualification Must have skills/modules 8+ years of experience providing functional support for Oracle HCM projects within Oracle E‑Business Suite and Oracle Fusion. Excellent communication and customer engagement skills. Experience of working in a managed services team. Nice to have skills/modules Functional understanding, along with exposure to areas such as Human Resources and Payroll as well as writing SQL queries. ITIL awareness and experience. Certified by Oracle in multiple Oracle Cloud HCM modules with a commitment to continued learning and certification. Company We focus exclusively on delivering innovative Oracle On-Premises and Oracle Cloud applications and technology solutions for our clients, which deliver operational excellence and maximise the benefits of their Oracle investment. Choose Inoapps and we'll support you throughout your Oracle journey, working in partnership to deliver superior solutions with lasting value. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://hza.fa.us1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2024/job/554 |
| Apply URL | https://hza.fa.us1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2024/job/554 |
| First Seen At | 2026-06-16 11:22:12Z |
| Last Seen At | 2026-06-19 11:28:14Z |
| Last Checked At | 2026-06-19 11:28:14Z |
| Last Changed At | 2026-06-16 11:22:12Z |
| Inactive At | — |
| Source Posted At | 2026-06-16 10:07:09Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hza.fa.us1.oraclecloud.com|CX_2024/date=2026-06-19/2026-06-19T11-28-08-316Z-e0defe5845c62cef1ace25aed6e2a9b85aa2252c3c9bc4f44effafd089a14cff.json |
Event Fields
{
"content_hash": "643c28cd648cb2a3d3add3202eb7912601ac5e453a55bc974b2b192ae0949b07",
"source_hash": "1d2e2678b4261e067aa2a05d6fe4116d6648b3e6fa0b6d92da493fee1dc4ccea",
"last_changed_at": "2026-06-16T11:22:12.182Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "United States",
"city": null,
"region": null,
"country": "United States",
"is_remote": true,
"confidence": 0.8
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-19T11:28:14.646Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "United States",
"city": null,
"region": null,
"country": "United States",
"is_remote": true,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": "remote",
"salary_period": "hour",
"workplace_type": "remote",
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"Id": "554",
"Title": "MS HCM Functional Support Consultant",
"media": [],
"skills": [],
"JobType": null,
"Category": "Managed Services/Support",
"JobGrade": null,
"JobLevel": null,
"JobShift": null,
"WorkDays": null,
"WorkHours": null,
"WorkYears": null,
"Department": null,
"HotJobFlag": false,
"StudyLevel": null,
"WorkMonths": null,
"WorkerType": null,
"GeographyId": 300000000197317,
"JobFamilyId": 300000030829098,
"JobFunction": null,
"JobSchedule": null,
"BusinessUnit": null,
"ContractType": null,
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": null,
"Region1": null,
"Region2": null,
"Region3": null,
"Building": null,
"Latitude": "",
"Longitude": "",
"LocationId": 300000047465543,
"PostalCode": null,
"TownOrCity": null,
"AddressLine1": null,
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "USA - Houston Office"
}
],
"ContentLocale": "en",
"HiringManager": null,
"LegalEmployer": null,
"RequisitionId": 300000055860034,
"WorkplaceType": "Remote",
"BusinessUnitId": 300000004049017,
"OrganizationId": 300000047465909,
"GeographyNodeId": 100000104992751,
"JobFunctionCode": null,
"LegalEmployerId": 300000004049107,
"PrimaryLocation": "United States",
"RequisitionType": "Standard",
"NumberOfOpenings": null,
"WorkplaceTypeCode": "ORA_REMOTE",
"BeFirstToApplyFlag": false,
"otherWorkLocations": [],
"secondaryLocations": [],
"ExternalContactName": null,
"ShortDescriptionStr": "This role involves providing functional support to managed services customers across Oracle EBS and Oracle Fusion HCM, covering Core HR, Benefits, Compensation, and Payroll modules.\nThis will involve dealing with incidents, requests, changes and problems while liaising with technical support and service delivery teams.\nThe role is predominantly remote though it may involve occasional visit to internal offices and client sites.\n",
"ExternalContactEmail": null,
"ExternalPostedEndDate": null,
"OtherRequisitionTitle": null,
"requisitionFlexFields": [],
"ApplyWhenNotPostedFlag": false,
"DomesticTravelRequired": null,
