bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompaniesIaamcp Fa Ocs Oraclecloud Com CX 1001Manager – Liability Process & Customer Experience| Mumbai

Manager – Liability Process & Customer Experience| Mumbai

Iaamcp Fa Ocs Oraclecloud Com CX 1001 · Andheri Office, Mumbai, Maharashtra, IN · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyIaamcp Fa Ocs Oraclecloud Com CX 1001
TitleManager – Liability Process & Customer Experience| Mumbai
Normalized title-
Department / team-
LocationMaharashtra, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-03 / 2026-06-04
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Iaamcp Fa Ocs Oraclecloud Com CX 1001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Maharashtra.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyIaamcp Fa Ocs Oraclecloud Com CX 1001
Sourceb487477e-22bb-46b4-b208-74b7b0440bb7
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Manager – Liability Process & Customer Experience is responsible for driving process governance, compliance monitoring, SOP creation, channel support, and portfolio eligibility management for the bank’s liability products. The role ensures strong process adherence across branches, supports LDR/ODFD operations, manages complaints with timely resolutions, and oversees periodic portfolio clean ups to maintain regulatory and policy compliance. Responsibilities Manage SOP creation, review, and communication for liability products including Savings, Current Accounts, & Term Deposits, ensuring effective branch adoption. Handle migration‑related queries by coordinating with IT and ops to validate data and resolve discrepancies. Manage end‑to‑end liability exception cases covering product deviations, rate exceptions, and account corrections, and recommend preventive improvements. Oversee LDR/ODFD portfolio monitoring, interest validation, and eligibility checks. Act as the central support for branch queries on systems, products, FC matters, and TD bookings. Manage CMS, Ombudsman, and MD Desk complaints with RCA and timely closure. Conduct portfolio screening, product conversions, and risk‑based clean‑ups including high cheque‑return and high cash transaction accounts. Manage CASA and TD interest rate implementation and validate system execution. Qualifications Education Qualification: Graduate/Post‑Graduate in Finance, Commerce, Business Administration, or related field. Professional Experience: Experience in liability operations, process management, banking compliance, or branch banking. Experience in managing liability product operations or process transformation preferred. Min Exp: 10 years Max Exp: 15 years

