bluedoor data·Job Postings API·bluedoor.sh ↗

Home › Companies › 02307472 7039 4ed3 Bacb 7c30eec440ed 19000101 000001 › Contact Center Supervisor

Contact Center Supervisor

02307472 7039 4ed3 Bacb 7c30eec440ed 19000101 000001 · FORT SMITH, AR, US, FORT SMITH, AR; FAYETTEVILLE, AR, US, FAYETTEVILLE, AR; LITTLE ROCK, AR, US, LITTLE ROCK, AR · Remote · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
Company02307472 7039 4ed3 Bacb 7c30eec440ed 19000101 000001
TitleContact Center Supervisor
Normalized title-
Department / team-
LocationFORT SMITH, AR, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-04 / 2026-06-05
Changed / last seen2026-06-14 / 2026-06-12

Related slices

PageWhat it containsOpen
Company jobsActive postings from 02307472 7039 4ed3 Bacb 7c30eec440ed 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in FORT SMITH.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company02307472 7039 4ed3 Bacb 7c30eec440ed 19000101 000001
Source86238fa7-1a32-458b-aead-42e202397933
ATS providerADP Workforce Now Recruiting

Description

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers. Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting hybrid opportunity for a Contact Center Supervisor based in Fort Smith, Little Rock, or Fayetteville, Arkansas. POSITION SUMMARY The Contact Center Supervisor provides front-line, first-level leadership and oversight for Contact Center Customer Service Representatives (CSRs), with a focus on delivering exceptional customer service. This role promotes team collaboration and cohesiveness across both on-site and remote staff while fostering a positive, engaged, and high-performing work environment. The Supervisor is responsible for coaching, mentoring, and developing CSRs to enhance individual performance, support professional growth, and reinforce a strong culture of employee engagement. Through regular feedback, performance management, and skill development, the Supervisor ensures team members are equipped to meet service and quality expectations. In collaboration with Workforce Management, the Supervisor supports effective staffing strategies by reinforcing proper time management, schedule adherence, and availability to meet operational needs. The Supervisor ensures accurate, timely, and professional responses to customer inquiries related to natural gas services, in compliance with approved policies, procedures, and regulations established by Stater Regulatory Commissions. PRIMARY DUTIES AND RESPONSIBILITIES Provide daily supervisory oversight and support to Customer Service Representatives (CSRs) and Team Leads, ensuring adherence to schedules and sustained productivity across all contact channels. Support real-time monitoring of customer interactions to ensure appropriate resource allocation and balanced coverage across all contact channels. Partner with Workforce Management to ensure service level objectives are met by implementing staffing adjustments as needed and reinforcing schedule adherence. Reinforce compliance with established quality standards, policies, and procedures. Respond to complex customer inquiries across multiple channels and provide support for escalated cases as necessary. Handle escalated customer calls professionally and effectively to achieve timely resolution. Monitor, track, and report daily key performance indicators (KPIs) in accordance with management direction. Identify and escalate CSR needs and operational challenges to leadership, facilitating prompt resolution and continuous improvement. Conduct regular one-on-one coaching sessions and review the PEAKS Performance Scorecard with CSRs on a bimonthly basis to support performance development and engagement. Review and approve biweekly time and attendance submissions in accordance with company policy. Provide mentorship, guidance, and ongoing development support to Team Leads. Prepare and deliver annual performance evaluations in alignment with organizational performance management standards. Perform additional duties and responsibilities as assigned. EDUCATION AND WORK EXPERIENCE High school diploma or equivalent work experience required College Degree preferred Experience in a regulated utility industry is preferred, but candidates with strong leadership and customer service backgrounds from other industries are encouraged to apply. KNOWLEDGE, SKILLS, ABILITIES Demonstrated knowledge of customer service operations, billing processes, and customer account or service support functions. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. Experience with SAP or similar enterprise resource planning (ERP) systems preferred. Ability to collaborate effectively across departments and organizational levels to achieve shared business objectives. Strong team‑oriented mindset with the ability to foster collaboration and support a positive work environment. Excellent interpersonal and communication skills, including active listening, clear verbal and non‑verbal communication, conflict resolution, and stress management. Strong analytical, problem‑solving, and decision‑making abilities in a fast‑paced operational environment. Proven ability to manage multiple priorities simultaneously while maintaining accuracy, efficiency, and attention to detail. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Full job record