"ExternalDescriptionStr": "<div>\n <table>\n <tbody>\n <tr>\n <td>\n <p>This role involves providing functional support to managed services customers across Oracle EBS and Oracle Fusion HCM, covering Core HR, Benefits, Compensation, and Payroll modules.</p>\n <p>This will involve dealing with incidents, requests, changes and problems while liaising with technical support and service delivery teams.</p></td>\n </tr>\n </tbody>\n </table>\n</div>\n<p>The role is predominantly remote though it may involve occasional visit to internal offices and client sites.</p>",
"ObjectVerNumberProfile": "2",
"PrimaryLocationCountry": "US",
"CorporateDescriptionStr": "<body> \n <span style=\"font-style: normal; font-weight: 400; text-decoration-style: initial; text-decoration-color: initial\">We focus exclusively on delivering innovative Oracle On-Premises and Oracle Cloud applications and technology solutions for our clients, which deliver operational excellence and maximise the benefits of their Oracle investment. Choose Inoapps and we'll support you throughout your Oracle journey, working in partnership to deliver superior solutions with lasting value.</span> \n</body>",
"ExternalPostedStartDate": "2026-06-16T10:07:09+00:00",
"ExternalQualificationsStr": "<p>Enter Qualification</p>\n<table>\n <tbody>\n <tr>\n <td><strong>Must have skills/modules</strong></td>\n <td>\n <ul>\n <li>8+ years of experience providing functional support for Oracle HCM projects within Oracle E‑Business Suite and Oracle Fusion.</li>\n <li>Excellent communication and customer engagement skills.</li>\n <li>Experience of working in a managed services team.</li>\n </ul></td>\n </tr>\n <tr>\n <td><strong>Nice to have skills/modules</strong></td>\n <td>\n <ul>\n <li>Functional understanding, along with exposure to areas such as Human Resources and Payroll as well as writing SQL queries.</li>\n <li>ITIL awareness and experience.</li>\n <li>Certified by Oracle in multiple Oracle Cloud HCM modules with a commitment to continued learning and certification.</li>\n </ul></td>\n </tr>\n </tbody>\n</table>\n<p> </p>",
"InternalQualificationsStr": "<p>Enter Qualification</p>\n<table>\n <tbody>\n <tr>\n <td><strong>Must have skills/modules</strong></td>\n <td>\n <ul>\n <li>8+ years of experience providing functional support for Oracle HCM projects within Oracle E‑Business Suite and Oracle Fusion.</li>\n <li>Excellent communication and customer engagement skills.</li>\n <li>Experience of working in a managed services team.</li>\n </ul></td>\n </tr>\n <tr>\n <td><strong>Nice to have skills/modules</strong></td>\n <td>\n <ul>\n <li>Functional understanding, along with exposure to areas such as Human Resources and Payroll as well as writing SQL queries.</li>\n <li>ITIL awareness and experience.</li>\n <li>Certified by Oracle in multiple Oracle Cloud HCM modules with a commitment to continued learning and certification.</li>\n </ul></td>\n </tr>\n </tbody>\n</table>\n<p> </p>",
"OrganizationDescriptionStr": "",
"primaryLocationCoordinates": [
{
"Latitude": "39.82844",
"Longitude": "-98.57939",
"CountryCode": "US",
"GeographyId": 300000000197317,
"GeographyNodeId": 100000104992751
}
],
"ExternalResponsibilitiesStr": "<p>Enter R</p>\n<table>\n <tbody>\n <tr>\n <td><strong>Key responsibilities</strong></td>\n <td>\n <ul>\n <li>End-to-end support of Oracle customers through Incident, Problem and Change management.</li>\n <li>Ad hoc project requirements (providing estimates and implementing changes)</li>\n <li>Providing advice and guidance to customers verbally or in writing on a timely basis, according to defined SLAs.</li>\n <li>Maintain a record of all communication and actions in inoapps IT Service Management and other time tracking applications.</li>\n <li>Take the lead on individual service improvement initiatives as requested and ensure their successful and timely delivery.</li>\n <li>Proactively identify and drive automation opportunities to improve team efficiency including the use of AI where appropriate. </li>\n <li>Proactively analyse and identify recurring Incidents and Problems to fix problem, provide workarounds and/or create knowledge document in line with problem management practices.</li>\n <li>Identify and contribute towards continuous improvement of Standard Operating Procedures and Support Documentation.</li>\n <li>Identify and manage risks to the customer and/or escalate to Service Delivery Manager / Customer Success Manager.</li>\n <li>Provide technical input to client reviews.</li>\n <li>Maintain and develop technical knowledge and skills.</li>\n <li>Assist in functional pre-sales and support transitions.</li>\n <li>Provide support on a 24x7 basis via shift rotation.</li>\n <li>Evaluate and promote new technologies and enhancements.</li>\n </ul></td>\n </tr>\n <tr>\n <td> </td>\n <td> </td>\n </tr>\n <tr>\n <td> </td>\n <td> </td>\n </tr>\n </tbody>\n</table>\n<p> </p>",
