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Director Sales Operations

Efds Fa Em5 Oraclecloud Com CX 5001 · Dearborn, MI, United States; Fairlane North 1, Dearborn, MI, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEfds Fa Em5 Oraclecloud Com CX 5001
TitleDirector Sales Operations
Normalized title-
Department / teamFord Credit Services
LocationDearborn, MI, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-04 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dearborn.Open
Department jobsActive postings in Ford Credit Services.Open
Work model jobsActive Hybrid postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEfds Fa Em5 Oraclecloud Com CX 5001
Source7447964c-0485-4308-8c5d-3e9dc5668b3d
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description As the Director of U.S. Sales Operations, you will serve as a key leader responsible for the strategic framework and operational execution of Ford Credit’s U.S. Sales organization. This role leads a diverse team of professionals, located in multiple sites, to optimize dealer service, manage large-scale initiatives and programs, and provide critical business insights to executive leadership. Responsibilities You Will... • Lead the development and oversight of key initiatives and strategies to deliver Ford Credit’s plan • Lead business process redesign efforts to enhance sales team efficiency and optimize the utilization of key performance tools to deliver superior dealer satisfaction and drive results • Empower and lead the Inside Sales organization to deliver against core performance targets while optimizing service delivery models • Research and design next-generation Performance Consulting frameworks to provide best-in-class support to the dealer network while prioritizing company initiatives • Oversee the U.S. Wholesale program, optimizing initiatives such as the Floorplan Assistance Program (FPA), Partnership Rewards (PRP), and Dealer Cash Management (DCMA) • Guide teams in delivery of Sales training, collaborating with Learning & Development to design and deliver employee and dealer training • Direct the strategy for delivering fee income objectives in collaboration with field sales and product marketing • Oversee support to the Vice President of U.S. Sales Operations, including facilitation of key meetings, and development and maintenance of performance dashboards (L2/L3 Bowlers) to track progress against Sales objectives • Lead the execution of critical relationship-building initiatives, such as the "Partners in Quality" program • Interface with the Product Org and Product Marketing to implement enhancements; ensuring the "Dealer Voice" is embedded into all projects and product rollouts. • Champion compliance and procedural discipline • Lead, mentor, and develop a high-performing, diverse team of employees, fostering a culture of collaboration and continuous improvement • Proactively support employee engagement and diversity initiatives to develop a robust talent pipeline Qualifications You'll Have... • Extensive success in sales operations or automotive finance with deep knowledge of dealership operations, wholesale financing, and retail processes • A self-starter with a strategic mindset capable of managing a diverse range of specialties and designing next-generation business frameworks. • Proven ability to lead large-scale project implementations and manage complex product rollouts • Broad understanding of Learning & Development and training processes to drive employee and dealer growth • Exceptional communication and negotiation skills; comfortable influencing senior leadership and navigating difficult conversations • Strong ability to interpret data and champion technological improvements to enhance sales consultancy and training • Demonstrated commitment to building relationships, competing like a challenger, and caring for each other What you'll receive in return… As part of the Ford family, you’ll enjoy excellent compensation, and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition. Our benefits summary can be found here: https://fordcareers.co/LL4Benefits You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. This position is a leadership level 4. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Onsite #LI-MB3

