Business Office Manager

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    "description": "<p lang=\"en-us\" xml:lang=\"en-us\"><strong>Position Summary </strong></p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\">The Business Office Manager serves as a key operational partner within the community and is responsible for supporting business operations, employee administration, payroll processes, onboarding, compliance documentation, and overall organizational effectiveness. </p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\">This role works closely with the Executive Director and leadership team to help ensure the community operates with professionalism, accountability, and consistency. </p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\">The Business Office Manager supports both people and processes—creating an exceptional employee experience while maintaining the administrative systems necessary for a well-run senior living community. </p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\">This is not simply an administrative role. </p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\">This position requires ownership, organization, sound judgment, attention to detail, and the ability to effectively manage multiple priorities in a fast-paced environment. </p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\"><strong>About OPS Living </strong></p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\">At OPS Living, our mission is simple: </p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\">We care deeply for our team, our clients, and our community. </p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\">We provide safe, affordable, and loving communities where seniors can thrive. Every team member contributes to creating an environment where residents feel respected, valued, and at home. </p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\">Our core values guide how we work every day: </p>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Serves Reliably – We follow through on our commitments and provide dependable support to residents and teammates.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Utilizes Unconventional Collaboration – We solve problems together and support one another across departments.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Celebrates Regularly – We recognize effort, progress, and accomplishments.  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Enjoys the Journey – We bring positivity, gratitude, and purpose to our work. </p>\n\t</li>\n</ul>\n\n<p lang=\"en-us\" xml:lang=\"en-us\"><strong>Key Responsibilities </strong></p>\n\n<p lang=\"en-us\" xml:lang=\"en-us\"><strong>Human Resources &amp; Employee Support </strong></p>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Coordinate and support recruiting, hiring, onboarding, and orientation processes  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Maintain employee personnel files and required documentation  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Assist employees with payroll, benefits, timekeeping, and HR-related questions  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Support employee engagement, retention, and recognition initiatives  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Ensure confidentiality of employee information and sensitive matters  </p>\n\t</li>\n</ul>\n\n<p lang=\"en-us\" xml:lang=\"en-us\"><strong>Payroll &amp; Administrative Operations </strong></p>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Process and audit payroll-related information for accuracy  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Review timekeeping records and assist with payroll corrections as needed  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Maintain organized operational, employee, and compliance records  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Support billing, accounts receivable, and other business office functions as assigned  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Prepare reports and administrative documentation for community leadership  </p>\n\t</li>\n</ul>\n\n<p lang=\"en-us\" xml:lang=\"en-us\"><strong>Compliance &amp; Organizational Management </strong></p>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Support compliance with company policies and applicable regulations  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Maintain required documentation and tracking systems  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Assist with audits, surveys, and compliance reviews  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Ensure administrative processes are completed