Senior Salesforce Business Architect (Sales Cloud) Quill

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    "ExternalDescriptionStr": "<p><span style=\"color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;\"><span style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">This position is a minimum of 4 days in office with flexibility for remote work on Fridays.</span></span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">From paper, ink &amp; toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">We’re seeking a Senior Salesforce Business Architect to serve as a strategic partner to our Sales organization, shaping how we use Salesforce Sales Cloud to drive productivity, pipeline visibility, and overall business growth.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">The Senior Salesforce Business Architect serves as a strategic partner to Sales leadership, shaping how Salesforce Sales Cloud is leveraged to drive productivity, pipeline visibility, and revenue growth. Operating at the intersection of business strategy and technology, this role translates complex B2B sales processes into scalable, high-impact Salesforce solutions.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">This is a senior individual contributor role responsible for leading solution design, influencing cross-functional priorities, and guiding engineering teams in delivering robust, integrated capabilities. The role requires deep expertise in Salesforce Sales Cloud, strong business acumen, and the ability to operate independently on complex, high-impact initiatives.</span></p><p>&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">What you’ll be doing:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">Partner with Sales leadership, Product, and Engineering teams to define business needs and translate them into scalable Salesforce solutions.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Analyze existing sales workflows to identify inefficiencies and opportunities for optimization (e.g., pipeline management, seller productivity, user experience improvements).</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Lead solution definition including process design, business requirements, and user journey mapping.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Architect Salesforce Sales Cloud enhancements that improve usability, reporting, and revenue outcomes.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Guide engineering teams on system architecture, integrations, and data models without direct coding responsibility.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Support proof-of-concept initiatives to validate new tools, capabilities, and approaches.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Drive adoption of new features including automation, AI (e.g., Agentforce), and advanced analytics capabilities.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Serve as a liaison between business and technical teams to ensure alignment on priorities, timelines, and outcomes.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Identify and introduce leading practices and emerging technologies to evolve sales capabilities.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Contribute to development of business and technical standards, frameworks, and governance models.</span></li></ul><p>&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">What you bring to the table:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">Proven experience supporting B2B sales organizations.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Demonstrated ability to translate business processes into Salesforce solutions.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Strong understanding of Salesforce platform capabilities, including integrations, APIs, and data models.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Prior hands-on experience in Salesforce development or engineering, with the ability to review and guide technical designs.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Ability to partner effectively with engineering teams on system architecture and integration approaches.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Experience partnering with both business stakeholders and technical teams.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Experience driving sales process improvement and productivity initiatives.</span></li></ul><p>&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">What’s needed – Basic Qualifications:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">Bachelor’s Degree in Business, Information Systems, Computer Science, or related field or equivalent work experience.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">7+ years of hands-on Salesforce platform experience, including configuration, design, or architecture.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">5+ years of experience with Salesforce Sales Cloud in a B2B sales environment</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Previous experience as a Salesforce developer, engineer, or technical architect, with the ability to effectively guide and partner with engineering teams.</span></li></ul><p>&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">What’s needed – Preferred Qualifications:</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">Experience with Experience Cloud and/or Service Cloud.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Exposure to Salesforce AI / Agentforce capabilities.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Background in consulting, advisory, or solution design roles.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Experience in B2B eCommerce or distribution environments.</span></li></ul><p>&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">We Offer:</span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 107%;\"><span style=\"font-size: 11pt; line-height: 107%;\">Inclusive culture with associate-led Business Resource Groups</span></li><li style=\"line-height: 107%;\"><span style=\"font-size: 11pt; line-height: 107%;\">22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)</span></li><li style=\"line-height: 107%;\"><span style=\"font-size: 11pt; line-height: 107%;\">Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!</span></li></ul><p>&nbsp;</p><p><span style=\"font-size: 11pt; line-height: 115%;\">The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.</span></p><p>#LI-AF1</p>",
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