Job ID5488e72d2693623a3a96834a738a935c03608579
Org ID2488bf58-3c78-4ebf-bb4b-f9a7e9c40144
Source ID86238fa7-1a32-458b-aead-42e202397933
Board ID86238fa7-1a32-458b-aead-42e202397933
Provideradp_workforcenow
Provider Job Key569806
TitleContact Center Supervisor
Normalized Title—
Statusdeleted
Activeno
Location TextFORT SMITH, AR, US, FORT SMITH, AR; FAYETTEVILLE, AR, US, FAYETTEVILLE, AR; LITTLE ROCK, AR, US, LITTLE ROCK, AR
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionAR
CityFORT SMITH
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=02307472-7039-4ed3-bacb-7c30eec440ed&ccId=19000101_000001&lang=en_US&type=JS&jobId=569806&jwId=9205163565164_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=02307472-7039-4ed3-bacb-7c30eec440ed&ccId=19000101_000001&lang=en_US&type=JS&jobId=569806&jwId=9205163565164_1
First Seen At2026-06-05 03:11:14Z
Last Seen At2026-06-12 13:41:13Z
Last Checked At2026-06-14 13:25:59Z
Last Changed At2026-06-14 13:25:59Z
Inactive At2026-06-14 13:25:59Z
Source Posted At2026-06-04 14:47:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=02307472-7039-4ed3-bacb-7c30eec440ed|19000101_000001/date=2026-06-12/2026-06-12T13-41-12-353Z-4710ee677bdbc089f5bbf983c7b6997e878a9b5c5243a3c10b21f7333a4aaa46.json
Event Fields
{
  "content_hash": "adc95b251279a523ee9b50b157b31bc716f3692e832e0863ef1ba4a363a27c21",
  "source_hash": "239d532006e8d9e6fa191f447159d84097ef086e41ba32ea09235778392bcd13",
  "last_changed_at": "2026-06-14T13:25:59.252Z",
  "active_status": "deleted"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "FORT SMITH, AR, US, FORT SMITH, AR",
    "city": "FORT SMITH",
    "region": "AR",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-12T13:41:13.586Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "FORT SMITH, AR, US, FORT SMITH, AR",
      "city": "FORT SMITH",
      "region": "AR",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "links": [],
    "itemID": "9205163565164_1",
    "postDate": "2026-06-04T10:47:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full-Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-04T10:47Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-12T09:41Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "569806"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Contact Center Supervisor",
    "clientRequisitionID": "3141",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "FORT SMITH",
          "postalCode": "72919",
          "countrySubdivisionLevel1": {
            "codeValue": "AR"
          }
        },
        "nameCode": {
          "shortName": " FORT SMITH, AR, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "FAYETTEVILLE",
          "postalCode": "72703",
          "countrySubdivisionLevel1": {
            "codeValue": "AR"
          }
        },
        "nameCode": {
          "shortName": " FAYETTEVILLE, AR, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "LITTLE ROCK",
          "postalCode": "72211",
          "countrySubdivisionLevel1": {
            "codeValue": "AR"
          }
        },
        "nameCode": {
          "shortName": " LITTLE ROCK, AR, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America&rsquo;s Best Small Employers.</span></strong></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(0, 0, 0); font-family: tahoma, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" data-pasted=\"true\">We have an exciting hybrid opportunity for a Contact Center Supervisor based in Fort Smith, Little Rock, or Fayetteville, Arkansas.</strong></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>POSITION SUMMARY</strong></span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">The <strong>Contact Center Supervisor&nbsp;</strong>provides front-line, first-level leadership and oversight for Contact Center Customer Service Representatives (CSRs), with a focus on delivering exceptional customer service. This role promotes team collaboration and cohesiveness across both on-site and remote staff while fostering a positive, engaged, and high-performing work environment.</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">The Supervisor is responsible for coaching, mentoring, and developing CSRs to enhance individual performance, support professional growth, and reinforce a strong culture of employee engagement. Through regular feedback, performance management, and skill development, the Supervisor ensures team members are equipped to meet service and quality expectations.</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">In collaboration with Workforce Management, the Supervisor supports effective staffing strategies by reinforcing proper time management, schedule adherence, and availability to meet operational needs. The Supervisor ensures accurate, timely, and professional responses to customer inquiries related to natural gas services, in compliance with approved policies, procedures, and regulations established by Stater Regulatory Commissions.&nbsp;</span></p><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>PRIMARY DUTIES AND RESPONSIBILITIES</strong></span></p><ul type=\"disc\"><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Provide daily supervisory oversight and support to Customer Service Representatives (CSRs) and Team Leads, ensuring adherence to schedules and sustained productivity across all contact channels.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Support real-time monitoring of customer interactions to ensure appropriate resource allocation and balanced coverage across all contact channels.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Partner with Workforce Management to ensure service level objectives are met by implementing staffing adjustments as needed and reinforcing schedule adherence.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Reinforce compliance with established quality standards, policies, and procedures.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Respond to complex customer inquiries across multiple channels and provide support for escalated cases as necessary.