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Bilingual Client Success Specialist

3b888f1c 243d 4e55 A985 D4a32fba9264 19000101 000001 · Farmington Hills, MI, US, Farmington Hills, MI · Remote · Active · $17–$18 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company3b888f1c 243d 4e55 A985 D4a32fba9264 19000101 000001
TitleBilingual Client Success Specialist
Normalized title-
Department / team-
LocationFarmington Hills, MI, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$17–$18 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-18 / 2026-06-19
Changed / last seen2026-06-21 / 2026-06-21

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PageWhat it containsOpen
Company jobsActive postings from 3b888f1c 243d 4e55 A985 D4a32fba9264 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Farmington Hills.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company3b888f1c 243d 4e55 A985 D4a32fba9264 19000101 000001
Source019abe69-9dc6-4ee6-86a6-fe3e86cecd07
ATS providerADP Workforce Now Recruiting

Description

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: July 20th, 2026 (Training is mandatory) Are you interested in personal finance and a meaningful career? Join us as a Client Success Specialist! About the Role At GreenPath, we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you’ll be the heart of our mission—supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you. You’ll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you’re passionate about delivering exceptional service and making a real difference, we want to hear from you! 🌟 Video - Meet The Hiring Team: Linda, Leslie, & Tiffany What You’ll Do Provide top-tier support via phone to clients on our Debt Management Program. Taking back-to-back calls in a call center environment. Support client accounts and ensure seamless account management. Manage proposals, payments, deposits, and creditor communications. Proactively review client accounts to identify and resolve issues Maintain accurate records and ensure compliance with state regulations. Collaborate across departments to ensure seamless client experience. Encourage and motivate clients throughout their financial journey. What You Bring Bilingual (English/Spanish) preferred, but not required. 2–3 years of customer service experience (call center preferred). A strong sense of professionalism is essential when supporting clients through sensitive financial situations. Strong communication skills—empathetic, professional, and clear. Tech-savvy with experience in Windows-based systems and CRM tools. Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules. Remote Work From Home Requirements A private, enclosed room with a door. Hard‑wired internet connection (ethernet required) and standard broadband internet. Security camera in addition to standard computer setup. Home environment must support productivity; remote work is not a replacement for caregiving. Internet Requirements- Standard Broadband Internet 200 Mbps minimum for a single‑person residence 400 Mbps minimum for residences with 2+ people 💚 Why GreenPath? • A mission‑driven organization with over 60 years of impact in financial wellness. • A culture rooted in Integrity, Quality, and Teamwork. • Growth and development opportunities. • Supportive, inclusive, and collaborative work environment. • Competitive compensation and benefits. Additional Details Work Schedule: Monday through Friday. Four days per week are scheduled from 9:00 AM – 6:00 PM local time, with one fixed late shift from 11:00 AM – 8:00 PM. *Must be comfortable working in a structured, performance-driven environment. Training: • Begins July 20th, 2026 • Mandatory, full‑time for three weeks. Typically training is from 9 AM - 6 PM EASTERN Time. • After training, you transition into your regular schedule. Ready to Support Clients on Their Path to Financial Wellness? Apply today and become part of a team committed to making a difference; one call at a time. GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship. Monday - Friday work schedule Hours are typically 8 am - 5 pm or 9 am - 6 pm. One late night shift is required each week. The late night shift is typically 10 AM - 7 PM or 11 AM - 8 PM. *Must be comfortable working in a structured, performance-driven environment. 40

