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HomeCompaniesFreshworksBusiness Development Representative

Business Development Representative

Freshworks · Boston, MA, United States · Active · $53,200–$66,000 / week · SmartRecruiters

Job facts

FieldValue
CompanyFreshworks
TitleBusiness Development Representative
Normalized title-
Department / teamOther
LocationBoston, MA, United States
Work model-
Employment typeFull Time
Salary$53,200–$66,000 / week
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-03 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Freshworks.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Boston.Open
Department jobsActive postings in Other.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFreshworks
Source881497a6-93fe-4c4b-96d6-af600c52ae3b
ATS providerSmartRecruiters

Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, and creating early stage pipeline for Freshworks. Key Responsibilities: Use an intent based approach to prioritize and target accounts, utilizing a myriad of research tools Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling Qualify prospects at all levels, including C-level executives, utilizing BANT and MEDDPICC Manage inbound leads from different sources, qualifying in and out for sales Create qualified opportunities for the sales organization Develop a strong relationship with Account Executives Become the ‘expert’ on the Freshworks product and service offerings and effectively communicate the value of each to prospects Utilize the CRM to accurately record all interactions and activities Meet and exceed quarterly quota targets Location: This is an onsite role (5x/week) from our Boston, MA office location 1-2 years experience in business development, sales, or related role  Experience researching, cold-calling, and qualifying accounts Ability to work in a fast-paced environment Excellent communication and interpersonal skills Strong-problem solving and objection handling abilities Experience facilitating qualifying conversations with prospects Self-motivated and target-driven with a passion for achieving results Knowledge of CRM software Compensation Package $53,200 - $66,000 Base Salary. This role is also eligible for variable compensation. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

Full job record

Job ID5516b3d20999fec76fb0deee2483ec33cf5d85c6
Org ID6a73c7ca-a8e5-42d3-a92e-860c0ffd1266
Source ID881497a6-93fe-4c4b-96d6-af600c52ae3b
Board ID881497a6-93fe-4c4b-96d6-af600c52ae3b
Providersmartrecruiters
Provider Job Key744000129796404
TitleBusiness Development Representative
Normalized Title
Statusactive
Activeyes
Location TextBoston, MA, United States
DepartmentOther
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionMA
CityBoston
Salary RawOrganizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, and creating early stage pipeline for Freshworks. Key Responsibilities: Use an intent based approach to prioritize and target accounts, utilizing a myriad of research tools Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling Qualify prospects at all levels, including C-level executives, utilizing BANT and MEDDPICC Manage inbound leads from different sources, qualifying in and out for sales Create qualified opportunities for the sales organization Develop a strong relationship with Account Executives Become the ‘expert’ on the Freshworks product and service offerings and effectively communicate the value of each to prospects Utilize the CRM to accurately record all interactions and activities Meet and exceed quarterly quota targets Location: This is an onsite role (5x/week) from our Boston, MA office location 1-2 years experience in business development, sales, or related role  Experience researching, cold-calling, and qualifying accounts Ability to work in a fast-paced environment Excellent communication and interpersonal skills Strong-problem solving and objection handling abilities Experience facilitating qualifying conversations with prospects Self-motivated and target-driven with a passion for achieving results Knowledge of CRM software Compensation Package $53,200 - $66,000 Base Salary. This role is also eligible for variable compensation. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Salary Min53,200
Salary Max66,000
Salary CurrencyUSD
Salary Periodweek
Source URLhttps://jobs.smartrecruiters.com/Freshworks/744000129796404-business-development-representative-
Apply URLhttps://jobs.smartrecruiters.com/Freshworks/744000129796404-business-development-representative-?oga=true
First Seen At2026-06-03 11:11:25Z
Last Seen At2026-06-06 10:49:51Z
Last Checked At2026-06-06 10:49:51Z
Last Changed At2026-06-03 11:11:25Z
Inactive At
Source Posted At2026-06-02 15:21:29Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=freshworks/date=2026-06-06/2026-06-06T10-49-48-077Z-957667b145fa897db2d8be39e824762332947cb898a950f8a0483febb159e6bf.json
Event Fields
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  "last_changed_at": "2026-06-03T11:11:25.917Z",
  "active_status": "active"
}
Parsed Structured
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}
Extensions
{}
Native Structured
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