Membership Coordinator

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  "source_hash": "e78c781f7369f5650e5c4ce25009c4cf9847f106b372531e3385cfb0aac75c5b",
  "last_changed_at": "2026-05-30T05:49:02.817Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Alton, New Hampshire, 03809, United States",
    "city": "Alton",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:23:03.769Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Alton, New Hampshire, 03809, United States",
      "city": "Alton",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
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  "remote_policy": null,
  "salary_period": null,
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{}

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    "id": "46",
    "isRemote": null,
    "location": {
      "city": "Alton",
      "state": "New Hampshire"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18595",
    "locationType": "0",
    "jobOpeningName": "Membership Coordinator ",
    "departmentLabel": "Marketing / Sales",
    "employmentStatusLabel": "Full-Time"
  },
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  "detail_job_opening": {
    "location": {
      "city": "Alton",
      "state": "New Hampshire",
      "postalCode": "03809",
      "addressCountry": "United States"
    },
    "datePosted": "2026-04-21",
    "atsLocation": {
      "city": null,
      "state": null,
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    "description": "<p><span style=\"font-size: 14pt\">Service Membership Coordinator &amp; CSR</span></p>\n<p> </p>\n<p><em> </em><em>The Membership Coordinator acts as the primary liaison between Key and its service customers to initiate and retail service memberships.  The coordinator is responsible for recruiting, onboarding, and retaining members while managing customer accounts, and assisting with marketing efforts.  They boost engagement through targeted communication, such as reminders via emails, text messages and calls and handles inquiries to foster a welcoming environment.</em></p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Key Responsibilities</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Member Management:</span> Create new memberships, renewals, and cancellations, keeping member databases (e.g., CRM) accurate and up-to-date.</li>\n<li><span style=\"font-weight: bold\">Customer Service:</span> Act as the primary contact for membership inquiries, providing superior service to members via phone, email, or in-person.</li>\n<li><span style=\"font-weight: bold\">Marketing, Recruitment &amp; Retention:</span> Work with VP of Sales to execute marketing campaigns, promote membership benefits, and actively work to retain existing members.</li>\n<li><span style=\"font-weight: bold\">Reporting &amp; Analytics:</span> Monitor membership metrics, prepare reports on growth and revenue trends, and analyze data to inform strategy.</li>\n<li><span style=\"font-weight: bold\">Administration:</span> Coordinate with departments (e.g., accounting) regarding dues, payments, and billing as needed.</li>\n<li><span style=\"font-weight: bold\">CSR Leads / Bookings / Dispatching</span> Booking Incoming Service  &amp; Sales Requests</li>\n</ul>\n<ul>\n<li>Assist with ALL incoming phone calls</li>\n<li>Book All Evaluations (Diagnostic/Demand /ER Calls) – <em>as needed</em></li>\n<li>Assists with Digital Demand Leads <em>– as needed</em></li>\n<li>Assists with Contact forms (website, info emails, etc) – <em>as needed</em></li>\n<li>Assists with daily communications with Techs &amp; Customers - <em>as needed</em></li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Required Skills and Qualifications</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Experience:</span> 1–3 years in member management, customer service, or sales roles.</li>\n<li><span style=\"font-weight: bold\">Communication:</span> Excellent interpersonal skills for building relationships and handling inquiries.</li>\n<li><span style=\"font-weight: bold\">Technological Proficiency:</span> Proficient in Microsoft Office (Word, Excel) and experience with CRM or database management software.</li>\n<li><span style=\"font-weight: bold\">Organization:</span> High level of attention to detail and ability to prioritize tasks.</li>\n<li><span style=\"font-weight: bold\">Education:</span> A Bachelor's degree in business, marketing, or a related field is often preferred. </li>\n</ul>",
    "compensation": "25",
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    "jobOpeningName": "Membership Coordinator ",
    "departmentLabel": "Marketing / Sales",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://keyhvac.bamboohr.com/careers/46",
    "employmentStatusLabel": "Full-Time"
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