accurately and timely  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Monitor deadlines and proactively follow up on outstanding items  </p>\n\t</li>\n</ul>\n\n<p lang=\"en-us\" xml:lang=\"en-us\"><strong>Leadership &amp; Community Support </strong></p>\n\n<ul>\n\t<li lang=\"en-us\" xml:lang=\"en-us\">Partner closely with the Executive Director and department leaders  </li>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Help drive accountability and follow-through on operational initiatives  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Identify potential issues and proactively communicate solutions  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Support a positive, professional, and resident-centered culture  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Serve as a reliable resource for employees, residents, and families  </p>\n\t</li>\n</ul>\n\n<p lang=\"en-us\" xml:lang=\"en-us\"><strong>Physical Requirements </strong></p>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Ability to sit, stand, walk, bend, and reach throughout the workday  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Ability to lift and carry up to 25 pounds occasionally  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Ability to operate standard office equipment, including computers, printers, telephones, and copiers  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Ability to move throughout the community as needed to support operations  </p>\n\t</li>\n</ul>",
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Every team member contributes to creating an environment where residents feel respected, valued, and at home. \\n\\nOur core values guide how we work every day: \\n\\n\\n\\t\\n\\tServes Reliably – We follow through on our commitments and provide dependable support to residents and teammates.  \\n\\t\\n\\n\\n\\n\\t\\n\\tUtilizes Unconventional Collaboration – We solve problems together and support one another across departments.  \\n\\t\\n\\n\\n\\n\\t\\n\\tCelebrates Regularly – We recognize effort, progress, and accomplishments.  \\n\\t\\n\\n\\n\\n\\t\\n\\tEnjoys the Journey – We bring positivity, gratitude, and purpose to our work. \\n\\t\\n\\n\\nKey Responsibilities \\n\\nHuman Resources &amp; Employee Support \\n\\n\\n\\t\\n\\tCoordinate and support recruiting, hiring, onboarding, and orientation processes  \\n\\t\\n\\n\\n\\n\\t\\n\\tMaintain employee personnel files and required documentation  \\n\\t\\n\\n\\n\\n\\t\\n\\tAssist employees with payroll, benefits, timekeeping, and HR-related questions  \\n\\t\\n\\n\\n\\n\\t\\n\\tSupport employee engagement, retention, and recognition initiatives  \\n\\t\\n\\n\\n\\n\\t\\n\\tEnsure confidentiality of employee information and sensitive matters  \\n\\t\\n\\n\\nPayroll &amp; Administrative Operations \\n\\n\\n\\t\\n\\tProcess and audit payroll-related information for accuracy  \\n\\t\\n\\n\\n\\n\\t\\n\\tReview timekeeping records and assist with payroll corrections as needed  \\n\\t\\n\\n\\n\\n\\t\\n\\tMaintain organized operational, employee, and compliance records  \\n\\t\\n\\n\\n\\n\\t\\n\\tSupport billing, accounts receivable, and other business office functions as assigned  \\n\\t\\n\\n\\n\\n\\t\\n\\tPrepare reports and administrative documentation for community leadership  \\n\\t\\n\\n\\nCompliance &amp; Organizational Management \\n\\n\\n\\t\\n\\tSupport compliance with company policies and applicable regulations  \\n\\t\\n\\n\\n\\n\\t\\n\\tMaintain required documentation and tracking systems  \\n\\t\\n\\n\\n\\n\\t\\n\\tAssist with audits, surveys, and compliance reviews  \\n\\t\\n\\n\\n\\n\\t\\n\\tEnsure administrative processes are completed accurately and timely  \\n\\t\\n\\n\\n\\n\\t\\n\\tMonitor deadlines and proactively follow up on outstanding items  \\n\\t\\n\\n\\nLeadership &amp; Community Support \\n\\n\\n\\tPartner closely with the Executive Director and department leaders  \\n\\t\\n\\tHelp drive accountability and follow-through on operational initiatives  \\n\\t\\n\\n\\n\\n\\t\\n\\tIdentify potential issues and proactively communicate solutions  \\n\\t\\n\\n\\n\\n\\t\\n\\tSupport a positive, professional, and resident-centered culture  \\n\\t\\n\\n\\n\\n\\t\\n\\tServe as a reliable resource for employees, residents, and families  \\n\\t\\n\\n\\nPhysical Requirements \\n\\n\\n\\t\\n\\tAbility to sit, stand, walk, bend, and reach throughout the workday  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to lift and carry up to 25 pounds occasionally  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to operate standard office equipment, including computers, printers, telephones, and copiers  