Call Center Representative, Collections

{
  "content_hash": "e7da5c87e9df8669c947d94b8cf695a6a989e145080f2bb94fc6d533a22e81e4",
  "source_hash": "d733ff68aae392a6466b6dbf4398e3d61cf611b89084d5e8550d80d3d44b5d7c",
  "last_changed_at": "2026-05-29T07:00:53.305Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Greenville, South Carolina",
    "city": "Greenville",
    "region": "SC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": 17.25,
  "salary_min": 17.25,
  "inferred_at": "2026-06-06T07:56:53.564Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Greenville, South Carolina",
      "city": "Greenville",
      "region": "SC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "What You'll Do",
      "content": "<p>As a Call Center Representative in Collections, you’ll manage a portfolio of auto loan accounts, connect with customers to understand their situation, and work collaboratively to create win-win payment solutions. You’ll make up to 200 outbound calls per day, and on average will speak with 20 customers regarding their delinquent accounts while building positive relationships.&nbsp;</p>\n<p>If you’re motivated by goals, enjoy meaningful customer interactions, and want to be part of a team that supports your success, we’d love to hear from you!</p>\n<p>&nbsp;</p>"
    },
    {
      "text": "What You'll Bring",
      "content": "\n<li>High school diploma or equivalent.</li>\n<li>Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.</li>\n<li>Strong judgment and discretion with highly sensitive and confidential information.</li>\n<li>Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new system.</li>\n<li>Ability to build cross-functional partnerships and maintain positive customer relationships.</li>\n<li>Active listening skills; comfortable probing and asking targeted questions to gather information.</li>\n<li>Strong verbal and written communication with internal and external customers.</li>\n<li>Team player who can adapt in a fast-paced, changing environment.</li>\n<li>Excellent organization and attention to detail; able to manage multiple priorities.</li>\n<li>Commitment to GLS core values and key competencies.</li>\n"
    },
    {
      "text": "Work Environment ",
      "content": "\n<li>This role is phone- and computer-based, requiring the employee to be seated for extended periods.</li>\n<li>Frequent speaking and close visual work, including reading data, screens, and documents.</li>\n"
    },
    {
      "text": "Benefits and Perks",
      "content": "\n<li>Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability</li>\n<li>401K with employer match and 100% immediate vesting</li>\n<li>Paid Time Off (PTO) and paid company holidays to help you balance work and personal life</li>\n<li>Paid Volunteer Time Off (VTO) Annually</li>\n<li>Tuition Reimbursement</li>\n<li>Parental Leave</li>\n<li>Business casual work environment</li>\n"
    },
    {
      "text": "About GLS",
      "content": "\n<li>Join over 1,000 colleagues who \"Care Deeply and Think Boldly\" in a positive, adaptive culture that celebrates success and impact. GLS is proud to be recognized by Inc. 5000 as one of the nation’s fastest-growing private companies.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1776262967177,
  "updatedAt": null,
  "categories": {
    "team": "Collections",
    "location": "Greenville, South Carolina",
    "commitment": "Full-Time",
    "allLocations": [
      "Greenville, South Carolina"
    ]
  },
  "salaryRange": {
    "max": 17.25,
    "min": 17.25,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}