Full job record

Job ID5546dccd3f6c7359399a53eba15a6e1af30f2c6c
Org ID2e12cc5e-06c7-4af0-bbee-fb8d7e8fb8a9
Source IDb487477e-22bb-46b4-b208-74b7b0440bb7
Board IDb487477e-22bb-46b4-b208-74b7b0440bb7
Provideroracle_hcm
Provider Job Key1132728
TitleManager – Liability Process & Customer Experience| Mumbai
Normalized Title
Statusactive
Activeyes
Location TextAndheri Office, Mumbai, Maharashtra, IN
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityMaharashtra
Salary RawDescription The Manager – Liability Process & Customer Experience is responsible for driving process governance, compliance monitoring, SOP creation, channel support, and portfolio eligibility management for the bank’s liability products. The role ensures strong process adherence across branches, supports LDR/ODFD operations, manages complaints with timely resolutions, and oversees periodic portfolio clean ups to maintain regulatory and policy compliance. Responsibilities Manage SOP creation, review, and communication for liability products including Savings, Current Accounts, & Term Deposits, ensuring effective branch adoption. Handle migration‑related queries by coordinating with IT and ops to validate data and resolve discrepancies. Manage end‑to‑end liability exception cases covering product deviations, rate exceptions, and account corrections, and recommend preventive improvements. Oversee LDR/ODFD portfolio monitoring, interest validation, and eligibility checks. Act as the central support for branch queries on systems, products, FC matters, and TD bookings. Manage CMS, Ombudsman, and MD Desk complaints with RCA and timely closure. Conduct portfolio screening, product conversions, and risk‑based clean‑ups including high cheque‑return and high cash transaction accounts. Manage CASA and TD interest rate implementation and validate system execution. Qualifications Education Qualification: Graduate/Post‑Graduate in Finance, Commerce, Business Administration, or related field. Professional Experience: Experience in liability operations, process management, banking compliance, or branch banking. Experience in managing liability product operations or process transformation preferred. Min Exp: 10 years Max Exp: 15 years
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://iaamcp.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CSB/job/1132728
Apply URLhttps://iaamcp.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CSB/job/1132728
First Seen At2026-06-04 10:31:27Z
Last Seen At2026-06-06 11:48:04Z
Last Checked At2026-06-06 11:48:04Z
Last Changed At2026-06-06 11:48:04Z
Inactive At
Source Posted At2026-06-03 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=iaamcp.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-06/2026-06-06T11-45-50-378Z-3fa0ab47d85d6cf73f598423551d3546f5e483b33b1770006d050ada9fc0d887.json
Event Fields
{
  "content_hash": "04754c7b25826b968ea6d094d0dbf30f006545fa4aea79c1fbe9ade0a206e950",
  "source_hash": "371cf139ac2535a40f595ad9556305e005c6779b9592bdd9d0fa144cd215c2ee",
  "last_changed_at": "2026-06-06T11:48:04.652Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Andheri Office, Mumbai, Maharashtra, IN",
    "city": "Maharashtra",
    "region": "IN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:48:03.628Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Andheri Office, Mumbai, Maharashtra, IN",
      "city": "Maharashtra",
      "region": "IN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "Id": "1132728",
    "Title": "Manager – Liability Process & Customer Experience| Mumbai",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": null,
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 100000003229554,
    "JobFamilyId": null,
    "JobFunction": null,
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "IN",
        "Region1": null,
        "Region2": "Maharashtra",
        "Region3": null,
        "Building": null,
        "Latitude": "19.11796",
        "Longitude": "72.85277",
        "LocationId": 300000003311401,
        "PostalCode": "400069",
        "TownOrCity": "Mumbai",
        "AddressLine1": "Siroya Centre",
        "AddressLine2": "Andheri East",
        "AddressLine3": "Mumbai City",
        "AddressLine4": null,
        "LocationName": "Andheri Office"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300002099500093,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003269145,
    "OrganizationId": 300000837835439,
    "GeographyNodeId": 100005339177668,
    "JobFunctionCode": null,
    "LegalEmployerId": 300000003207045,
    "PrimaryLocation": "Mumbai, Maharashtra, India",
    "RequisitionType": "Professional",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "Manager – Liability Process & Customer Experience",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": "4712-12-31T00:00:00+00:00",
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<ol>\n <li>The Manager – Liability Process &amp; Customer Experience is responsible for driving process governance, compliance monitoring, SOP creation, channel support, and portfolio eligibility management for the bank’s liability products.&nbsp;</li>\n <li>The role ensures strong process adherence across branches, supports LDR/ODFD operations, manages complaints with timely resolutions, and oversees periodic portfolio clean ups to maintain regulatory and policy compliance.</li>\n</ol>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "IN",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-06-03T00:00:00+00:00",
    "ExternalQualificationsStr": "\n<p>Education Qualification: Graduate/Post‑Graduate in Finance, Commerce, Business Administration, or related field.</p><p>Professional Experience: Experience in liability operations, process management, banking compliance, or branch banking.</p><p>Experience in managing liability product operations or process transformation preferred.</p><p>Min Exp: 10 years</p><p>Max Exp: 15 years</p>",
    "InternalQualificationsStr": "\n<p>Education Qualification: Graduate/Post‑Graduate in Finance, Commerce, Business Administration, or related field.</p><p>Professional Experience: Experience in liability operations, process management, banking compliance, or branch banking.</p><p>Experience in managing liability product operations or process transformation preferred.</p><p>Min Exp: 10 years</p><p>Max Exp: 15 years</p>",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "19.19549",
        "Longitude": "72.79987",
        "CountryCode": "IN",
        "GeographyId": 100000003229554,
        "GeographyNodeId": 100005339177668
      }
    ],
    "ExternalResponsibilitiesStr": "\n<ol><li>Manage SOP creation, review, and communication for liability products including Savings, Current Accounts, & Term Deposits, ensuring effective branch adoption.&nbsp;</li><li>Handle migration‑related queries by coordinating with IT and ops to validate data and resolve discrepancies.</li><li>Manage end‑to‑end liability exception cases covering product deviations, rate exceptions, and account corrections, and recommend preventive improvements.&nbsp;</li><li>Oversee LDR/ODFD portfolio monitoring, interest validation, and eligibility checks.&nbsp;</li><li>Act as the central support for branch queries on systems, products, FC matters, and TD bookings.&nbsp;</li><li>Manage CMS, Ombudsman, and MD Desk complaints with RCA and timely closure.&nbsp;</li><li>Conduct portfolio screening, product conversions, and risk‑based clean‑ups including high cheque‑return and high cash transaction accounts.&nbsp;</li><li>Manage CASA and TD interest rate implementation and validate system execution.</li></ol>",
    "InternalResponsibilitiesStr": "\n<ol><li>Manage SOP creation, review, and communication for liability products including Savings, Current Accounts, & Term Deposits, ensuring effective branch adoption.&nbsp;</li><li>Handle migration‑related queries by coordinating with IT and ops to validate data and resolve discrepancies.</li><li>Manage end‑to‑end liability exception cases covering product deviations, rate exceptions, and account corrections, and recommend preventive improvements.&nbsp;</li><li>Oversee LDR/ODFD portfolio monitoring, interest validation, and eligibility checks.&nbsp;</li><li>Act as the central support for branch queries on systems, products, FC matters, and TD bookings.&nbsp;</li><li>Manage CMS, Ombudsman, and MD Desk complaints with RCA and timely closure.&nbsp;</li><li>Conduct portfolio screening, product conversions, and risk‑based clean‑ups including high cheque‑return and high cash transaction accounts.&nbsp;</li><li>Manage CASA and TD interest rate implementation and validate system execution.</li></ol>",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "1132728",
    "Title": "Manager – Liability Process & Customer Experience| Mumbai",
    "JobType": null,
    "Distance": 1780444800000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 9,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-06-03",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 100000003229554,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "IN",
        "Region1": null,
        "Region2": "Maharashtra",
        "Region3": null,
        "Building": null,
        "Latitude": 19.11796,
        "Longitude": 72.85277,
        "LocationId": 300000003311401,
        "PostalCode": "400069",
        "TownOrCity": "Mumbai",
        "AddressLine1": "Siroya Centre",
        "AddressLine2": "Andheri East",
        "AddressLine3": "Mumbai City",
        "AddressLine4": null,
        "LocationName": "Andheri Office"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003269145,
    "OrganizationId": 300000837835439,
    "PostingEndDate": null,
    "LegalEmployerId": 300000003207045,
    "PrimaryLocation": "Mumbai, Maharashtra, India",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "Manager – Liability Process & Customer Experience",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "IN",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://iaamcp.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%221132728%22,siteNumber=CX_1001",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 6467
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/5546dccd3f6c7359399a53eba15a6e1af30f2c6c?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/2e12cc5e-06c7-4af0-bbee-fb8d7e8fb8a9JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/b487477e-22bb-46b4-b208-74b7b0440bb7JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/5546dccd3f6c7359399a53eba15a6e1af30f2c6c/eventsJSON