"InternalResponsibilitiesStr": "<p>Enter R</p>\n<table>\n <tbody>\n <tr>\n <td><strong>Key responsibilities</strong></td>\n <td>\n <ul>\n <li>End-to-end support of Oracle customers through Incident, Problem and Change management.</li>\n <li>Ad hoc project requirements (providing estimates and implementing changes)</li>\n <li>Providing advice and guidance to customers verbally or in writing on a timely basis, according to defined SLAs.</li>\n <li>Maintain a record of all communication and actions in inoapps IT Service Management and other time tracking applications.</li>\n <li>Take the lead on individual service improvement initiatives as requested and ensure their successful and timely delivery.</li>\n <li>Proactively identify and drive automation opportunities to improve team efficiency including the use of AI where appropriate. </li>\n <li>Proactively analyse and identify recurring Incidents and Problems to fix problem, provide workarounds and/or create knowledge document in line with problem management practices.</li>\n <li>Identify and contribute towards continuous improvement of Standard Operating Procedures and Support Documentation.</li>\n <li>Identify and manage risks to the customer and/or escalate to Service Delivery Manager / Customer Success Manager.</li>\n <li>Provide technical input to client reviews.</li>\n <li>Maintain and develop technical knowledge and skills.</li>\n <li>Assist in functional pre-sales and support transitions.</li>\n <li>Provide support on a 24x7 basis via shift rotation.</li>\n <li>Evaluate and promote new technologies and enhancements.</li>\n </ul></td>\n </tr>\n <tr>\n <td> </td>\n <td> </td>\n </tr>\n <tr>\n <td> </td>\n <td> </td>\n </tr>\n </tbody>\n</table>\n<p> </p>",
"InternationalTravelRequired": null
},
"list_job": {
"Id": "554",
"Title": "MS HCM Functional Support Consultant",
"JobType": null,
"Distance": 1781568000000,
"JobShift": null,
"Language": "US",
"WorkDays": null,
"JobFamily": null,
"Relevancy": 9,
"WorkHours": null,
"Department": null,
"HotJobFlag": false,
"PostedDate": "2026-06-16",
"StudyLevel": null,
"WorkerType": null,
"GeographyId": 300000000197317,
"JobFunction": null,
"JobSchedule": null,
"BusinessUnit": null,
"ContractType": null,
"ManagerLevel": null,
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": null,
"Region1": null,
"Region2": null,
"Region3": null,
"Building": null,
"Latitude": null,
"Longitude": null,
"LocationId": 300000047465543,
"PostalCode": null,
"TownOrCity": null,
"AddressLine1": null,
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": null
}
],
"LegalEmployer": null,
"MediaThumbURL": null,
"WorkplaceType": "Remote",
"BusinessUnitId": 300000004049017,
"OrganizationId": 300000047465909,
"PostingEndDate": null,
"LegalEmployerId": 300000004049107,
"PrimaryLocation": "United States",
"WorkDurationYears": null,
"WorkplaceTypeCode": "ORA_REMOTE",
"BeFirstToApplyFlag": false,
"WorkDurationMonths": null,
"otherWorkLocations": [],
"secondaryLocations": [],
"ShortDescriptionStr": "This role involves providing functional support to managed services customers across Oracle EBS and Oracle Fusion HCM, covering Core HR, Benefits, Compensation, and Payroll modules.\nThis will involve dealing with incidents, requests, changes and problems while liaising with technical support and service delivery teams.\nThe role is predominantly remote though it may involve occasional visit to internal offices and client sites.\n",
"requisitionFlexFields": [],
"DomesticTravelRequired": null,
"PrimaryLocationCountry": "US",
"ExternalQualificationsStr": null,
"ExternalResponsibilitiesStr": null,
"InternationalTravelRequired": null
},
"detail_meta": {
"url": "https://hza.fa.us1.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%22554%22,siteNumber=CX_2024",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 9923
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/55f864d3d2eb34b7016adc56a3b4c73fa2ffd0af?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/0a94a4ec-a3f2-4ec4-9405-e1fe274d7aadJSONGET https://api.bluedoor.sh/job-postings/v1/sources/53487299-1ef6-4ad5-8940-8eb11fe7d593JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/55f864d3d2eb34b7016adc56a3b4c73fa2ffd0af/eventsJSON