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Handle escalated customer calls professionally and effectively to achieve timely resolution.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Monitor, track, and report daily key performance indicators (KPIs) in accordance with management direction.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Identify and escalate CSR needs and operational challenges to leadership, facilitating prompt resolution and continuous improvement.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Conduct regular one-on-one coaching sessions and review the PEAKS Performance Scorecard with CSRs on a bimonthly basis to support performance development and engagement.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Review and approve biweekly time and attendance submissions in accordance with company policy.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Provide mentorship, guidance, and ongoing development support to Team Leads.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Prepare and deliver annual performance evaluations in alignment with organizational performance management standards.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Perform additional duties and responsibilities as assigned.</li></ul><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>EDUCATION AND WORK EXPERIENCE</strong></span></p><ul type=\"disc\"><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">High school diploma or equivalent work experience required</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">College Degree preferred</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Experience in a regulated utility industry is preferred, but candidates with strong leadership and customer service backgrounds from other industries are encouraged to apply.</li></ul><p style=\"margin-left:0in;\"><span style=\"font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><strong>KNOWLEDGE, SKILLS, ABILITIES</strong></span></p><ul type=\"disc\"><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Demonstrated knowledge of customer service operations, billing processes, and customer account or service support functions.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Experience with SAP or similar enterprise resource planning (ERP) systems preferred.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Ability to collaborate effectively across departments and organizational levels to achieve shared business objectives.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Strong team‑oriented mindset with the ability to foster collaboration and support a positive work environment.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Excellent interpersonal and communication skills, including active listening, clear verbal and non‑verbal communication, conflict resolution, and stress management.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Strong analytical, problem‑solving, and decision‑making abilities in a fast‑paced operational environment.&nbsp;</li><li style=\"margin-left: 0in; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Proven ability to manage multiple priorities simultaneously while maintaining accuracy, efficiency, and attention to detail.</li></ul><p data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 18.4px; margin: 0in 0in 8pt; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Aptos, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; line-height: 16.1px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 18.4px; margin: 0in 0in 8pt; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Aptos, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; line-height: 16.1px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.&nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 18.4px; margin: 0in 0in 8pt; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-family: Aptos, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: tahoma, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><em style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 16.1px;\">Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.</span></em></span></p></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9205163565164_1",
    "postDate": "2026-06-04T10:47:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full-Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-04T10:47Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-12T09:41Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "569806"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Contact Center Supervisor",
    "clientRequisitionID": "3141",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "FORT SMITH",
          "postalCode": "72919",
          "countrySubdivisionLevel1": {
            "codeValue": "AR"
          }
        },
        "nameCode": {
          "shortName": " FORT SMITH, AR, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "FAYETTEVILLE",
          "postalCode": "72703",
          "countrySubdivisionLevel1": {
            "codeValue": "AR"
          }
        },
        "nameCode": {
          "shortName": " FAYETTEVILLE, AR, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "LITTLE ROCK",
          "postalCode": "72211",
          "countrySubdivisionLevel1": {
            "codeValue": "AR"
          }
        },
        "nameCode": {
          "shortName": " LITTLE ROCK, AR, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/569806?cid=02307472-7039-4ed3-bacb-7c30eec440ed&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 22458
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/5488e72d2693623a3a96834a738a935c03608579?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/2488bf58-3c78-4ebf-bb4b-f9a7e9c40144JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/86238fa7-1a32-458b-aead-42e202397933JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/5488e72d2693623a3a96834a738a935c03608579/eventsJSON

Docs · Get an API key