Director of Business Intelligence

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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Director of Business Intelligence</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span> Office-first</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About the Role</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Vendasta is seeking an AI-first BI &amp; Revenue Operations Lead to own and elevate our cross-functional data, analytics, and financial modeling ecosystem. This is a forward-thinking role that blends modern AI tooling - including Claude and other LLM-based assistants - with classical BI rigor to give Vendasta a single, trusted, and predictive view of the business.</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">This role sits at the intersection of GTM, Finance, and Product. It depends on tight collaboration with our centralized Data Engineering team for trusted data assets, with source system owners (Vendasta CRM, billing, product telemetry, HRIS, etc.) to fix upstream processes and definitions, and with executives whose direction shapes the questions BI must answer.</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The Lead will operate as both a player and a coach. You will be hands-on querying data, building automated revenue forecasting and commission models, and using AI to dramatically compress the time from question to insight  - while upskilling a high performing BI function that serves as Vendasta's single source of truth.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">The Three Dimensions of Your Impact</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Business Intelligence: </span>Building the visualization, querying, and reporting layer  - augmented by AI  - that empowers stakeholders to track performance in real time and self-serve insights.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Revenue Forecasting: </span>Developing predictive models  - leveraging AI assistance for hypothesis generation, anomaly detection, and narrative  - to anticipate revenue trends, churn, and growth trajectories.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Commission Planning: </span>Modeling and auditing data-driven incentive structures that align sales behavior with company goals.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What You Will Do</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">1. BI Strategy &amp; Cross-Functional Leadership</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Serve as the primary BI partner for Sales, Marketing, Finance, and Product to align analytics with organizational goals.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Act as the connective tissue between business stakeholders and the centralized Data Engineering team  - identifying, escalating, and prioritizing new data requirements.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Partner with source system owners (Salesforce, billing, product, HRIS, support) to fix upstream definitions, data quality, and process  - BI cannot be trusted if the source isn't.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Secure and protect recurring executive time to direct BI's roadmap, validate priorities, and pressure-test outputs.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Establish BI governance, documentation, metric definitions, and best practices to ensure data accuracy across all reporting surfaces.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Open the organization to a trusted self-serve model  - gold-standard executive dashboards on one end, AI-assisted ad-hoc querying for the broader org on the other.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">2. AI-First Analytics &amp; Hands-On Querying</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Be hands-on with SQL: write, optimize, and review queries directly against the data warehouse  - this is a player role, not just a coach role.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Use Claude and other AI tools as a daily co-worker  - for SQL generation and review, data exploration, narrative writing, anomaly investigation, and turning raw outputs into executive-ready reports.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Build AI-augmented workflows that cut the time from executive question to defensible answer (e.g., natural-language-to-SQL on governed schemas, automated weekly business reviews, AI-drafted commentary on variance).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Embrace and evaluate new AI tooling continuously; bring a point of view on what to adopt, what to wait on, and what to build internally  - consistent with Vendasta's AI-first operating principle.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Apply Vendasta's trust-by-design AI principles: keep humans in the loop on high-stakes outputs (forecasts, commissions, board-level numbers), document model assumptions, and validate against ground truth.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">3. Financial Forecasting &amp; Predictive Modeling</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Partner with the VP, Revenue Operations to support revenue strategy through advanced forecasting, pipeline visibility, and multi-quarter revenue walks.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Build baselines, trend models, and churn/retention models that produce predictable revenue  - not just historical reporting.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Conduct deep-dive analyses (often AI-accelerated) to uncover insights that drive Net Retention Revenue (NRR) and customer lifecycle optimization.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Translate findings into written reports and executive narratives  - not just dashboards.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">4. Commission &amp; Incentive Planning</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Own the data architecture behind sales commission structures, ensuring calculations are automated, transparent, and auditable.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Analyze the effectiveness of current commission plans and provide data-backed recommendations for adjustments.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Develop standardized KPI frameworks that link individual performance directly to financial payouts.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">5. Team Leadership &amp; Scaling (Coach Role)</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Define the long-term vision for the BI and Revenue Analytics function, including team structure, AI tooling stack, and ways of working.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Mentor and eventually lead a growing team of analysts; raise the bar on AI fluency across the team.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Champion a data-driven, AI-assisted culture  - translating complex financial and technical data into actionable insights for non-technical leaders.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What You Bring</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Required Experience: </span>8+ years in BI, Data Analytics, Revenue Operations, or Financial Planning &amp; Analysis (FP&amp;A).</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Hands-On Querying: </span>Strong, demonstrable SQL skills  - you can write, read, and optimize queries against a real warehouse without waiting on someone else.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">AI Fluency (must-have): </span>Active, daily use of AI assistants such as Claude for analytics workflows  - SQL drafting, data exploration, report writing, code review. You can articulate where AI accelerates the work and where it must not be trusted.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Technical Mastery: </span>Proficiency with data modeling and BI tools such as Looker, Power BI, or Tableau.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Operational Depth: </span>Proven experience building or auditing financial models and commission structures.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">SaaS Expertise: </span>Deep understanding of SaaS metrics (ARR, NRR, CAC, LTV) and GTM systems like Salesforce or HubSpot.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Collaborative Operator: </span>Track record of working effectively with Data Engineering, source system owners, and executives  - not in a silo.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Strategic Mindset: </span>A systems thinker who can balance hands-on technical work with high-level strategic planning.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">How This Role Operates at Vendasta</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">This role is designed around four non-negotiable operating conditions. Candidates should be excited by all four:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Forward-thinking and AI-first. </span>BI here is not a backwards-looking reporting function. It uses AI to compress cycle time and produce predictive, decision-grade insight.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Supported by Data Engineering. </span>Our centralized Data Engineering team delivers the trusted data lake and pipelines. This role consumes, defines, and shapes those assets  - but does not duplicate that work.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Backed by source system owners. </span>Many BI problems are upstream process problems. This role has authority  - and the responsibility  - to work with source system owners to fix definitions, inputs, and workflows so the data arrives clean.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Directed by executive time. </span>The Lead will sit in executive forums, take direction on the questions that matter most, and be measured on whether leaders trust and use the answers.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Perks</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Join the Vendasta family, where your growth, adaptability, and long-term career trajectory are our top priorities. We’re building for a rapidly changing, AI-powered world, and we’re committed to helping our people learn, evolve, and lead through it. At Vendasta, you’ll work alongside driven, curious teammates in a culture rooted in Drive, Innovation, Respect, and Agility, solving meaningful problems that shape the future of local business. We invest deeply in your development through continuous learning opportunities, hands-on exposure to emerging technologies, in-house training, education reimbursement, and leadership development programs designed to help you grow as the world evolves. We support this growth with flexibility, wellness benefits, and an environment that trusts you to do your best work - whether that’s learning something new, taking on bigger challenges, or building the next chapter of your career. At Vendasta, you’re not just keeping up with change. You’re growing with it.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Discover your potential. Build something that matters.</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Help us lead the AI revolution from right here in Saskatoon.</span></p>",
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