Full job record

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Org IDe223a666-8fae-49b2-9053-2f49d59a2075
Source ID019abe69-9dc6-4ee6-86a6-fe3e86cecd07
Board ID019abe69-9dc6-4ee6-86a6-fe3e86cecd07
Provideradp_workforcenow
Provider Job Key564542
TitleBilingual Client Success Specialist
Normalized Title—
Statusactive
Activeyes
Location TextFarmington Hills, MI, US, Farmington Hills, MI
Department—
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Employment Typefull_time
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Remote Policyremote
CountryUnited States
RegionMI
CityFarmington Hills
Salary Raw16.50 To 18.38 (USD) Hourly
Salary Min16.5
Salary Max18.38
Salary CurrencyUSD
Salary Periodhour
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Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3b888f1c-243d-4e55-a985-d4a32fba9264&ccId=19000101_000001&lang=en_US&type=JS&jobId=564542&jwId=9201825402167_1
First Seen At2026-06-19 12:17:17Z
Last Seen At2026-06-21 11:40:16Z
Last Checked At2026-06-21 11:40:16Z
Last Changed At2026-06-21 11:40:16Z
Inactive At—
Source Posted At2026-06-18 20:42:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Join Our Mission-Driven Team as a Client Success Specialist&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Location:</strong> Remote &nbsp;<br><strong>Employment Type:</strong> Full-Time<br><strong>Department:&nbsp;</strong>Client Services</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Training Start Date:</strong> July 20th, 2026 (Training is mandatory)</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Are you interested in personal finance and a meaningful career? Join us as a Client Success Specialist!</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>About the Role</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">At GreenPath, we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you&rsquo;ll be the heart of our mission&mdash;supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you&#39;re eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">You&rsquo;ll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you&rsquo;re passionate about delivering exceptional service and making a real difference, we want to hear from you!</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">🌟 <a href=\"https://www.canva.com/design/DAGuvevQyLE/HZKCY7PN91Vh-orfhui8Yg/watch?utm_content=DAGuvevQyLE&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=h66dde7a581\" target=\"_blank\" style=\"font-size: 14px;\">Video - Meet The Hiring Team: Linda, Leslie, &amp; Tiffany</a></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>What You&rsquo;ll Do</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Provide top-tier support via phone to clients on our Debt Management Program.&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Taking back-to-back calls in a call center environment.&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Support client accounts and ensure seamless account management. &nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Manage proposals, payments, deposits, and creditor communications.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Proactively review client accounts to identify and resolve issues &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Maintain accurate records and ensure compliance with state regulations. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Collaborate across departments to ensure seamless client experience.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&nbsp;Encourage and motivate clients throughout their financial journey.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>What You Bring</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 14px; font-family: arial, sans-serif;\">Bilingual (English/Spanish) preferred, but not required.</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">2&ndash;3 years of customer service experience (call center preferred).</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">A strong sense of professionalism is essential when supporting clients through sensitive financial situations.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&nbsp;Strong communication skills&mdash;empathetic, professional, and clear. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Tech-savvy with experience in Windows-based systems and CRM tools. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&nbsp;Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.<br>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Remote Work From Home Requirements</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">A private, enclosed room with a door.&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Hard‑wired internet connection (ethernet required) and standard broadband internet.&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Security camera in addition to standard computer setup.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Home environment must support productivity; remote work is not a replacement for caregiving.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Internet Requirements- Standard Broadband Internet&nbsp;</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">200 Mbps minimum for a single‑person residence</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">400 Mbps minimum for residences with 2+ people</span></li></ul><span data-teams=\"true\" data-pasted=\"true\"><h2><span style=\"font-size: 14px;\">💚 Why GreenPath?</span></h2><p><span style=\"font-size: inherit;\">&bull; A mission‑driven organization with over 60 years of impact in financial wellness.</span><br><span style=\"font-size: inherit;\">&bull; A culture rooted in Integrity, Quality, and Teamwork.</span><br><span style=\"font-size: inherit;\">&bull; Growth and development opportunities.</span><br><span style=\"font-size: inherit;\">&bull; Supportive, inclusive, and collaborative work environment.</span><br><span style=\"font-size: inherit;\">&bull; Competitive compensation and benefits.</span></p></span><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Additional Details</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Work Schedule:</strong> Monday through Friday. Four days per week are scheduled from 9:00 AM &ndash; 6:00 PM local time, with one fixed late shift from 11:00 AM &ndash; 8:00 PM.<br>*Must be comfortable working in a structured, performance-driven environment.</span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: Aptos, sans-serif; font-weight: bold;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Training:<br>&nbsp; &bull; Begins July 20th, 2026<br>  &bull; Mandatory, full‑time for three weeks. <span data-teams=\"true\" data-pasted=\"true\">Typically training is from 9 AM - 6 PM EASTERN Time.</span><br>&nbsp; &bull; After training, you transition into your regular schedule.</span></li></ul><p><span data-teams=\"true\" data-pasted=\"true\"></span></p><h2><span style=\"font-size: 14px;\">Ready to Support Clients on Their Path to Financial Wellness?</span></h2><p><span style=\"font-size: inherit;\">Apply today and become part of a team committed to making a difference; one call at a time.</span></p><p></p><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&nbsp;</span></p><div><div class=\"fr-view\"><div><div><p><span data-teams=\"true\" data-pasted=\"true\">GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual&#39;s race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n<br/>Monday - Friday work schedule<br/>Hours are typically 8 am - 5 pm or 9 am - 6 pm. One late night shift is required each week. The late night shift is typically 10 AM - 7 PM or 11 AM - 8 PM.<br/>*Must be comfortable working in a structured, performance-driven environment.<br/>40",
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