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to move throughout the community as needed to support operations  \\n\\t\\nQualificationsRequired Qualifications \\n\\n\\n\\t\\n\\tHigh school diploma or equivalent required  \\n\\t\\n\\n\\n\\n\\t\\n\\tMinimum of two years of administrative, office management, human resources, payroll, business office, or related experience  \\n\\t\\n\\n\\n\\n\\t\\n\\tProficiency with Microsoft Office, including Outlook, Word, and Excel  \\n\\t\\n\\n\\n\\n\\t\\n\\tStrong organizational, communication, and time-management skills  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to handle confidential information with discretion and professionalism  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to prioritize multiple responsibilities while maintaining accuracy and attention to detail  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to work independently while collaborating effectively with leadership and team members  \\n\\t\\n\\n\\nPreferred Qualifications \\n\\n\\n\\t\\n\\tAssociate's or Bachelor's degree in Business Administration, Human Resources, Healthcare Administration, or related field  \\n\\t\\n\\n\\n\\n\\t\\n\\tPrior experience in senior living, healthcare, long-term care, assisted living, or hospitality environments  \\n\\t\\n\\n\\n\\n\\t\\n\\tExperience with HRIS, payroll, scheduling, or workforce management systems  \\n\\t\\n\\n\\n\\n\\t\\n\\tExperience supporting employee onboarding, personnel administration, or payroll processes  \\n\\t\\n\\n\\nSuccess Factors \\n\\nSuccessful candidates typically demonstrate: \\n\\n\\n\\t\\n\\tStrong personal accountability and follow-through  \\n\\t\\n\\n\\n\\n\\t\\n\\tProfessionalism under pressure  \\n\\t\\n\\n\\n\\n\\t\\n\\tExceptional organization and attention to detail  \\n\\t\\n\\n\\n\\n\\t\\n\\tSound judgment and decision-making skills  \\n\\t\\n\\n\\n\\n\\t\\n\\tA solution-oriented mindset  \\n\\t\\n\\n\\n\\n\\t\\n\\tAdaptability in a fast-paced environment  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to build positive relationships with employees, residents, families, and leadership  \\n\\t\\n\\n\\n\\n\\t\\n\\tA genuine commitment to supporting both people and operational excellence  \\n\\t\\n\\n\\nIdeal Candidate Profile \\n\\nThe ideal candidate is someone who naturally creates organization, follows through on commitments, communicates proactively, protects confidentiality, and takes ownership of problems before they become larger issues. \\n\\nThey are equally comfortable supporting employees, partnering with leadership, managing administrative details, and helping maintain a positive culture throughout the community. \\n\\nWhy Join OPS Living? \\n\\nAt OPS Living, you will have the opportunity to: \\n\\n\\n\\t\\n\\tMake a meaningful impact in people’s lives \\n\\t\\n\\n\\n\\n\\t\\n\\tBuild strong community relationships \\n\\t\\n\\n\\n\\n\\t\\n\\tGrow professionally within a growing organization \\n\\t\\n\\n\\n\\n\\t\\n\\tBe part of a mission-driven culture \\n\\t\\n\\n\\n\\n\\t\\n\\tHelp shape the future of our communities \\n\\t\\n\\n\\nThis role matters. \\n\\nThe families you help will remember you during one of the most important decisions of their lives. \\n\\nReady to Apply? \\n\\nIf you are someone who leads with compassion, communicates with urgency, and takes pride in creating exceptional experiences for others, we encourage you to apply. \",\"responsibilities\":\"Position Summary \\n\\nThe Business Office Manager serves as a key operational partner within the community and is responsible for supporting business operations, employee administration, payroll processes, onboarding, compliance documentation, and overall organizational effectiveness. \\n\\nThis role works closely with the Executive Director and leadership team to help ensure the community operates with professionalism, accountability, and consistency. \\n\\nThe Business Office Manager supports both people and processes—creating an exceptional employee experience while maintaining the administrative systems necessary for a well-run senior living community. \\n\\nThis is not simply an administrative role. \\n\\nThis position requires ownership, organization, sound judgment, attention to detail, and the ability to effectively manage multiple priorities in a fast-paced environment. \\n\\nAbout OPS Living \\n\\nAt OPS Living, our mission is simple: \\n\\nWe care deeply for our team, our clients, and our community. \\n\\nWe provide safe, affordable, and loving communities where seniors can thrive. Every team member contributes to creating an environment where residents feel respected, valued, and at home. \\n\\nOur core values guide how we work every day: \\n\\n\\n\\t\\n\\tServes Reliably – We follow through on our commitments and provide dependable support to residents and teammates.  \\n\\t\\n\\n\\n\\n\\t\\n\\tUtilizes Unconventional Collaboration – We solve problems together and support one another across departments.  \\n\\t\\n\\n\\n\\n\\t\\n\\tCelebrates Regularly – We recognize effort, progress, and accomplishments.  \\n\\t\\n\\n\\n\\n\\t\\n\\tEnjoys the Journey – We bring positivity, gratitude, and purpose to our work. \\n\\t\\n\\n\\nKey Responsibilities \\n\\nHuman Resources &amp; Employee Support \\n\\n\\n\\t\\n\\tCoordinate and support recruiting, hiring, onboarding, and orientation processes  \\n\\t\\n\\n\\n\\n\\t\\n\\tMaintain employee personnel files and required documentation  \\n\\t\\n\\n\\n\\n\\t\\n\\tAssist employees with payroll, benefits, timekeeping, and HR-related questions  \\n\\t\\n\\n\\n\\n\\t\\n\\tSupport employee engagement, retention, and recognition initiatives  \\n\\t\\n\\n\\n\\n\\t\\n\\tEnsure confidentiality of employee information and sensitive matters  \\n\\t\\n\\n\\nPayroll &amp; Administrative Operations \\n\\n\\n\\t\\n\\tProcess and audit payroll-related information for accuracy  \\n\\t\\n\\n\\n\\n\\t\\n\\tReview timekeeping records and assist with payroll corrections as needed  \\n\\t\\n\\n\\n\\n\\t\\n\\tMaintain organized operational, employee, and compliance records  \\n\\t\\n\\n\\n\\n\\t\\n\\tSupport billing, accounts receivable, and other business office functions as assigned  \\n\\t\\n\\n\\n\\n\\t\\n\\tPrepare reports and administrative documentation for community leadership  \\n\\t\\n\\n\\nCompliance &amp; Organizational Management \\n\\n\\n\\t\\n\\tSupport compliance with company policies and applicable regulations  \\n\\t\\n\\n\\n\\n\\t\\n\\tMaintain required documentation and tracking systems  \\n\\t\\n\\n\\n\\n\\t\\n\\tAssist with audits, surveys, and compliance reviews  \\n\\t\\n\\n\\n\\n\\t\\n\\tEnsure administrative processes are completed accurately and timely  \\n\\t\\n\\n\\n\\n\\t\\n\\tMonitor deadlines and proactively follow up on outstanding items  \\n\\t\\n\\n\\nLeadership &amp; Community Support \\n\\n\\n\\tPartner closely with the Executive Director and department leaders  \\n\\t\\n\\tHelp drive accountability and follow-through on operational initiatives  \\n\\t\\n\\n\\n\\n\\t\\n\\tIdentify potential issues and proactively communicate solutions  \\n\\t\\n\\n\\n\\n\\t\\n\\tSupport a positive, professional, and resident-centered culture  \\n\\t\\n\\n\\n\\n\\t\\n\\tServe as a reliable resource for employees, residents, and families  \\n\\t\\n\\n\\nPhysical Requirements \\n\\n\\n\\t\\n\\tAbility to sit, stand, walk, bend, and reach throughout the workday  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to lift and carry up to 25 pounds occasionally  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to operate standard office equipment, including computers, printers, telephones, and copiers  \\n\\t\\n\\n\\n\\n\\t\\n\\tAbility to move throughout the community as needed to support operations  \\n\\t\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"OPS LIVING LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=90B3CD81EBD17D283ED2B5899D15D088\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1300 E Coolspring Ave\",\"addressLocality\":\"Michigan City\",\"addressRegion\":\"IN\",\"postalCode\":46360,\"addressCountry\":\"USA\"}},\"qualifications\":\"Required Qualifications \\n\\n\\n\\t\\n\\tHigh school diploma or equivalent required  \\n\\t\\n\\n\\n\\n\\t\\n\\tMinimum of two years of administrative, office management, human resources, payroll, business office, or related experience  \\n\\t\\n\\n\\n\\n\\t\\n\\tProficiency with 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    "qualifications": "<p lang=\"en-us\" xml:lang=\"en-us\"><strong>Required Qualifications </strong></p>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">High school diploma or equivalent required  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Minimum of two years of administrative, office management, human resources, payroll, business office, or related experience  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Proficiency with Microsoft Office, including Outlook, Word, and Excel  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Strong organizational, communication, and time-management skills  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Ability to handle confidential information with discretion and professionalism  </p>\n\t</li>\n</ul>\n\n<ul>\n\t<li>\n\t<p lang=\"en-us\" xml:lang=\"en-us\">Ability to prioritize multiple responsibilities 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