Full job record

Job ID559cc5b0826ce2bc36f2293ff7ffa8dcb4601e24
Org ID4211d2a4-bbc6-4850-b51a-796b71dd1321
Source ID7447964c-0485-4308-8c5d-3e9dc5668b3d
Board ID7447964c-0485-4308-8c5d-3e9dc5668b3d
Provideroracle_hcm
Provider Job Key63162
TitleDirector Sales Operations
Normalized Title
Statusactive
Activeyes
Location TextDearborn, MI, United States; Fairlane North 1, Dearborn, MI, US
DepartmentFord Credit Services
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMI
CityDearborn
Salary RawDescription As the Director of U.S. Sales Operations, you will serve as a key leader responsible for the strategic framework and operational execution of Ford Credit’s U.S. Sales organization. This role leads a diverse team of professionals, located in multiple sites, to optimize dealer service, manage large-scale initiatives and programs, and provide critical business insights to executive leadership. Responsibilities You Will... • Lead the development and oversight of key initiatives and strategies to deliver Ford Credit’s plan • Lead business process redesign efforts to enhance sales team efficiency and optimize the utilization of key performance tools to deliver superior dealer satisfaction and drive results • Empower and lead the Inside Sales organization to deliver against core performance targets while optimizing service delivery models • Research and design next-generation Performance Consulting frameworks to provide best-in-class support to the dealer network while prioritizing company initiatives • Oversee the U.S. Wholesale program, optimizing initiatives such as the Floorplan Assistance Program (FPA), Partnership Rewards (PRP), and Dealer Cash Management (DCMA) • Guide teams in delivery of Sales training, collaborating with Learning & Development to design and deliver employee and dealer training • Direct the strategy for delivering fee income objectives in collaboration with field sales and product marketing • Oversee support to the Vice President of U.S. Sales Operations, including facilitation of key meetings, and development and maintenance of performance dashboards (L2/L3 Bowlers) to track progress against Sales objectives • Lead the execution of critical relationship-building initiatives, such as the "Partners in Quality" program • Interface with the Product Org and Product Marketing to implement enhancements; ensuring the "Dealer Voice" is embedded into all projects and product rollouts. • Champion compliance and procedural discipline • Lead, mentor, and develop a high-performing, diverse team of employees, fostering a culture of collaboration and continuous improvement • Proactively support employee engagement and diversity initiatives to develop a robust talent pipeline Qualifications You'll Have... • Extensive success in sales operations or automotive finance with deep knowledge of dealership operations, wholesale financing, and retail processes • A self-starter with a strategic mindset capable of managing a diverse range of specialties and designing next-generation business frameworks. • Proven ability to lead large-scale project implementations and manage complex product rollouts • Broad understanding of Learning & Development and training processes to drive employee and dealer growth • Exceptional communication and negotiation skills; comfortable influencing senior leadership and navigating difficult conversations • Strong ability to interpret data and champion technological improvements to enhance sales consultancy and training • Demonstrated commitment to building relationships, competing like a challenger, and caring for each other What you'll receive in return… As part of the Ford family, you’ll enjoy excellent compensation, and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition. Our benefits summary can be found here: https://fordcareers.co/LL4Benefits You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. This position is a leadership level 4. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Onsite #LI-MB3
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Ford-Model-e/job/63162
Apply URLhttps://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Ford-Model-e/job/63162
First Seen At2026-05-31 18:03:02Z
Last Seen At2026-06-06 10:59:52Z
Last Checked At2026-06-06 10:59:52Z
Last Changed At2026-05-31 18:03:02Z
Inactive At
Source Posted At2026-05-04 15:50:21Z
Source Updated At
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    "MediaThumbURL": null,
    "WorkplaceType": "Hybrid",
    "BusinessUnitId": 300000004335193,
    "OrganizationId": 300000004335193,
    "PostingEndDate": null,
    "LegalEmployerId": 300000004969100,
    "PrimaryLocation": "Dearborn, MI, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": "ORA_HYBRID",
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "Director of U.S. Sales Operations\nLocation: Dearborn, MI (Ford Credit Central Office)\nLeadership Level: LL4\nReports To: Vice President, U.S. Sales Operations\n",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://efds.fa.em5.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2263162%22,siteNumber=CX_5001",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 16495
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/559cc5b0826ce2bc36f2293ff7ffa8dcb4601e24?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/4211d2a4-bbc6-4850-b51a-796b71dd1321JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/7447964c-0485-4308-8c5d-3e9dc5668b3dJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/559cc5b0826ce2bc36f2293ff7ffa8dcb4601e24/eventsJSON