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Home › Companies › 2008af2a Cd1d 4a73 Aed3 905b84788a3c 9200143023885 2 › Front Desk Concierge

Front Desk Concierge

2008af2a Cd1d 4a73 Aed3 905b84788a3c 9200143023885 2 · Charleston, SC, US, Charleston, SC · On Site · Active · $19–$22 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company2008af2a Cd1d 4a73 Aed3 905b84788a3c 9200143023885 2
TitleFront Desk Concierge
Normalized title-
Department / team-
LocationCharleston, SC, United States
Work modelOn Site
Employment typeFull Time
Salary$19–$22 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-04 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Charleston.Open
Work model jobsActive On Site postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company2008af2a Cd1d 4a73 Aed3 905b84788a3c 9200143023885 2
Sourcebfcb700a-500e-4d2a-b45a-5e5ccd7418f3
ATS providerADP Workforce Now Recruiting

Description

Job Description: The Pinch Hotel is a luxury 25-room hotel located in the heart of downtown Charleston, just steps away from shopping, dining, nightlife, and more. We are searching for a passionate candidate to join our front desk/concierge team so we can provide top-notch hospitality to our guests. This is a blended position that includes responsibilities as both a concierge and a hotel receptionist. This role focuses on delivering exceptional guest service through managing reservations, check-ins, and concierge tasks at our boutique property. Responsibilities include coordinating room, spa, and restaurant bookings; providing warm welcomes and verbal orientations; handling billing adjustments and guest concerns; and crafting personalized experiences like detailed itineraries and VIP services. The ideal candidate is knowledgeable about downtown Charleston and excels at anticipating and fulfilling guest needs to ensure a memorable stay. Job Duties: Manage online, phone, and in-person room reservations using our Property Management System Maintain meticulous and organized records of guest interactions, preferences, and service requests by taking comprehensive, detail-oriented notes and ensuring all follow-up actions are documented and completed in a timely manner. Collaborate closely with the team to share updates and support seamless communication, helping deliver an exceptional, personalized guest experience at every touchpoint. Oversee pre-arrival communications via email to help guests get ahead of planning their stay Welcome guests, check them in, distribute room keys, and explain the hotel’s amenities with a verbal orientation Pour complimentary welcome drinks for incoming guests Take payment from customers at departure and make adjustments to bills if necessary, such as splitting charges, reversing charges, or adding additional charges Book reservations at our on-site spa, including massage & facial treatments Book reservations at our on-site restaurant, Lowland, utilizing the Resy platform Respond to guest issues and complaints in a friendly, timely manner. Share detailed information with management when elevation is required. Explain local amenities and attractions to guests, and confidently steer guests in the right direction as questions arise. Having intimate knowledge of a downtown Charleston city map is preferred. Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. Examples include special requests like crib rentals, arranging black car service, ordering flower arrangements, scheduling grocery deliveries, and arranging champagne & chocolate for special occasions. Assist customers with the planning of special events, such as large party dinner reservations or private events at our restaurant Arrange specialized services for VIP customers such as private sailing, black car service, cooking classes, and private driving/walking/carriage tours Create detailed itineraries for guests, including transportation, restaurant reservations, tour reservations, etc. Method Co., along with its affiliates, is an e qual opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Full job record

