Strategic Account Manager, Premier

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    "datePosted": "2026-03-03T05:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>Hayward Holdings Inc. (NYSE: HAYW) is the largest manufacturer of residential swimming pool equipment in the world, with a growing presence in the commercial pool market.</p>\n<p> </p>\n<p>The <strong>Strategic Accounts Manager (SAM)</strong> is a senior individual contributor responsible for owning growth, retention, and execution within assigned enterprise platform accounts. This role builds multi-level customer relationships, drives disciplined account planning, and coordinates cross-functional resources to deliver measurable revenue growth, conversion wins, and strong customer experience outcomes.</p>\n<p> </p>\n<p>This is a high-impact role focused on execution excellence within Hayward’s most strategic national accounts.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li><p>Own revenue growth, retention, and margin performance within assigned strategic accounts.</p></li>\n <li><p>Serve as the primary day-to-day point of contact across executive, operations, procurement, and service stakeholders.</p></li>\n <li><p>Build and execute annual account plans aligned to conversion priorities and growth targets.</p></li>\n <li><p>Maintain a structured pipeline for conversions, upsell, and cross-sell opportunities.</p></li>\n <li><p>Lead conversion initiatives, rollout plans, and multi-location adoption efforts.</p></li>\n <li><p>Coordinate cross-functional execution with Sales Ops, Customer Service, Technical Support, Marketing, Product, Quality, and Training.</p></li>\n <li><p>Deliver accurate forecasting, CRM updates, and pipeline reporting.</p></li>\n <li><p>Capture and communicate actionable customer insights to improve product, service, and training performance.</p></li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li><p>5+ years of experience in strategic accounts, key accounts, or complex B2B sales.</p></li>\n <li><p>Proven ability to influence multi-stakeholder organizations and drive adoption across locations.</p></li>\n <li><p>Strong account planning, pipeline management, and forecasting discipline.</p></li>\n <li><p>Demonstrated cross-functional coordination and execution capability.</p></li>\n <li><p>Executive-level communication skills and professional customer presence.</p></li>\n <li><p>Strong analytical skills with the ability to build ROI-based value narratives.</p></li>\n <li><p>High travel capability (70–80%).</p></li>\n <li><p>CRM proficiency and structured operating cadence.</p></li>\n</ul>\n<p><strong>Preferred:</strong> Experience with dealer or builder networks, private equity-backed platforms, or technically oriented B2B product categories.</p>",
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