Assistant Manager - F.O.

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    "ExternalDescriptionStr": "<div>\n Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.\n</div>\n<div><br>\n</div>\n<div>\n A little taste of your day-to-day:\n</div>\n<div><br>\n</div>\n<div>\n Every day is different, but you’ll mostly be:\n</div>\n<div>\n ●<span> </span>Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes\n</div>\n<div>\n ●<span> </span>Engaging with guests to build personal relationships and remedy any complaints\n</div>\n<div>\n ●<span> </span>Conducting regular front office inspections to ensure we’re making the right first impression&nbsp;\n</div>\n<div>\n ●<span> </span>Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk\n</div>\n<div>\n ●<span> </span>Training team members on PBX procedures and taking the lead during an emergency or crisis\n</div>\n<div>\n ●<span> </span>Reporting into the Director of Rooms you’ll manage a team of front desk employees across several specialisms.\n</div>\n<div><br>\n</div>\n<div>\n What We need from you:\n</div>\n<div><br>\n</div>\n<div>\n ●<span> </span>Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration\n</div>\n<div>\n ●<span> </span>3 years of Front Office/Guest Service experience including management experience\n</div>\n<div>\n ●<span> </span>Must speak fluent English&nbsp;\n</div>\n<div>\n ●<span> </span>Other languages preferred\n</div>\n<div><br>\n</div>\n<div>\n What you can expect from us:\n</div>\n<div><br>\n</div>\n<div>\n We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;\n</div>\n<div><br>\n</div>\n<div>\n Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;\n</div>\n<div><br>\n</div>\n<div>\n IHG gives every member of the team&nbsp; the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing\n</div>\n<div>\n &nbsp;framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp;&nbsp;\n</div>\n<div><br>\n</div>\n<div>\n So, join us and you’ll become part of our ever-growing global family.\n</div>",
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    "CorporateDescriptionStr": "At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?",
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    "OrganizationDescriptionStr": "<div>\n Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.\n</div>\n<div>\n <br/>\n</div>\n<div>\n So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.\n</div>",
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