Job ID5599028b18f530db8cd3a7c0ba766820c58fc8bf
Org ID3f85d498-870e-4094-a68a-005829eb5fe9
Source IDbfcb700a-500e-4d2a-b45a-5e5ccd7418f3
Board IDbfcb700a-500e-4d2a-b45a-5e5ccd7418f3
Provideradp_workforcenow
Provider Job Key565113
TitleFront Desk Concierge
Normalized Title—
Statusactive
Activeyes
Location TextCharleston, SC, US, Charleston, SC
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionSC
CityCharleston
Salary Raw19 To 22 (USD) Hourly
Salary Min19
Salary Max22
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2008af2a-cd1d-4a73-aed3-905b84788a3c&ccId=9200143023885_2&lang=en_US&type=JS&jobId=565113&jwId=9203413284780_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2008af2a-cd1d-4a73-aed3-905b84788a3c&ccId=9200143023885_2&lang=en_US&type=JS&jobId=565113&jwId=9203413284780_1
First Seen At2026-05-31 18:52:28Z
Last Seen At2026-06-06 13:19:45Z
Last Checked At2026-06-06 13:19:45Z
Last Changed At2026-06-06 13:19:45Z
Inactive At—
Source Posted At2026-03-04 18:54:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=2008af2a-cd1d-4a73-aed3-905b84788a3c|9200143023885_2/date=2026-06-06/2026-06-06T13-19-44-772Z-ee5bc9eab608b2d3c4696fe6dd849821c3da6d6916207ba8ec46927d08cbc301.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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--tw-ring-shadow: 0 0 #0000;\"><div style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><p style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\"><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Job Description:</strong></p><p style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">The Pinch Hotel is a luxury 25-room hotel located in the heart of downtown Charleston, just steps away from shopping, dining, nightlife, and more. We are searching for a passionate candidate to join our front desk/concierge team so we can provide top-notch hospitality to our guests. This is a blended position that includes responsibilities as both a concierge and a hotel receptionist. This role focuses on delivering exceptional guest service through managing reservations, check-ins, and concierge tasks at our boutique property. Responsibilities include coordinating room, spa, and restaurant bookings; providing warm welcomes and verbal orientations; handling billing adjustments and guest concerns; and crafting personalized experiences like detailed itineraries and VIP services. The ideal candidate is knowledgeable about downtown Charleston and excels at anticipating and fulfilling guest needs to ensure a memorable stay.</p><p style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\"><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Job Duties:</strong></p><ul><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Manage online, phone, and in-person room reservations using our Property Management System</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Maintain meticulous and organized records of guest interactions, preferences, and service requests by taking comprehensive, detail-oriented notes and ensuring all follow-up actions are documented and completed in a timely manner. Collaborate closely with the team to share updates and support seamless communication, helping deliver an exceptional, personalized guest experience at every touchpoint.</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Oversee pre-arrival communications via email to help guests get ahead of planning their stay</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Welcome guests, check them in, distribute room keys, and explain the hotel&rsquo;s amenities with a verbal orientation</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Pour complimentary welcome drinks for incoming guests</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Take payment from customers at departure and make adjustments to bills if necessary, such as splitting charges, reversing charges, or adding additional charges</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Book reservations at our on-site spa, including massage &amp; facial treatments</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Book reservations at our on-site restaurant, Lowland, utilizing the Resy platform</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Respond to guest issues and complaints in a friendly, timely manner. Share detailed information with management when elevation is required.</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Explain local amenities and attractions to guests, and confidently steer guests in the right direction as questions arise. Having intimate knowledge of a downtown Charleston city map is preferred.</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. Examples include special requests like crib rentals, arranging black car service, ordering flower arrangements, scheduling grocery deliveries, and arranging champagne &amp; chocolate for special occasions.</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Assist customers with the planning of special events, such as large party dinner reservations or private events at our restaurant</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Arrange specialized services for VIP customers such as private sailing, black car service, cooking classes, and private driving/walking/carriage tours</li><li style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25;\">Create detailed itineraries for guests, including transportation, restaurant reservations, tour reservations, etc.</li></ul><p><br></p></div><div style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><div style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; overflow-wrap: break-word;\"><p style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: 1.25; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: -apple-system; color: black; background: white;\"><em style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Method Co., along with its affiliates, is an&nbsp;<s style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">e</s>qual opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.</em></span></p><p style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin: 0in; line-height: 1.25; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: -apple-system; color: black; background: white;\"><em style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><br style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">&nbsp;Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.</em></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; display: flex; flex-direction: row !important; padding-top: 16px; padding-bottom: 8px; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br></div></div></div></div>\n",
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